Barceló México Reforma

4.5 star property

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Gift shop
Creator video
Superior Premium Level | 1 bedroom, down comforters, minibar, in-room safe
Interior entrance
Suite Premium Level | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Paseo De La Reforma 1, Mexico City, 06030
  • Paseo de la Reforma
    ‪2 min walk‬
  • Palacio de Bellas Artes
    ‪14 min walk‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

Suite Premium Level

9.6 out of 10
Exceptional
(15 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room

9.0 out of 10
Wonderful
(312 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Executive

9.2 out of 10
Wonderful
(21 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Premium Level

8.4 out of 10
Very good
(39 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite City View Premium Level

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Barceló México Reforma

4.5-star hotel in Reforma
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Barceló México Reforma offers 505 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Barceló México Reforma features a full-service spa, 3 hot tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Barceló México Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.
B-Market Gourmet Coffee - Onsite coffee shop. Open daily.
Daikoku - This restaurant specializes in Japanese cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 7 per night)
  • Extended parking on site (USD 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 24 for adults and USD 18 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B-Market Gourmet Coffee
  • Daikoku
  • La Fontana
  • Sonora Grill

Things to do

  • 3 hot tubs
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 14 2025 to July 16 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 18 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

We should mention

Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Barceló México Reforma Hotel
Barceló México Reforma Mexico City
Barceló México Reforma Hotel Mexico City
Krystal Grand Reforma Uno
Barceló México Reforma Hotel Mexico City

Barceló México Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3561 out of 4617 reviews
Rating 8 - Good. 617 out of 4617 reviews
Rating 6 - Okay. 210 out of 4617 reviews
Rating 4 - Poor. 97 out of 4617 reviews
Rating 2 - Terrible. 132 out of 4617 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service at check-in, average clean room, great area around the property for dinning, shopping and walking.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very helpful. Easy process to check-in and check-out. No complaints!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay. However, on weekends it gets noisy and some of the staff doesn’t speak English when ordering room service. Furthermore, a bunch of bikers “chilled” outside the hotel and weren’t removed by security making the environment feel unsafe
Stayed 7 nights in Mar 2025

10/10 Excellent

AARON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Avenida Reforma. You could easily walk to Zocalo, and nicely placed ti take Sky Bus to the museums etc. Hotel was excellent. Room on 18th floor had great view of Caballito. Breakfasts were fantastic, great fruit selection and whatever your choice of eggs. Service was wonderful. I will definitely stay on next visit.
Stayed 8 nights in Mar 2025

8/10 Good

Leonel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel in the heart of Mexico City. Rooms are smaller than expected and are not sound proof so you will hear every sound from the street and inside the lobby. The buffet is great and staff is very friendly
Stayed 8 nights in Mar 2025

10/10 Excellent

valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! I loved it
Stayed 2 nights in Apr 2025

10/10 Excellent

Weixing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to tour the city center
Stayed 6 nights in Mar 2025

8/10 Good

Jose Alfredo Zepeda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The concierge they are always in the cel phone and they don't said hi
Stayed 9 nights in Mar 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff was amazing all the time, location is great near to museums, restaurants, rooftop cafes
Stayed 2 nights in Apr 2025

10/10 Excellent

SERGIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Luciano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good location
Stayed 1 night in Apr 2025

6/10 Okay

Rosalba

Traveled with family
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosie, Burien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusta hospedarnos en Barceló, la ubicación es muy conveniente y segura. Nos gusta caminar a Bellas Artes y el zocalo. Excelente servicio, las habitaciones limpias y las camas muy confortables.
Stayed 4 nights in Mar 2025

8/10 Good

Anie M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Amir, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to major attractions.
Stayed 5 nights in Mar 2025

10/10 Excellent

Oleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property!
Stayed 4 nights in Mar 2025

10/10 Excellent

Marisol, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, well maintained. We were upgraded to premium level, our upgrade included a private lounge, happy hour, appetizers, and breakfast. The breakfast buffet had a good verity. The staff members were helpful and friendly. The hotel area felt safe, close to a lot street food venders, parks, dinning options, markets. The only dislike was the pool area, felt it was too small and would prefer open to outdoors vs indoor pool, felt humid in there. I traveled with family and will return & recommend.
Stayed 4 nights in Mar 2025

8/10 Good

Otha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff nice work out area with pool and spa
Stayed 5 nights in Mar 2025

2/10 Terrible

Collon

Left very sad
Stayed 3 nights in Mar 2025