ibis Metz Centre Gare

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Metz Centre Gare

Exterior
Exterior
Exterior
Bar (on property)
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Breakfast available

Explore the area

Map
3, Bis Rue Vauban, Metz, Moselle, 57000
  • Quartier Impérial
    5 min walk
  • Centre Pompidou-Metz
    7 min walk
  • Place Saint-Louis
    8 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine)
    29 min drive

Room options

Standard Room, 2 Twin Beds

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Multiple Beds

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Twin Bed

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Metz Centre Gare

3-star hotel in Nouvelle Ville
A bar/lounge, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is not available.
Ibis Metz Centre Gare offers 72 accommodations with hair dryers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Metz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Metz Centre Gare features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Metz hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe.

Ibis Metz Centre Gare is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 5:30 AM and 10:00 AM and on weekends between 5:30 AM and noon.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to noon on weekends; EUR 13.90 for adults and EUR 6.95 for children
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (26 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 110 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.90 for adults and EUR 6.95 for children
  • Nearby parking fee: EUR 10 per day (246 ft away)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Gare Hotel Metz Centre
ibis Metz Centre Gare
Accor Metz Centre Gare
ibis Metz Centre Gare Hotel
ibis Metz Centre Gare Metz
ibis Metz Centre Gare Hotel
ibis Metz Centre Gare Hotel Metz

ibis Metz Centre Gare Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 452 reviews" "
Rating 8 - Good. 212 out of 452 reviews" "
Rating 6 - Okay. 87 out of 452 reviews" "
Rating 4 - Poor. 30 out of 452 reviews" "
Rating 2 - Terrible. 12 out of 452 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

mrs helen l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Ibis offering. Good breakfast selection, close to main restaurant areas, all walkable
Stayed 1 night in Jul 2024

2/10 Terrible

Julianne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled of smoke. Balcony dirty with cigarette butts Elevator small and scary. Location not safe at night. Not a good place. Couldn’t sleep.
Stayed 1 night in Jun 2024

2/10 Terrible

Vittoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

RAHMOUNI

Business traveler
Imrovement expected
Very tight area for breackfast
Stayed 2 nights in Apr 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Budget hotel
Great location for public transport with train station, bus and metro services on your doorstep 5 min walk to the Pompidou centre and metro shopping centre Building and rooms are tired and dated but it’s a budget option and the staff are extremely welcoming and helpful
Stayed 3 nights in Apr 2024

2/10 Terrible

Anwar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Apt is a total mess!No customer service at the facility.I never slept there and need my refund!
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Expected more cleanness, especially during covid19
The room was dusty and did not seem to be cleaned well. Curtains were old and got holes everywhere. Breakfast tables were not cleaned after people used them and it was difficult to find a clean table.
Stayed 1 night in Oct 2021

8/10 Good

Catalin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Solid hotel
The hotel is nothing special but fine for a quick stay in Metz. The location is excellent, right by the train station. They seemed to be taking very good steps with regards to Covid-19, as they instructed us to leave windows open when leaving the room.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Viviane

Liked: Staff & service
Disliked: Cleanliness
Security + hygiene
Street to hotel entrance passage is miserable + very unpleasant. Urgent renovation needed for the elevator, dirty carpets in and outside rooms !
Stayed 1 night in Jul 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little cheap Ibis. (1nt stay)
It is a cheap Ibis, so as long as you remember that you will be ok. Small clean room a short stroll from town with parking underground a couple of minutes away at a reduced rate.
Stayed 1 night in Jun 2019

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, room comfort
Great value friendly staff
Opposite the station and minutes away from the Pompidou centre this place is great value. Welcomed by a very friendly receptionist who was very helpful re parking in safe underground car park at the Gare (discounted if you stay at the hotel). A 15 min walk to the cathedral through lively town centre.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bridgette at the front desk was awesome, spoke excellent English, and called taxis all overtown as our french proved to be inadequate
Stayed 1 night in May 2019

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metz Getaway
Everything was as expected. Right next to train station and only 5 min walk to city center. Check in was smooth. Price was very reasonable.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very handy location for rhe station, friendly staff.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Friendly, unfussy, well located.
Stayed 3 nights in Nov 2018

6/10 Okay

John

Overall this a strictly utilitarian hotel, located directly across the street from the train station and within easy walking distance to both the old town center and the Centre Pompidou Metz. What the hotel lacked was any real standard of cleanliness or comfort. The tiny rheumatic elevator made a bad first impression, obviously worn out and presenting a smeared filthy mirror. As I was in the room opposite the elevator I heard the wheezing mechanics of each ascension into the night. The room was bare wood floor, most of the channels on the tv did not receive properly and the paper thin walls made it obvious I was not the only person staying in the hotel. Some sort of shampoo was provided in the shower but nothing else. The mold creeping up the tile grouting from the shower stall baseboard was enough to let me ignore the lack of soap and skip the shower. Though I did enjoy seeing the Pompidou center from my window, I wondered if the other ibis just one block removed from the station might have been a bit warmer and more comfortable. Judging by the other guests at breakfast most were here like me just passing through and not expecting much. That's what we got.
Stayed 1 night in Nov 2018

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a night
The hotel was fine, overlooking the station. It's an Ibis so does what it says on the tin! Only comment would be is that it was too hot in the room and with our room facing the station was too noisy to leave the window open.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

TK, BKK

Liked: Cleanliness, staff & service, room comfort
quite small room
everything is fine but the air con is broken. besides, wifi accidently broken on my stay.
Stayed 1 night in Sep 2018

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location in beautiful city. Awful staff
The hotel was clean and comfortable and well located next to the station and within short walking distance of the main sights. I found the staff lacked adequate customer skills. They had next to no knowledge of the local area or transport services or none they were able to share (if I lived in a modest size of Metz I think I'd know the public transport system like the back of my hand within a month and the main goings on). I was also irked by the lack of customer care. Repeatedly over the course of my stay my keycards were cancelled and I needed to go down stairs to get them reset. The first time ok a mistake, the second time inconvenient, the third time major irritation, especially after having to walk up and down and back up six flights of stairs as the lift alternative was a tiny boxlike contraption that took all day to call and I didnt much fancy getting stuck in on a 30 degree day. When I pointed out that this was a problem that needed to be looked into I just got a shrug and glare. Some could perceive this as French nonchalance. I perceived it for what it was substandard conceited arrogance that has no place in a customer service role in a large hotel chain. Boot your staff up the backside or give them their marching orders. They let you down.
Stayed 3 nights in Jul 2018

8/10 Good

Anton, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent by train station, parking nightmare
There are two Ibis hotels near train station. Arriving by car and trying to find parking was a nightmare of loops around blocks, nowhere to stop, hard to find entrance, turned away from the hotel parking because of narrow entrance. Only small cars! Advanced notification and instru tions would have helped!
Stayed 1 night in Jul 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Location very good. Apart from the check in member of staff the rest of the staff were helpful. Breakfast good bed comfortable. Hotel presented as run down and in need of a refurbishment
Stayed 2 nights in Jun 2018