Barceló México Reforma

4.5 star property

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Photo gallery for Barceló México Reforma

Gift shop
Superior Premium Level | Down comforters, minibar, in-room safe, individually decorated
Interior entrance
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, open 6 AM to 8 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Paseo De La Reforma 1, Mexico City, 06030
  • Paseo de la Reforma
    ‪2 min walk‬
  • Palacio de Bellas Artes
    ‪14 min walk‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

Suite Premium Level

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Executive

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Premium Level

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite City View Premium Level

  • City view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Barceló México Reforma

Hotel in Reforma
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Barceló México Reforma offers 505 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Barceló México Reforma features a full-service spa, 3 hot tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 6308 square feet (586 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Barceló México Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.
B-Market Gourmet Coffee - Onsite coffee shop. Open daily.
Daikoku - This restaurant specializes in Japanese cuisine. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 7 per night)
  • Extended parking on site (USD 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 24 for adults and USD 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B-Market Gourmet Coffee
  • Daikoku
  • La Fontana
  • Sonora Grill

Things to do

  • 3 hot tubs
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,308 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 6 2025 to May 27 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 18 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

We should mention

Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Barceló México Reforma Hotel
Barceló México Reforma Mexico City
Barceló México Reforma Hotel Mexico City
Krystal Grand Reforma Uno
Barceló México Reforma Hotel Mexico City

Barceló México Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3408 out of 4466 reviews
Rating 8 - Good. 611 out of 4466 reviews
Rating 6 - Okay. 211 out of 4466 reviews
Rating 4 - Poor. 102 out of 4466 reviews
Rating 2 - Terrible. 134 out of 4466 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie, Burien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

lillian

Stayed 3 nights in Feb 2025

10/10 Excellent

Syed Hamid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel: central location, staff, room, breakfast!
Stayed 7 nights in Jan 2025

10/10 Excellent

Edgar Moncerrat De

Liked: Cleanliness, staff & service, property conditions & facilities
nos gustó mucho el área y el hotel muy bien todo , gracias si regresamos volveremos a estar aquí
Stayed 5 nights in Feb 2025

8/10 Good

Silvia Lizette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

todo bien

Todo excelente excepto la regadera que no salía bien el agua
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean rooms!
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big WOW to the customer service from everybody. From front desk, to Suite Lounge on dk 12. Big THANK YOU to the cleaning lady on this venue! One of the best stays I've ever had in Mexico City. Having a shuttle service to/ from airport as part of the exclusive services for the Suite would make an even bigger difference.
Stayed 2 nights in Feb 2025

8/10 Good

Leobardo, Brownsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service.
Stayed 2 nights in Feb 2025

8/10 Good

Cruz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Stayed 2 nights in Feb 2025

10/10 Excellent

Steve, CERRITOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Barceló México Reforma, and it exceeded all my expectations. From the moment I walked into the lobby, I was impressed by the stunning, modern design and the warm, welcoming atmosphere. The check-in process was seamless, and the staff were incredibly friendly, always willing to assist with any request. My room was spacious, well-appointed, and spotlessly clean, offering a perfect blend of comfort and luxury. The bed was incredibly comfortable, ensuring restful nights, and the view of Mexico City's skyline was simply breathtaking. The amenities provided, from the in-room coffee machine to the plush robes, made it feel like a true home away from home. One of the highlights of my stay was the spa and wellness area. The services were top-notch, and it was the perfect place to unwind after a busy day of exploring the city. The hotel’s location is another big plus—it's situated in the heart of Mexico City, making it easy to access popular attractions like Chapultepec Park, the National Museum of Anthropology, and the historic downtown area. Overall, the Barceló México Reforma provided an outstanding

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2025

10/10 Excellent

Alan C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are excellent at this property. There were some minor maintenance issues in the room (a light fixture needed repair), but staff attended to it immediately upon request. The room was quiet overall, but understand that CDMX is a 24-hour city, so there will always be some street noise here and there as the hotel is located on the very busy Av. Reforma corridor. Hotel amenities are excellent if you don't feel like going out. The amenities offered for Premium room upgrades are a good value. The hotel was my headquarters for my first CDMX visit, worked very well. I enjoyed my stay here.
Stayed 7 nights in Jan 2025

10/10 Excellent

Admon

Stayed 3 nights in Jan 2025

10/10 Excellent

Azucena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, the only thing I was disappointed was the reception. upon arrival ladies at the reception area check in are not welcoming to visitors or for information. Other than that wonderful stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El lugar perfecto en Ciudad de Mexico

Todo fue fantástico, sobre todo la atención de Areli y Didier en el momento de hacer el check in y el check out. Todo el personal fue súper amable y dedicado. Un placer!
Stayed 4 nights in Jan 2025

10/10 Excellent

sujei

Liked: Cleanliness, staff & service, property conditions & facilities
Excep
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Noemy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was close to restaurants and sowntown
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Saul Octavio

Stayed 2 nights in Jan 2025

8/10 Good

Omar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The only things was that when we arrived there were no porters and there is no ramp to roll the luggage. You have carry it 6 stairs. Porter help needs to be improved. Other than that everything was good. I highly recommend you get the breakfast/premium package, well worth it. It’s for the porter issues that I can’t give them a 5.
Stayed 2 nights in Jan 2025