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Best Western Majestic

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Majestic

Reception
Reception
Terrace/patio
Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Madero Street
    1 min walk
  • Maison Kayser
    1 min walk
  • Zocalo Station
    3 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 278 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 587 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Majestic

3-star hotel in Historic Center
Along with a restaurant, this hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Best Western Majestic offers 84 accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff.

Best Western Majestic has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Terraza - This restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 15 and September 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1008 reviews" "
Rating 8 - Good. 300 out of 1008 reviews" "
Rating 6 - Okay. 175 out of 1008 reviews" "
Rating 4 - Poor. 89 out of 1008 reviews" "
Rating 2 - Terrible. 62 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leoncia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to Zocalo square and shops. Hotel rooms has no a/c and very2 outdated. Staff are not polite. Room keys always not working. Rooms are not sound proof. Aside from being loud outside there are also noises from above floors. I wouldnt even think of recommending this to my friends.
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth, Elgin

Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Stayed 3 nights in Aug 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in May 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service
For the area the price is very affordable, it needs a little remodeling in the bathrooms but it is very clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, good service & excellent staff.
Stayed 4 nights in Aug 2024

8/10 Good

Jose A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Blanca A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient location. Half a block from the Zocalo. It is inconvenient to arrive since it is Madero Ave. No cars allowed on Madero street. It is noisy during the day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
The room rate is very inexpensive, so you do get what you pay for. Would not recommend the restaurant - only mediocre. Plenty of other excellent dining options nearby.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mauro

Traveled with family
Disliked: Staff & service, amenities
Very limited soaps and towels. They refused to provide more. Staff is very unfriendly and not helpful. Refused to provide manager information and did not resolve the problem.
Stayed 2 nights in Jul 2024

6/10 Okay

Christian

Traveled with group
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Monica Guadalupe

Stayed 3 nights in Jul 2024

6/10 Okay

Cristina

Traveled with family
Liked: Cleanliness, room comfort
Mixed review
The property itself was built in 1937. It is in a great location. They have retained it's historical charm, especially in the lobby and mezzanine level. The rooms are a good size, but could use a little updating. There was a small hole in the carpet in our room and the laminate floor was loose in my dad's room. Even though there was a fan in the rooms, it needed a/c. The restaurant for breakfast was good. The dinner was horrible. They brought my food cold and it ended up being inedible. The meat was cheap quality. The wait staff needs to be better trained.
Stayed 3 nights in Jul 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall within our state. Our hotel is pretty quiet during the night and the staff and service were very friendly and very helpful. My recommendation would be that the hotel provide a microwave and a refrigerator for the room. The location is very centrally located therefore we were able to go to dinner nearby and shopping as well.
Stayed 5 nights in Jul 2024

4/10 Poor

Gloria

Disliked: Property conditions & facilities
The hotel is very outdated and in much need of repairs . The beds are super hard. If your trying to get a good night sleep the location is not for you. Very noisy. There is NO Air-conditioner rooms get super stuffy and hot if you open the windows there is a breeze but then you get all the mosquitoes. I had a very hard time getting any sleep I tried to get check out but they said I was already charged for the 8 days and wouldn’t get my money back. Which I thought that was not right. The very rude lady said you can leave but I already charge you for your whole say. They really need to invest money in renovations. Its not only old
Stayed 8 nights in Jun 2024

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Very colonial hotel with the best city views
Stayed 2 nights in Jul 2024

8/10 Good

Israel Aguirre, Mexicali

Liked: Cleanliness, staff & service
Not all rooms have climate or fans, cathedral bell sounds loud
Stayed 1 night in Jul 2024

10/10 Excellent

Ernie

Stayed 3 nights in Jul 2024

10/10 Excellent

Eriberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Historic Center Mexico City
Beautiful hotel in the heart of Historic Mexico City! Friendly and knowledgeable staff. Only drawback was the lack of AC, which they fixed with a fan, and no water the first day! View from their rooftop terrace is gorgeous!
Stayed 7 nights in May 2024

10/10 Excellent

Robert

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Paoul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not what I know by Hilton properties
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Gary Allen

Hotel has no ac. It is very hot day and night feels like sleeping in a sauna. Opening the window didn't help because the patio lights are very bright. There were cockroaches in the bathroom. It was also very noisy very early in the morning and late at night. I really wished for a good night sleep. Felt very tired
Stayed 7 nights in Jun 2024