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Camino Real Polanco Mexico

4.5 star property

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Photo gallery for Camino Real Polanco Mexico

Enjoy a sumptuous spread at our buffet, featuring a variety of dishes and fresh fruits.
Enjoy relaxing in this well-appointed living area with a grand piano, high ceiling, and comfortable seating.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in a stylish room with a made bed, wooden nightstand, and flat-screen TV.
Relax in a stylish space with a circular table and mesh chairs, surrounded by a patterned tile floor and blue-hued walls.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Chapultepec Castle
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Superior King

View from room

Deluxe Superior King

9.6 out of 10
Exceptional
(18 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Superior Garden View Two Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec | 1 bedroom, premium bedding, minibar, in-room safe

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Superior Garden View King

8.6 out of 10
Excellent
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Dos Camas

9.2 out of 10
Wonderful
(75 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Plus Doble

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas | 1 bedroom, premium bedding, minibar, in-room safe

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(11 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior Double Garden View

1 bedroom, premium bedding, minibar, in-room safe

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta | 1 bedroom, premium bedding, minibar, in-room safe

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Plus King

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Virreyes Superior

Suite Virreyes Superior | 1 bedroom, premium bedding, minibar, in-room safe

Suite Virreyes Superior

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King Garden View

1 bedroom, premium bedding, minibar, in-room safe

Camino Real Club Superior King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(17 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes

1 bedroom, premium bedding, minibar, in-room safe

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

1 bedroom, premium bedding, minibar, in-room safe

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King | 1 bedroom, premium bedding, minibar, in-room safe

Camino Real Club King

9.0 out of 10
Wonderful
(19 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe King

9.0 out of 10
Wonderful
(88 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King

1 bedroom, premium bedding, minibar, in-room safe

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Camino Real Polanco Mexico

4.5-star hotel in Reforma
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Camino Real Polanco Mexico features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 22 meeting rooms. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

Camino Real Polanco Mexico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2072 out of 2765 reviews
Rating 8 - Good. 415 out of 2765 reviews
Rating 6 - Okay. 164 out of 2765 reviews
Rating 4 - Poor. 55 out of 2765 reviews
Rating 2 - Terrible. 59 out of 2765 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmenmaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay!
Stayed 3 nights in Apr 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Average hotel, decent value for the money
Stayed 2 nights in Apr 2025

10/10 Excellent

Leticia

Stayed 3 nights in Apr 2025

8/10 Good

Afsheen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant overall. Cleanliness lost a star as there was were two bundles of hair from the previous guest still on the floor. No ability to smoke on the balcony was a letdown as I am an avid cigar smoker. No sauna.
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive design
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is a bit out dated but in general all really good and confortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 1 night in Mar 2025

8/10 Good

ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Apr 2025

8/10 Good

Renato

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Edgar

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is large and comfortable. It is very well located. The rooms are outdated and could use a renovation. The staff is not very friendly (especially the people at the lobby). My room was full of mosquitoes — I easily killed a dozen of them. I’m not sure if I would stay at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and Paul and Angel are the best. That's why I keep coming back for the great service and kindness.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Teresa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 3 nights in Mar 2025

10/10 Excellent

Alondra

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Dooniya

Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In case of earthquake easy evacuation to patio Great service in restaurant
Stayed 4 nights in Mar 2025

10/10 Excellent

Constantino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, a great option for leisure travel and exploring the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan M

Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025