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OYO Hotel Hidalgo

3.5 star property

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Photo gallery for OYO Hotel Hidalgo

Reception
Reception
Front of property
Lobby sitting area
Standard Room, 2 Double Beds | Desk, soundproofing, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300
  • Palacio de Bellas Artes
    ‪5 min walk‬
  • Zócalo
    ‪16 min walk‬
  • Paseo de la Reforma
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 144 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk, soundproofing, free WiFi, bed sheets

Standard Room

  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, soundproofing, free WiFi, bed sheets

Standard Triple Room

  • 144 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

OYO Hotel Hidalgo

3.5-star hotel in Historic Center
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and free WiFi in public areas. Change of towels is available on request.
OYO Hotel Hidalgo offers 94 accommodations with designer toiletries and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

OYO Hotel Hidalgo features tour/ticket assistance and an elevator. Public areas are equipped with complimentary wireless Internet access.

OYO Hotel Hidalgo is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 9:30 AM for a fee: MXN 100 for adults and MXN 100 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IOJ7711251RO

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ayenda Hidalgo
OYO Ayenda Hidalgo
OYO Hotel Hidalgo Hotel
OYO Hotel Hidalgo Mexico City
OYO Hotel Hidalgo Hotel Mexico City

OYO Hotel Hidalgo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 53 out of 134 reviews
Rating 8 - Good. 24 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 12 out of 134 reviews
Rating 2 - Terrible. 24 out of 134 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

eulogio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024

10/10 Excellent

William Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia en el hotel, no vuelvo.
El cuarto tenía olores extraños, sabanas sucias, mucho ruido fuera del cuareto, el personal del hotel, poco amigable, no cordiales, no resuelven, la alfombra con mucho polvo, instalaciones descuidadas
Stayed 2 nights in Jan 2024

2/10 Terrible

Aeleeny

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023

2/10 Terrible

Oscar Moises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023

8/10 Good

Yusri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Jose

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Horrible experience. Room felt like a prison cell and had no AC. I believe the bed may have had bed bugs as my body had bite marks all over
Stayed 6 nights in May 2022

2/10 Terrible

Juan Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia, en general todo muy bien, un hotel en un punto estratégico de la ciudad con estacionamiento 👍
Stayed 1 night in Nov 2024

6/10 Okay

Sergio Ezequiel, MONTERREY

Liked: Staff & service, amenities
Water temperature was variable
Stayed 3 nights in Sep 2024

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Excelente ubicación céntrica y buen precio,,falto el aire acondicionado, pero en todo excelente habitación
Stayed 2 nights in Sep 2024

10/10 Excellent

Emilio Enrico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecho
Stayed 3 nights in Nov 2024

8/10 Good

HUMBERTO RAMON

Stayed 3 nights in Nov 2024

10/10 Excellent

Jesús Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

ninfa

Stayed 1 night in Nov 2024

2/10 Terrible

Øystein

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hannia Nayomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya me he hospedado un par de ocasiones y todo es muy bueno
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Nov 2024

10/10 Excellent

José

Stayed 1 night in Nov 2024

4/10 Poor

Ricardo Arturo Aguirre

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Excelente
Stayed 4 nights in Oct 2024