4/10 Poor
Jonathan
Traveled with partner
Apr 6, 2025
Disliked: Staff & service, property conditions & facilities
We did arrive a before the 4 PM check in. Decided to ask if could check in if room was ready. They checked us, but did not tell us the room was not ready until after all paperwork was done. We understood this we where a bit early. Was told room would be ready between now and 4 check back. We were given a paper then said keys on it. We hung out played some games and roamed the area. Checked back a couple of times room still wasn't ready. Went back at 4 their check in time and was told room still was not ready would still have to wait.Give it another 15 to 20 minutes. Mentioned 4 was their check in time just told room was not ready. Went and checked at 4:20 room was finally ready. Through all of this seen multiple people check in and get rooms early. Couple of them even got multiple keys for rooms. So don't know why could not get a room that was ready. Staff told us nothing during all of this. Did not seem to care at all. No we are sorry or anything. Once we got in the room it wasn't worth the price paid. Toilet handle loose not flushing properly. Wall paper peeling in the bath room. Bath room door handle would stick was not functioning properly. Would not stay again.
Jonathan
Stayed 1 night in Apr 2025