A bar/lounge, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is not available.
Ibis Metz Centre Gare offers 72 accommodations with hair dryers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.
This Metz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Metz Centre Gare features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Metz hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe.
Ibis Metz Centre Gare is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 5:30 AM and 10:00 AM and on weekends between 5:30 AM and noon.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 10 per day)
Food and drink
Buffet breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to noon on weekends; EUR 13.90 for adults and EUR 6.95 for children
A bar/lounge
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (26 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
More
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV with premium cable channels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 110 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 13.90 for adults and EUR 6.95 for children
Nearby parking fee: EUR 10 per day (246 ft away)
Pet fee: EUR 5 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
ibis Gare Hotel Metz Centre
ibis Metz Centre Gare
Accor Metz Centre Gare
ibis Metz Centre Gare Hotel
ibis Metz Centre Gare Metz
ibis Metz Centre Gare Hotel
ibis Metz Centre Gare Hotel Metz
ibis Metz Centre Gare Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location for public transport with train station, bus and metro services on your doorstep
5 min walk to the Pompidou centre and metro shopping centre
Building and rooms are tired and dated but it’s a budget option and the staff are extremely welcoming and helpful
The Apt is a total mess!No customer service at the facility.I never slept there and need my refund!
Anwar
Stayed 1 night in Jul 2022
6/10 Okay
Verified traveler
Business traveler
Oct 21, 2021
Liked: Staff & service
Disliked: Cleanliness, room comfort
Expected more cleanness, especially during covid19
The room was dusty and did not seem to be cleaned well. Curtains were old and got holes everywhere. Breakfast tables were not cleaned after people used them and it was difficult to find a clean table.
Verified traveler
Stayed 1 night in Oct 2021
8/10 Good
Catalin
Traveled with group
Aug 31, 2020
Liked: Cleanliness, staff & service, room comfort
Solid hotel
The hotel is nothing special but fine for a quick stay in Metz. The location is excellent, right by the train station. They seemed to be taking very good steps with regards to Covid-19, as they instructed us to leave windows open when leaving the room.
Catalin
Stayed 1 night in Aug 2020
6/10 Okay
Verified traveler
Sep 28, 2019
Verified traveler
Stayed 1 night in Sep 2019
6/10 Okay
Viviane
Jul 26, 2019
Liked: Staff & service
Disliked: Cleanliness
Security + hygiene
Street to hotel entrance passage is miserable + very unpleasant. Urgent renovation needed for the elevator, dirty carpets in and outside rooms !
It is a cheap Ibis, so as long as you remember that you will be ok.
Small clean room a short stroll from town with parking underground a couple of minutes away at a reduced rate.
Tom
Stayed 1 night in Jun 2019
10/10 Excellent
Duncan
Jun 1, 2019
Liked: Cleanliness, staff & service, room comfort
Great value friendly staff
Opposite the station and minutes away from the Pompidou centre this place is great value. Welcomed by a very friendly receptionist who was very helpful re parking in safe underground car park at the Gare (discounted if you stay at the hotel). A 15 min walk to the cathedral through lively town centre.
Everything was as expected. Right next to train station and only 5 min walk to city center. Check in was smooth. Price was very reasonable.
Curtis
Stayed 1 night in Feb 2019
6/10 Okay
Verified traveler
Traveled with family
Feb 6, 2019
Liked: Cleanliness, staff & service
Very handy location for rhe station, friendly staff.
Verified traveler
Stayed 2 nights in Feb 2019
10/10 Excellent
Verified traveler
Nov 27, 2018
Friendly, unfussy, well located.
Verified traveler
Stayed 3 nights in Nov 2018
6/10 Okay
John
Nov 25, 2018
Overall this a strictly utilitarian hotel, located directly across the street from the train station and within easy walking distance to both the old town center and the Centre Pompidou Metz. What the hotel lacked was any real standard of cleanliness or comfort. The tiny rheumatic elevator made a bad first impression, obviously worn out and presenting a smeared filthy mirror. As I was in the room opposite the elevator I heard the wheezing mechanics of each ascension into the night. The room was bare wood floor, most of the channels on the tv did not receive properly and the paper thin walls made it obvious I was not the only person staying in the hotel. Some sort of shampoo was provided in the shower but nothing else. The mold creeping up the tile grouting from the shower stall baseboard was enough to let me ignore the lack of soap and skip the shower. Though I did enjoy seeing the Pompidou center from my window, I wondered if the other ibis just one block removed from the station might have been a bit warmer and more comfortable. Judging by the other guests at breakfast most were here like me just passing through and not expecting much. That's what we got.
The hotel was fine, overlooking the station. It's an Ibis so does what it says on the tin! Only comment would be is that it was too hot in the room and with our room facing the station was too noisy to leave the window open.
The hotel was clean and comfortable and well located next to the station and within short walking distance of the main sights. I found the staff lacked adequate customer skills. They had next to no knowledge of the local area or transport services or none they were able to share (if I lived in a modest size of Metz I think I'd know the public transport system like the back of my hand within a month and the main goings on). I was also irked by the lack of customer care. Repeatedly over the course of my stay my keycards were cancelled and I needed to go down stairs to get them reset. The first time ok a mistake, the second time inconvenient, the third time major irritation, especially after having to walk up and down and back up six flights of stairs as the lift alternative was a tiny boxlike contraption that took all day to call and I didnt much fancy getting stuck in on a 30 degree day. When I pointed out that this was a problem that needed to be looked into I just got a shrug and glare. Some could perceive this as French nonchalance. I perceived it for what it was substandard conceited arrogance that has no place in a customer service role in a large hotel chain. Boot your staff up the backside or give them their marching orders. They let you down.
There are two Ibis hotels near train station. Arriving by car and trying to find parking was a nightmare of loops around blocks, nowhere to stop, hard to find entrance, turned away from the hotel parking because of narrow entrance. Only small cars! Advanced notification and instru tions would have helped!
Location very good. Apart from the check in member of staff the rest of the staff were helpful. Breakfast good bed comfortable. Hotel presented as run down and in need of a refurbishment