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Casa Lomah Napoles WTC

3.0 star property

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Photo gallery for Casa Lomah Napoles WTC

Laundry room
Premium Room | 1 bedroom, minibar, desk, blackout drapes
Exterior
Coffee service
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
Altadena 54, Nápoles, Benito Juárez, Mexico City, 03810
  • World Trade Center Mexico City
    ‪2 min walk‬
  • Pepsi Center
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | 1 bedroom, minibar, desk, blackout drapes

Junior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, minibar, desk, blackout drapes

Basic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Lomah Napoles WTC

3-star hotel in Benito Juarez
Along with a snack bar/deli, this hotel has a coffee shop/cafe and coffee/tea in a common area. Other amenities include laundry facilities. Housekeeping is available on request.
Casa Lomah Napoles WTC offers 13 accommodations with minibars and rice cookers. Accommodations are furnished with desks and kitchen islands. Guests can make use of the shared/communal kitchen. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided on request.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. This Mexico City hotel also offers coffee/tea in a common area, laundry facilities, and an elevator.

Casa Lomah Napoles WTC has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen island
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Spices
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Jurny App mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

Property is also known as

CL Napoles
Casa Lomah Napoles WTC Hotel
Casa Lomah Napoles WTC Mexico City
Casa Lomah Napoles WTC Hotel Mexico City

Casa Lomah Napoles WTC Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 66 reviews
Rating 8 - Good. 13 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 6 out of 66 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yanel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible para todas partes Recomendado
Stayed 3 nights in Mar 2025

10/10 Excellent

María

Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Stayed 5 nights in Apr 2024

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond.

The place is nice and room was great. Great coffee shop in the building and lots of common area including a rooftop deck. The manager was very accommodating as the listed amenities were inaccurate at the time, since resolved, and he went through all the hoops to make it right.
Stayed 2 nights in Apr 2024

8/10 Good

Gibran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if you are traveling solo and you just need a place to sleep
Stayed 9 nights in Mar 2024

4/10 Poor

Laura

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I was looking forward to staying at this modern looking place. I never received an email with a door code to my room as the place does not have staff or a front desk onsite. I arrived in the evening and had to contact hotels.com to request such codes to building and room info. The hotel finally responded saying I had not paid, that was incorrect. They finally responded 40 minutes later and never apologized for lack of communication before my trip. The room was ok, but did not have a comforter cover or a top sheet for the bed, I had to use a towel to cover myself. The room was clean, but the second day nobody went in to clean it. The light fixtures were broken and the some lightbulbs were out. I am not staying there ever again and I will not recommend this place.
Stayed 2 nights in Nov 2023

4/10 Poor

Cesia

Stayed 5 nights in Nov 2023

10/10 Excellent

Thron

Stayed 4 nights in Oct 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Guillermo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Atención al cliente inexistente. Escribí un día antes de la llegada. Escribí el día de la llegada por este medio y por WhatsApp. La reserva era para mi, pero me dió COVID, entonces la ocuparon mis papás, personas de la tercera edad que NO TIENEN PINCHE IDEA de cómo hacer check-in contactless. enviaron instrucciones? NO! Respondieron los mensajes escritos? NO! Hay instrucciones en el lugar? NO! Hubo seguimiento?! NO! Afortunadamente pudo ir mi hermana a ayudarlos, pero la sensación con la que se quedaron mis padres, que son completamente independientes… esa no se las acepto. Avisen que el lugar NO ES AMIGABLE pra la tercera edad, personas con discapacidad. Es una estupidez! Muy lindo. Pésima atención. No regresaremos. No recomendáremos. Es más cada vez que pueda calificaré mal. Con mis papás no!
Stayed 2 nights in Apr 2025

10/10 Excellent

Idaly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención. Segura y mucha seguridad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Apr 2025

10/10 Excellent

WUILVER ALVERTO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Rene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio Javier

Stayed 1 night in Mar 2025

10/10 Excellent

Miguel Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial !!!

Fue una experiencia muy agradable, tranquila, confortable, la habitación, muy ordenada y limpia y está localizada en 1 área clave. Sin duda es recomendable
Stayed 1 night in Feb 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Georgina

Liked: Staff & service
Está linda pero tiene detalles, como la limpieza al llegar a la habitación ,ya los demás días limpiaron muy bien. Tmb me tocó una recamara pegada a la oficina en común y me tocó un día en dónde inquilinos trabajaron de noche y no pude dormir porq escuchaba todas sus risas y pláticas
Stayed 4 nights in Dec 2024

8/10 Good

Lucero

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lo único que no me gustó fue que no tuviera estacionamiento (aunque esto ya se sabía) sin embargo considero que sería bueno colocar opciones. Así mismo todo lo que pasa afuera y en los cuartos aledaños se escucha y no se puede dormir bien
Stayed 2 nights in Dec 2024

4/10 Poor

Rodrigo

Liked: Cleanliness
Disliked: Room comfort

Bonito pero terrible experiencia

La habitación de dos camas que nos asignaron fue realmente incómoda; a veces la conceptualización visual arquitectónica puede contrastar con la privacidad de los huéspedes, en nuestro caso, al ser una esquina de primer nivel y con dos muros de cristal, rodeados por las áreas comunes fue una experiencia de exposición brutal y de vulnerabilidad al estar a la vista de todos. Y esto fue comunicado tanto a la plataforma como al hotel el mismo día del check in y con fotos!
Stayed 3 nights in Dec 2024

6/10 Okay

Anayeli

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Estaria super bien si contaran con recepción
Stayed 2 nights in Dec 2024

8/10 Good

Luis Alberto

Disliked: Staff & service
No hay personal con quien dirigirse para colchas, almohadas y este tipo de amenidades, en general la limpieza es promedio, mis colchas estaban manchadas de algo negro, si buscas un hospedaje cerca del WTC, esta excelente, si buscas algo más lujoso, no lo recomiendo, los cuartos son muy chicos.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pedro Alonso Lopez

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para llegar de trabajo.
Stayed 3 nights in Sep 2024