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Europa Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Europa Palace Hotel

Exterior
Minibar, in-room safe, desk, free WiFi
Reception
Lobby
Breakfast, lunch, dinner served; local cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
S.S. 114 Km 5,470 - Località Pistunina, Messina, ME, 98125
  • Stadio San Filippo
    3 min drive
  • University of Messina
    6 min drive
  • Church of Santissima Annunziata dei Catalani
    6 min drive
  • Messina (QME)
    18 min drive

Room options

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, free WiFi

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Hotel - Residence La Residenza

Kitchen
Pet friendly
Restaurant
Air conditioning
3.6 out of 5, Good, (204)
The price is $60
per night
$71 total
includes taxes & fees
Dec 8 - Dec 9
Hotel - Residence La Residenza

About this property

Europa Palace Hotel

4-star hotel in I Circoscrizione
This hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Europa Palace Hotel offers 109 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 5 per person
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Palace Hotel
Europa Palace Hotel Messina
Europa Palace Messina
Hotel Europa Palace
Europa Palace
Europa Palace Hotel Messina, Sicily, Italy
Europa Palace Hotel Hotel
Europa Palace Hotel Messina
Europa Palace Hotel Hotel Messina

Europa Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 135 reviews" "
Rating 8 - Good. 61 out of 135 reviews" "
Rating 6 - Okay. 30 out of 135 reviews" "
Rating 4 - Poor. 13 out of 135 reviews" "
Rating 2 - Terrible. 3 out of 135 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Assad

Disliked: Staff & service, property conditions & facilities, room comfort
Poor experience is all aspects
Very poor experience very dated hotel no customer service whatsoever breakfast was very basic indeed
Stayed 1 night in Mar 2024

8/10 Good

Nickolas

Liked: Cleanliness, staff & service
Good calue
A good value stay that is close to the city and ferries
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Easy to park. Great view of the sea from our balcony. We chose this place as our first stop after a very long drive from Rome where we flew in and rented a car. Short walk from hotel there was a great pizza place and a very nice super market.
Stayed 1 night in Dec 2019

6/10 Okay

john

Stayed 1 night in Sep 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget hotel
The hotel is a bit tired, and there’s not a lot in the area, but it’s cheap as chips, has a bus stop outside and is kept clean and tidy.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Zandant, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
This was the closet hotel to relatives in a small village. Definitely not a destination hotel but it served its purpose. Clean rooms, great price per night and a restaurant that prepares excellent food.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
OK hotel
The hotel is alright, the room was clean and the staff is friendly. On-site parking is a plus!
Stayed 1 night in Mar 2018

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A little bit out of town which was good for us because of free parking. The room was quiet and comfortable with a nice view of the ocean. Breakfast was very good. The hotel was hard to find because of the address given on the web site and the large hotel sign was completely covered with tree branches, so passed it 2 times before finding it.
Stayed 1 night in Nov 2017

8/10 Good

Nadine , Naples

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
After a 9 hour ferry crossing and arriving into Messina late at night I was very satisfied with this hotel...The room was clean and had a very comfortable bed. It was also nice to have a balcony.
Stayed 1 night in Aug 2017

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Recommended
Recommended
Stayed 1 night in Jun 2017

6/10 Okay

Charlene

Liked: Staff & service, room comfort

6/10 Okay

Jorunn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bed: Hard flat pillows. Nice Ikea douvet without douvetcover (not hygenic). Breakfast: Only scrambled eggs, no other eggs (facilities ready for frying eggs/omelette, but nobody there. Same with fresh or-ju). No milk for cereals etc. No bacon either.

8/10 Good

uri

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

sonia, sydney

Liked: Staff & service, property conditions & facilities, room comfort
Nice enough and very good value
Located outside centre of Messina and s very good price. Very comfortable. Only dislike was carpet in room was stained

6/10 Okay

Troy

Liked: Staff & service, room comfort

6/10 Okay

AGIll, UK (sometimes)

Liked: Cleanliness
Hard to find
Hotel not available on nav but eventually rolled up to the place [use number 170 as the address]. No restuarant open, no bar, no internet working so a bit of a dissapointment. Room was basic but enough for the stay.

10/10 Excellent

Charles, Oakland, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff, quiet room
For my purpose (business nearby) this hotel was terrific. My room on the street side was quiet -- light traffic and negligible mechanical noises in the hotel. The staff is very kind, patient with our language barrier, and did me several remarkable favors including a ride from central Messina. Maybe Sicilian hospitality is like that. The neighborhood on the edge of the city is pretty drab, but it does include a couple of modest eating places and being in the center of town instead would have meant an impossible commute every day, and surely noiser too.

8/10 Good

Noel Tucker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition and the cleanliness of the HOtel was very good and the staff courteous: however, it is all about "location!" Location!" We arrived by ferry at 11.30 PM after everything had closed down, There was only one taxi operating and because of the distance from the ferry the operator charged us 58 Euro to get there, Not a very good start to the beginning of our stay in the vicinity. We ended up catching Public Transport to return to the Ferry Terminal. The staff were attentive to our needs and the service was generally very good apart from the bad start. Located closer to town would be a more distinct advantage.

4/10 Poor

Luke

Disliked: Staff & service
Impossible to find! Didnt feel welcome
My wife and I decided to stay here after arriving on the ferry in Sicily. It seemed to be a reasonable hotel looking at reviews etc, but we could not find the place! There is no sign out the front, on the roof there is a Hotel sign impossible to see from the road, and finding the street numbers was also impossible. Spent 2 hours trying to find the hotel and asked numerous locals for directions. Drove up and down the main road, 114, which runs along the whole east coast trying to find the place. Once we arrived, after the restaurant had closed, I did not feel welcome by the gentleman at reception. It was simply here are your keys, bye. Room was reasonable comfortable, hard mattress, and the internet was ok. Breakfast was simple, but ok. I was happy with cereal and I also got a fresh coffee from the barista on duty. I would look at other options before staying here again.

6/10 Okay

Norman, Spain/UK

Liked: Cleanliness, staff & service, room comfort
Nearly got Lung Cancer
When we booked in, we weren't asked whether smoking or non/smoking. When we opened the door to the room, the stench of cigarette smoke gave me an instant asthma attack. Awful. The receptionist changed it, but if the hotel had been full, I could NOT have slept in that stench. Hotel food expensive at 18€ PP for what it is. Not good quality ingredients, unusual in Italy. Breakfast poor.

8/10 Good

John, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good spot for a base to explore eastern Sicily
The Europa Palace, located in the southern part of Messina, was a good spot to use as a base for exploring the lovely area of southeastern Sicily. The staff was friendly and helpful, and seemed to enjoy struggling with our English as they served us. There is a friendly bar, a convenient restaurant, and the daily breakfast was both convienient and appealing.

4/10 Poor

Kim & John, Bendigo Australia

Disliked: Staff & service
Not 4 star- 1 maybe.
Staff were rude and unhelpful. Very dissapointed considering that this was a hotel from the Best Western Chain. The area was not for the tourist. unless you have a car then forget it. Breakfast was very ordinary. no coffee 45 minurtes after breakfast room opened. Limited help from the staff to get around.

6/10 Okay

Andrew, Washington, DC

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel, Bad Areas
The hotel is nice (though I don't know if its a 4 star hotel), but its several miles outside of Messina, with very little around it. If you have a car, its fine. If you are going to be depending on public transportation, get a hotel closer to town.

4/10 Poor

Stefania

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Purtroppo il giudizio complessivo è negativo sia per la pulizia della camera, sia per la scarsa luminosità della stessa, inoltre la doccia perdeva acqua e la tapparella era rotta per cui sveglia all’alba a causa della luce che entrava. La struttura antiquata e la colazione nonostante fosse continentale era scarna e non è stata rifornita adeguatamente nonostante fossero le 8.30 del mattino. Il personale gentile e disponibile.
Stayed 1 night in Aug 2024