Barceló México Reforma

4.5 star property

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Photo gallery for Barceló México Reforma

Down comforters, minibar, in-room safe, individually decorated
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Interior entrance
Gift shop
Indoor pool, open 6 AM to 8 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Paseo De La Reforma 1, Mexico City, 06030
  • Paseo de la Reforma
    ‪6 min walk‬
  • Palacio de Bellas Artes
    ‪14 min walk‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Suite Premium Level

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Executive

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Premium Level

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite City View Premium Level

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Barceló México Reforma

Hotel in Reforma
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Barceló México Reforma offers 505 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Barceló México Reforma features a full-service spa, 3 hot tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 6308 square feet (586 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Barceló México Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.
B-Market Gourmet Coffee - Onsite coffee shop. Open daily.
Daikoku - This restaurant specializes in Japanese cuisine. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 7 per night)
  • Extended parking on site (USD 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 24 for adults and USD 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B-Market Gourmet Coffee
  • Daikoku
  • La Fontana
  • Sonora Grill

Things to do

  • 3 hot tubs
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,308 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 18 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

We should mention

Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Barceló México Reforma Hotel
Barceló México Reforma Mexico City
Barceló México Reforma Hotel Mexico City
Krystal Grand Reforma Uno
Barceló México Reforma Hotel Mexico City

Barceló México Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3269 out of 4313 reviews
Rating 8 - Good. 588 out of 4313 reviews
Rating 6 - Okay. 215 out of 4313 reviews
Rating 4 - Poor. 99 out of 4313 reviews
Rating 2 - Terrible. 142 out of 4313 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Close to metro and bus stations, and close to city center attractions, and shopping places. Cleanliness, polite and helpful staff, good breakfast buffet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice one night stay
Overall very good experience. Friendly staff. Comfortable beds. Bigger rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, rooms were nice, beds were comfortable, staff were courteous and professional. The lounge, breakfast buffet and options were good.
Stayed 7 nights in Dec 2024

10/10 Excellent

Miriam Jimenez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriela Lucía

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 4 nights in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Paulino

Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 4 nights in Nov 2024

10/10 Excellent

Vikas

Stayed 3 nights in Nov 2024

10/10 Excellent

Denis, Fuquay Varina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located. Staff was very friendly and helpful
Stayed 4 nights in Nov 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mario

Traveled with family
Liked: Staff & service, amenities
The area aroud is really nice! The personal is to kindy, but the facilites are old, the mattres has a big hole in the middle and you can't rest properly.
Stayed 3 nights in Nov 2024

10/10 Excellent

GABRIEL

Stayed 3 nights in Nov 2024

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was some kind of maintenance going on and it smelled like acetone, the smell was really strong
Stayed 1 night in Nov 2024

6/10 Okay

Mara Jesica

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Desinterés y Cero Servicio o Bienvenida cálida
La politica de cambios o cancelaciones debe ser mas abierta para el usuario final, ya que no se me notifico de incumplimiento de servicios del Hotel y no se permitio cancelar, aun cuando no fue mi culpa el incumplimiento y la falta que tuvo el hotel. El hotelno se hizo responsable y no sabe dar seguimiento a esas incidencias, ni es abierto a beneficio de sus huespedes. No hay gerencia, direccion, responsable a cargo... Nunca se noto interes en ningun momento en mi estancia, de Nada en absoluto
Stayed 2 nights in Nov 2024

10/10 Excellent

yeiman

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing place to visit
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stranded in Mexico City, because we missed our connecting flight in Mexico City. We found your hotel on the internet. The staff was fantastic. They could tell we were stressed and exhausted. The desk personnel answered all our questions and made sure we had what we needed. We ended up staying 2 nights, because we had trouble getting a flight out. We had such a good experience with this hotel that we will stay at a Barcelo hotel again. Thank you
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia y muy recomendable bufet desayuno
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika

Stayed 2 nights in Nov 2024

10/10 Excellent

Armando Rosales

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

FLOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I requested a king size since I paid for the reservation but they said they were full with business conference. It was a bit uncomfortable to sleep with my husband.
Stayed 4 nights in Nov 2024