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Camino Real Polanco Mexico

4.5 star property

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Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Private pool
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Avenida Presidente Masaryk
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Chapultepec Park
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior King

View from room

Deluxe Superior King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec | Premium bedding, minibar, in-room safe, desk

Suite Chapultepec

  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Premium bedding, minibar, in-room safe, desk

Deluxe Dos Camas

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas | Premium bedding, minibar, in-room safe, desk

Camino Real Club Dos Camas

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior Double Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta | Premium bedding, minibar, in-room safe, desk

Suite Fiesta

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes Superior

Suite Virreyes Superior | Premium bedding, minibar, in-room safe, desk

Suite Virreyes Superior

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King | Premium bedding, minibar, in-room safe, desk

Camino Real Club King

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Fiesta Americana Chapultepec

  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1009)
The price is $225
per night
$269 total
includes taxes & fees
Mar 3 - Mar 4
Grand Fiesta Americana Chapultepec

About this property

Camino Real Polanco Mexico

Hotel in Reforma
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Camino Real Polanco Mexico features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 22 meeting rooms. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Camino Real Polanco Mexico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1904 out of 2533 reviews
Rating 8 - Good. 394 out of 2533 reviews
Rating 6 - Okay. 139 out of 2533 reviews
Rating 4 - Poor. 41 out of 2533 reviews
Rating 2 - Terrible. 55 out of 2533 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Stayed 7 nights in Oct 2024

10/10 Excellent

Sergio

Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Oct 2024

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique hotel with excellent service. Renovated rooms were modern and comfortable, with views to the courtyard. Staff was friendly and attentive.
Stayed 8 nights in Nov 2024

8/10 Good

Samuel, el paso

Traveled with family
Liked: Cleanliness, staff & service
The hotel is getting old and seems to be slow in remodeling all areas. Including landscaping green areas.
Stayed 3 nights in Nov 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

miguel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
At night it was so loud, a lot of noise I couldn’t sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

RENE, ROMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erika fue increíble Nos ayudó muchísimo
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, old, but good
Stayed 1 night in Nov 2024

4/10 Poor

Jose G

Stayed 3 nights in Oct 2024

10/10 Excellent

Jitendra J

Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Heads up. There’s no sun at the pool past 9:00am (November) so we couldn’t soak up the sun here. Our room was super dark even with all the lights on. Staff was friendly and great restaurants were on site as well as walk-able. Unfortunately, there was a constant noxious fume throughout our floor. Floor sealant? Epoxy? Made it nasty to breath. Mixed feelings about this place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mateo

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
We had an amazing experience, especially for day of the dead. The decorations were absolutely incredible. And the restaurants and food were amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Amenities
Iconic property, a must in CDMX
Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. What I like the most are the bell boys and how helpful they are to the guests. Makes you feel right at home. Hotel in itself is amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great post-modern gem. excellent facilities, great staff and an amazing variety of amenities. multiple restaurants, bars and a sweet pool. Small but clean and well-maintained gym. rooms were dead quite and comfortable. Staff were really outgoing and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an oasis in the heart of Mexico City. Every time I return home to visit family, this is where I stay. The staff is wonderful. I can’t wait to return.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful 60th bday for me. Thank you. Best hotel.
Stayed 7 nights in Oct 2024

6/10 Okay

EVAN

Traveled with group
Liked: Cleanliness, staff & service
Great hotel although a little dated for the rooms and noisy corridors
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good personal attention
Stayed 2 nights in Oct 2024

10/10 Excellent

Stefano

Stayed 2 nights in Aug 2024

10/10 Excellent

Stefano

Stayed 1 night in Aug 2024