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ANDAZ CONDESA MEXICO CITY, BY HYATT

5.0 star property

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Photo gallery for ANDAZ CONDESA MEXICO CITY, BY HYATT

Outdoor pool, open 10:00 AM to 6:00 PM, sun loungers
2 restaurants, local cuisine
Daily buffet breakfast (USD 30 per person)
2 restaurants, local cuisine
Suite (Andaz) | Hypo-allergenic bedding, down comforters, free minibar items

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly
  • Spa

Explore the area

Map
Aguascalientes 158, Hipodrómo, Condesa, Cuauhtemoc, Mexico City, CDMX, 6100
  • Mexico Park
    ‪5 min walk‬
  • World Trade Center Mexico City
    ‪3 min drive‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, free minibar items

Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Andaz)

Hypo-allergenic bedding, down comforters, free minibar items

Suite (Andaz)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

Hypo-allergenic bedding, down comforters, free minibar items

Suite, City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

View from room

Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, free minibar items

Room, 2 Double Beds (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

ANDAZ CONDESA MEXICO CITY, BY HYATT

5-star hotel in La Condesa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
ANDAZ CONDESA MEXICO CITY, BY HYATT offers 213 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature down comforters. 55-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, ANDAZ CONDESA MEXICO CITY, BY HYATT features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 5 meeting rooms and coworking spaces. Event facilities measuring 7254 square feet (674 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2021.

ANDAZ CONDESA MEXICO CITY, BY HYATT is a smoke-free property.

A complimentary manager's reception is offered each day.
Cabuya Rooftop Restaurant - This seafood restaurant specializes in local cuisine.
Derba Matcha Café - Onsite tapas bar. Guests can enjoy drinks at the bar. Open select days.
WooftopBeerGarden&CanineC - Onsite restaurant. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Covered valet parking on site (USD 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 16 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cabuya Rooftop Restaurant
  • Derba Matcha Café
  • WooftopBeerGarden&CanineC

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 7,254 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Communal living room
  • Reception hall
  • Renovated entire property - October 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 16 for children
  • Covered valet parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from July 08 to January 31
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Mexico City
Andaz Mexico City Condesa
ANDAZ CONDESA MEXICO CITY BY HYATT
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel
ANDAZ CONDESA MEXICO CITY, BY HYATT Mexico City
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel Mexico City

ANDAZ CONDESA MEXICO CITY, BY HYATT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 216 reviews
Rating 8 - Good. 22 out of 216 reviews
Rating 6 - Okay. 15 out of 216 reviews
Rating 4 - Poor. 7 out of 216 reviews
Rating 2 - Terrible. 8 out of 216 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

JUSTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sri, Dallas

Stayed 4 nights in Nov 2024

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice style
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 5 nights in Oct 2024

10/10 Excellent

Jarrod

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Chelsea

Stayed 3 nights in Oct 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms
Stayed 2 nights in Aug 2024

6/10 Okay

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, however attention to detail was lacking slightly in terms of transfer organisation and explanation of tour payment details. Rooms were an unusual layout and a king room is ok for two people but not an ideal layout.
Stayed 5 nights in Nov 2024

8/10 Good

Reham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment I can make is that the lighting in the room was very poor. Everything else was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

suryarao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience
Stayed 5 nights in Sep 2024

10/10 Excellent

Ramiro B, North Hollywood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the food was good and excellent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Highly recommended
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bait and switch
Total bait and switch. Hotels.com offers an infinity pool, when you get there is does not exist!
Stayed 3 nights in Jun 2024

8/10 Good

Ross

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Beautiful property and in such a great area of Mexico City. The staff was excellent and very accommodating. I woukd definitely stay here again and again.
Stayed 4 nights in Aug 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Marjaneh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t want to leave
Great service. Comfortable and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheena, Utica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my husband and sister. We’re very familiar with the area so this was convenient to restaurants, transportation, and shopping. Great breakfast buffet. We would stay here again and recommend to friends.
Stayed 5 nights in Jul 2024

2/10 Terrible

Carlos

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super dark and dim no way to get ready in the evening, shower was clogged, the restaurant was completely lonely. Way overpriced. I’ll never stay here again look for something else for price point.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms, well decorated, helpful and kind employees. Highly recommend!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Arsalan

Traveled with partner
We loved everything about this property, staff and the area surrounding it. Will return any day.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024