Casa Lomah Napoles WTC

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Lomah Napoles WTC

Exterior
Lobby sitting area
Premium Room | Minibar, desk, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Altadena 54, Nápoles, Benito Juárez, Mexico City, 03810
  • World Trade Center Mexico City
    4 min walk
  • Pepsi Center
    4 min walk
  • Metropoli Patriotismo
    14 min walk
  • Mexico City (MEX-Mexico City Intl.)
    23 min drive

Room options

Premium Room

  • Sleeps 2
  • 1 Queen Bed

Junior Room

  • Sleeps 2
  • 1 Queen Bed

Basic Room

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Casa Lomah Napoles WTC

3-star hotel in Benito Juarez
Along with a snack bar/deli, this hotel has a coffee shop/cafe and coffee/tea in a common area. Other amenities include laundry facilities. Housekeeping is available on request.
Casa Lomah Napoles WTC offers 13 accommodations with minibars and rice cookers. Accommodations are furnished with desks and kitchen islands. Guests can make use of the shared/communal kitchen. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided on request.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. This Mexico City hotel also offers coffee/tea in a common area, laundry facilities, and an elevator.

Casa Lomah Napoles WTC has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen island
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Spices
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Jurny App mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

Property is also known as

CL Napoles
Casa Lomah Napoles WTC Hotel
Casa Lomah Napoles WTC Mexico City
Casa Lomah Napoles WTC Hotel Mexico City

Casa Lomah Napoles WTC Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 43 reviews" "
Rating 8 - Good. 9 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Stayed 5 nights in Apr 2024

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.
The place is nice and room was great. Great coffee shop in the building and lots of common area including a rooftop deck. The manager was very accommodating as the listed amenities were inaccurate at the time, since resolved, and he went through all the hoops to make it right.
Stayed 2 nights in Apr 2024

8/10 Good

Gibran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if you are traveling solo and you just need a place to sleep
Stayed 9 nights in Mar 2024

4/10 Poor

Laura

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I was looking forward to staying at this modern looking place. I never received an email with a door code to my room as the place does not have staff or a front desk onsite. I arrived in the evening and had to contact hotels.com to request such codes to building and room info. The hotel finally responded saying I had not paid, that was incorrect. They finally responded 40 minutes later and never apologized for lack of communication before my trip. The room was ok, but did not have a comforter cover or a top sheet for the bed, I had to use a towel to cover myself. The room was clean, but the second day nobody went in to clean it. The light fixtures were broken and the some lightbulbs were out. I am not staying there ever again and I will not recommend this place.
Stayed 2 nights in Nov 2023

4/10 Poor

Cesia

Stayed 5 nights in Nov 2023

10/10 Excellent

Thron

Stayed 4 nights in Oct 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Norman

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclenetea instalaciones, solo habría sido bueno mejor comunicación para encontrar las luces del área de cocina
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Alejandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lástima de ubicación
Pésima comunicación para hacer el checkin , las toallas viejas y rotas, se fue la luz, muy ruidoso, no hay a/c cero recomendado, lo único que vale la pena es la ubicación privilegiada para viaje de negocios, pero la habitación no
Stayed 2 nights in Jun 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Buen día, me pueden indicar los pasos o medios para facturar al correo: das.tlaxcala@gmail.com Gracias y saludos!!
Stayed 1 night in Jun 2024

8/10 Good

Sergio E

Traveled with partner
Liked: Amenities
Es un buen lugar en muy buen punto de la ciudad
Stayed 2 nights in Jun 2024

8/10 Good

José Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, práctico, ideal para viajeros de trabajo en una zona muy buena de la CDMX.
Stayed 2 nights in Jun 2024

10/10 Excellent

Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Abril

Traveled with group, Business traveler
Liked: Cleanliness
No tienen clima y la atención por whatsapp y telefono no es buena, casi nunca contestan a situaciones. no mandan los codigos de acceso por correo y tampoco de la entrada principal, me quede 20 min afuera esperando respuesta.
Stayed 1 night in May 2024

8/10 Good

María del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones, buena ubicación. Estuve en la habitación número 2, está casi completamente cerrada y sin ventanas al exterior así que solicité un ventilador y me lo dieron el mismo día que llegue - muy amables y atentos al hacer esto, pero no debería tener que haber llegado a pedirlo considerando el calor que se está sintiendo en CDMX y sin ventanas, esa habitación debería tener al menos eso. El acceso a la casa y a la habitación es muy sencillo porque te mandan los accesos por mensaje antes de la hora de check in, pero la primera noche cambiaron la clave de acceso (lo supe porque llegué justo a la hora en que el personal estaba en la casa atendiendo otras cosas y me dejaron entrar), y el resto de los días la puerta de entrada no tuvo clave de acceso - cualquiera podía entrar y salir porque la puerta no se cerraba. Por lo demás, no tuve ningún tema con el lugar o las instalaciones. Si te gusta atención más tradicional al hospedarte en algún lugar, este lugar no es para ti. Recomendacion: en la entrada hay un café que tiene muy buen menú y muy buena atención.
Stayed 3 nights in May 2024

10/10 Excellent

JOAQUIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La privacidad y la ubicación.
Stayed 2 nights in May 2024

2/10 Terrible

Carlos H

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio
Muy mal me dieron una habitación usada sin limpiar y me cobraron la noche
Stayed 5 nights in Apr 2024

2/10 Terrible

Viridiana

Stayed 2 nights in Apr 2024

8/10 Good

Gisella, San Jose del Cabo

Traveled with family
Disliked: Staff & service
Al no tener personal todo el tiempo hay cosas q hacen falta, la limpieza en habitación aunque no fuera diaria sería bueno q pasen a revisar si se requiere lgo en el baño como resurgir jabón o papel de baño adiaria se
Stayed 4 nights in Apr 2024

2/10 Terrible

Fernando

la propiedad muy bien. El acceso dado por expedia muy mal
Stayed 1 night in Apr 2024

4/10 Poor

Sophie

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Le bar en face de l’hébergement très bruyant. Fenêtres qui ne ferment pas sécuritairement tout comme les portes d’entrée - sentiment d’insécurité considéré notre chambre au rez de chaussée. Lit inconfortable. Chambre très petites. Pas d’eau chaude dans la douche.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Mar 2024