Riverside Hotel

3.0 star property

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January 2025

Photo gallery for Riverside Hotel

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi
Exterior
Front of property
Reception
Interior

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 74 , Jalan Sulaiman, Bandar Tepian Sungai, Mersing, Johor, 86800
  • Mersing Ferry Terminal
    5 min walk
  • Mersing Beach
    7 min walk
  • Mersing Hospital
    14 min walk
  • Mersing (MEP)
    10 min drive

Room options

Standard Quadruple Room, 2 Queen Beds, City View

  • 20 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

  • 15 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds

  • 12 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, 3 Twin Beds

  • 15 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, 1 Double Bed

  • 11 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Riverside Hotel

3-star Mersing hotel with free in-room WiFi
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Other amenities include a reception hall.
Riverside Hotel offers 40 air-conditioned accommodations with complimentary bottled water and slippers. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Mersing hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Riverside Hotel features laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Riverside Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Property is also known as

Riverside Hotel Mersing
Riverside Mersing
Riverside Hotel Hotel
Riverside Hotel Mersing
Riverside Hotel Hotel Mersing

Riverside Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 8 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020

4/10 Poor

Mohd Fahmi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Glenn

basic but as expected
It’s very basic and quite run down but it’s kind of what I expected
Stayed 1 night in Dec 2019

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable bed
Overall was ok. But the bed was uncomfortable and bath soap was not provided. TV was too far from the bed. Noise from motorcycle.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
A very basic budget hotel. We knew what to expect so was not surprised when we checked in to our room. The room was stark and very outdated. Plus point - we did get WiFi in the room after a few attempts to log in. You get what you pay for, okay for a 1 night stay whilst waiting for the ferry to Tioman Island.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient to get food (24 hrs Restaurant), 7Eleven, and Self Laundry (24hrs). There's watson just walking distance along the shop lots. 5min walking distance to Mersing Jetty and 10min walking distance to Mersing Bus Terminal.
Stayed 1 night in Apr 2019

8/10 Good

Toan

Liked: Staff & service, room comfort
Nice, reasonable price
Nice that they stored my bike.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
RIVER SIDE
Stayed 1 night in Feb 2019

6/10 Okay

Nur

Liked: Property conditions & facilities
Just okay
It was not too bad. Had all tht uou need. Literally just the basics.
Stayed 1 night in Nov 2018

6/10 Okay

Leong Sze

Liked: Staff & service
Stayed 1 night in Oct 2018

2/10 Terrible

Elly, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean and really not worth the money
No views, dirty bed sheet, broken tv, air con without remote control, looks like refugee shelter... Shudn have the rating that more than a star
Stayed 1 night in Oct 2018

4/10 Poor

S, London U.K.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is not clean. There are roaches in nearly every room. We had to get three rooms changed so that the room cleanliness is acceptable and even then came back from.dinner to find a cockroach crawling in the bed! Better to pay more for a better hotel if you value hygiene.
Stayed 1 night in Oct 2018

8/10 Good

Noelle, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Good location
A pleasant stay before the early boat to Tioman. In the middle between jetty and bus terminal makes it a convenient location
Stayed 1 night in Oct 2018

8/10 Good

BoonChiam, Singapore

Liked: Cleanliness, staff & service
Close to the jutty
Walking distance to bus terminal ,restaurants and shop nearby .
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2018

4/10 Poor

Zaida

Room condition was so bad. Sink was leaking, no safety lock for door inside the room, bath towels were so cheap quality where did'nt absorb water at all..and they did not make up the room too after we requested on the second day..the reason is we did not leave our room's key..and this is really not acceptable since every room have the second key.
Stayed 2 nights in Sep 2018

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
Noisy laneway next to hotel. Room needed a good airing. Pillows smelt but covers were clean. Transit stay only.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Enough for sleep
Stayed 1 night in Jul 2018

6/10 Okay

Aku

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Heel basic hotel, erg gehorig, wel schoon.
Alleen doen als je niets anders kan krijgen of geen geld meer hebt.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bruyant
Une nuit en transit pour l'île de Tioman. hôtel sans insonorisation, interne comme externe.Quartier bruyant, motos garées au pied de l'établissement.
Stayed 1 night in Aug 2018

8/10 Good

farid, Cuges les pins, France

Liked: Cleanliness, staff & service, property conditions & facilities
Not the dream hotel, but imbeatable price!!
We arrive a Monday to take the early morning ferry to Tioman, so we just wanted to have diner and sleep. The room has no window, just 3 beds and bathroom All-in-One style: shower-toilet-sink. Good Wifi, water & ice in the coridor. few euros for that, you can't claim.Only cash payment. 500m to the jetty for the ferry.
Stayed 1 night in Aug 2018