Along with a snack bar/deli, this hotel has a coffee shop/cafe and coffee/tea in a common area. Other amenities include laundry facilities. Housekeeping is available on request.
Casa Lomah Napoles WTC offers 13 accommodations with minibars and rice cookers. Accommodations are furnished with desks and kitchen islands. Guests can make use of the shared/communal kitchen. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided on request.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. This Mexico City hotel also offers coffee/tea in a common area, laundry facilities, and an elevator.
Casa Lomah Napoles WTC has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Family friendly
Free crib
In-room microwave
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
Laundry facilities
Virtual front desk
Guest services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 steps to reach entrance
Elevator
Handrails in hallways
Handrails in stairways
Lever door handles
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Blender
Cleaning supplies
Coffee grinder
Cookware, dishware, and utensils
Dishwasher
Freezer
Griddle
Kitchen island
Microwave
Mini-fridge
Minibar
Oven
Paper towels
Rice cooker
Shared kitchen access
Spices
Stovetop
Toaster
More
Desk
Iron/ironing board
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Jurny App mobile app before check-in
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is also known as
CL Napoles
Casa Lomah Napoles WTC Hotel
Casa Lomah Napoles WTC Mexico City
Casa Lomah Napoles WTC Hotel Mexico City
Casa Lomah Napoles WTC Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The place is nice and room was great. Great coffee shop in the building and lots of common area including a rooftop deck. The manager was very accommodating as the listed amenities were inaccurate at the time, since resolved, and he went through all the hoops to make it right.
Perfect if you are traveling solo and you just need a place to sleep
Gibran
Stayed 9 nights in Mar 2024
4/10 Poor
Laura
Business traveler
Nov 30, 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
I was looking forward to staying at this modern looking place. I never received an email with a door code to my room as the place does not have staff or a front desk onsite. I arrived in the evening and had to contact hotels.com to request such codes to building and room info. The hotel finally responded saying I had not paid, that was incorrect. They finally responded 40 minutes later and never apologized for lack of communication before my trip. The room was ok, but did not have a comforter cover or a top sheet for the bed, I had to use a towel to cover myself. The room was clean, but the second day nobody went in to clean it. The light fixtures were broken and the some lightbulbs were out. I am not staying there ever again and I will not recommend this place.
Pésima comunicación para hacer el checkin , las toallas viejas y rotas, se fue la luz, muy ruidoso, no hay a/c cero recomendado, lo único que vale la pena es la ubicación privilegiada para viaje de negocios, pero la habitación no
No tienen clima y la atención por whatsapp y telefono no es buena, casi nunca contestan a situaciones. no mandan los codigos de acceso por correo y tampoco de la entrada principal, me quede 20 min afuera esperando respuesta.
Buenas instalaciones, buena ubicación. Estuve en la habitación número 2, está casi completamente cerrada y sin ventanas al exterior así que solicité un ventilador y me lo dieron el mismo día que llegue - muy amables y atentos al hacer esto, pero no debería tener que haber llegado a pedirlo considerando el calor que se está sintiendo en CDMX y sin ventanas, esa habitación debería tener al menos eso. El acceso a la casa y a la habitación es muy sencillo porque te mandan los accesos por mensaje antes de la hora de check in, pero la primera noche cambiaron la clave de acceso (lo supe porque llegué justo a la hora en que el personal estaba en la casa atendiendo otras cosas y me dejaron entrar), y el resto de los días la puerta de entrada no tuvo clave de acceso - cualquiera podía entrar y salir porque la puerta no se cerraba. Por lo demás, no tuve ningún tema con el lugar o las instalaciones. Si te gusta atención más tradicional al hospedarte en algún lugar, este lugar no es para ti. Recomendacion: en la entrada hay un café que tiene muy buen menú y muy buena atención.
Muy mal me dieron una habitación usada sin limpiar y me cobraron la noche
Carlos H
Stayed 5 nights in Apr 2024
2/10 Terrible
Viridiana
Apr 30, 2024
Viridiana
Stayed 2 nights in Apr 2024
8/10 Good
Gisella, San Jose del Cabo
Traveled with family
Apr 21, 2024
Disliked: Staff & service
Al no tener personal todo el tiempo hay cosas q hacen falta, la limpieza en habitación aunque no fuera diaria sería bueno q pasen a revisar si se requiere lgo en el baño como resurgir jabón o papel de baño adiaria se
Gisella
Stayed 4 nights in Apr 2024
2/10 Terrible
Fernando
Apr 11, 2024
la propiedad muy bien. El acceso dado por expedia muy mal
Fernando
Stayed 1 night in Apr 2024
4/10 Poor
Sophie
Mar 31, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Le bar en face de l’hébergement très bruyant.
Fenêtres qui ne ferment pas sécuritairement tout comme les portes d’entrée - sentiment d’insécurité considéré notre chambre au rez de chaussée.
Lit inconfortable.
Chambre très petites. Pas d’eau chaude dans la douche.