AC Hotel by Marriott Santa Fe

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Santa Fe

Meeting facility
Lobby
Exterior
Indoor pool
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Juan Salvador Agraz No 130 Colonia Santa, Mexico City, CDMX, 5348
  • Santa Fe Center Mall
    6 min walk
  • Entre Fuegos
    1 min walk
  • Santa Fé Station
    20 min walk
  • Mexico City (MEX-Mexico City Intl.)
    46 min drive

Room options

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View (Corner)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Bathtub

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

AC Hotel by Marriott Santa Fe

3.5-star hotel in Santa Fe
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center. Housekeeping is available on request.
AC Hotel by Marriott Santa Fe offers 168 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
AC Hotel by Marriott Santa Fe features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott Santa Fe is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
AC Hotel by Marriott Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 130 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 200 to 350 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 to 350 per person
  • Valet parking fee: MXN 130 per night
  • Pet deposit: MXN 675.50 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

AC Hotel Marriott Santa Fe
AC Marriott Santa Fe
AC Hotel By Marriott Santa Fe Mexico City
Ac By Marriott Santa Fe
AC Hotel by Marriott Santa Fe Hotel
AC Hotel by Marriott Santa Fe Mexico City
AC Hotel by Marriott Santa Fe Hotel Mexico City

AC Hotel by Marriott Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 889 reviews" "
Rating 8 - Good. 211 out of 889 reviews" "
Rating 6 - Okay. 82 out of 889 reviews" "
Rating 4 - Poor. 46 out of 889 reviews" "
Rating 2 - Terrible. 44 out of 889 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geovany

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here. Really great staff. Tasty options in the restaurant. Definitely recommend. Pool is always warm and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

EDGAR ESTUARDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrical
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Jul 2024

6/10 Okay

Junyi

Liked: Cleanliness
It's unlike other ac hotel
Stayed 2 nights in Jul 2024

8/10 Good

Edgar

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
good price vs quality
Stayed 2 nights in Jul 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Jun 2024

10/10 Excellent

Winfried

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra clean
Stayed 2 nights in Jun 2024

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Maia

Liked: Cleanliness, amenities
I thing management must to thing to provide training for stuff. No menu in English in the restaurant. Cleaning lady provides conditioner and shampoo in the shower after 2 days. Personal is really kined and try all the best. I think maneger nust to more. Thanks
Stayed 4 nights in Jun 2024

8/10 Good

Naira, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
First day we had no AC but staff was willing to accommodate, after that it was fine. For Mexico this was a good hotel. Loved the pool. Restaurant food was good and good choices. Water available throughout.
Stayed 7 nights in Jun 2024

10/10 Excellent

Eda, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable time, nice area
Stayed 2 nights in Apr 2024

2/10 Terrible

Christie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The girl who checked us in was rude and unprofessional. I had to convince her that I bought a special package which included breakfast. How she handled the situation was terrible. Room wasn’t ready until after 3 pm and the hotel was very empty. The room is set-up without a separate bathroom. The toilet and shower open into the room, no privacy. The sink is in the open once you walk in the room. I could go on with more complaints about staff and facility but I will just say, do not stay here. I can’t believe Marriott has their name on this property!
Stayed 1 night in May 2024

10/10 Excellent

Kevin, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy checkin. Treadmills were modern and clean. Worked fine. Excellent dining in the restaurant (ribeye and salmon steak). No complaints. Pool was nice and warm, if a little busy tonight.
Stayed 1 night in May 2024

8/10 Good

Kevin, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very peaceful and friendly, perfect for a weekend getaway. The pool is clean and warm, and the food is excellent. We particularly enjoyed the ribeye steak and grilled salmon. The serrano ham was delicious too, and freshly cut in front of guests in the restaurant. The only minor downside is a missing coffee machine in the room, and we saw a few minor things that could use some fixing (towel hooks, door locks, a blind that couldn't be fully lowered). As a regular visitor to this hotel, I very much hope they give the place a bit of TLC to get it back to tip top condition. Definitely a great place to visit.
Stayed 1 night in Apr 2024

2/10 Terrible

ELIEZER

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Berenice

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Pool was very dirty
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really amazing. We love AC hotels.
Stayed 4 nights in Jan 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Roy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia
Stayed 1 night in Jan 2024

10/10 Excellent

Maria Alejandra Davila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

German

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
deberian de Facturar en el establecimiento
Stayed 1 night in Nov 2023

8/10 Good

Luis Gustavo

Business traveler
Liked: Cleanliness, staff & service
Average
Stayed 1 night in Oct 2023