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Alteza Polanco

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alteza Polanco

Interior
Lobby lounge
Terrace/patio
Front of property - evening/night
Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Blas Pascal No. 111, Mexico City, 11510
  • Plaza Polanco
    ‪2 min walk‬
  • Plaza Carso Shopping Center
    ‪9 min walk‬
  • Acuario Inbursa
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Interior View

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Exterior View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

  • 301 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Exterior View

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Alteza Polanco

4-star aparthotel in Polanco
A restaurant, a fitness center, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space, and concierge services are onsite. Each apartment offers free WiFi, room service, and a flat-screen TV with cable channels. Additional amenities include an espresso maker, in-room massages, and a hair dryer.
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.
The aparthotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 474 square feet (44 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly aparthotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Alteza Polanco is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurante - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Restaurante

Food and drink

  • Espresso maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 21 per person
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 474 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 70 units
  • 8 floors
  • Banquet hall
  • Built in 2014

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Covered self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Alteza Polanco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 280 out of 577 reviews" "
Rating 8 - Good. 180 out of 577 reviews" "
Rating 6 - Okay. 79 out of 577 reviews" "
Rating 4 - Poor. 26 out of 577 reviews" "
Rating 2 - Terrible. 12 out of 577 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yevgen

Liked: Cleanliness, property conditions & facilities
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, room comfort
A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAYMOND

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good place to be. The staff are nice, warm, friendly and helpful.
Stayed 5 nights in Sep 2024

4/10 Poor

eduardo

Business traveler
Liked: Cleanliness
Disliked: Amenities
The? Place is actually very expensive. You can move a few kilometers and have a better stay.
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Business traveler
Liked: Room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yuri

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
It is a nice well located hotel in the Polanco Corporate Area.
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Every thing was perfect
Stayed 3 nights in May 2024

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Bien ubicado, buena atención, buenos cuartos. El internet falló un poco.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, staff and service
Stayed 3 nights in Mar 2024

8/10 Good

Paulina

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was clean and quiet, very welcoming staff.
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Business traveler
Disliked: Room comfort
Basic clean 2/3 star hotel
The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading.
Stayed 2 nights in Feb 2024

10/10 Excellent

GERMAN

Stayed 1 night in Dec 2023

8/10 Good

GERARDO

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms were very nice. Hotel has limited amenities. Good overall.
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2023

6/10 Okay

Anna

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
The hotel was nice, but the curtains, drawers, and sheets were dirty and sticky.
Stayed 1 night in Nov 2023

8/10 Good

Joel Armando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Nitin

Business traveler
Liked: Amenities, property conditions & facilities
Good Small Hotel.Breakfast is Ok. Staff is cooperative. 8/10 value for money.
Stayed 1 night in Nov 2023

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, room comfort
Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Stayed 4 nights in Oct 2023

4/10 Poor

Vivienne

Stayed 1 night in Oct 2023

10/10 Excellent

Cresencio

Stayed 1 night in Oct 2023