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Camino Real Polanco Mexico

4.5 star property

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Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Bar (on property)
Private pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Chapultepec Castle
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • Auditorio Nacional
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior King

View from room

Deluxe Superior King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec | Premium bedding, minibar, in-room safe, desk

Suite Chapultepec

  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Premium bedding, minibar, in-room safe, desk

Deluxe Dos Camas

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas | Premium bedding, minibar, in-room safe, desk

Camino Real Club Dos Camas

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior Double Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta | Premium bedding, minibar, in-room safe, desk

Suite Fiesta

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes Superior

Suite Virreyes Superior | Premium bedding, minibar, in-room safe, desk

Suite Virreyes Superior

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King | Premium bedding, minibar, in-room safe, desk

Camino Real Club King

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1681)
The price is $341
per night
$408 total
includes taxes & fees
Apr 30 - May 1
InterContinental Presidente Mexico City by IHG

About this property

Camino Real Polanco Mexico

Hotel in Reforma
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Camino Real Polanco Mexico features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 22 meeting rooms. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Camino Real Polanco Mexico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1938 out of 2589 reviews
Rating 8 - Good. 396 out of 2589 reviews
Rating 6 - Okay. 154 out of 2589 reviews
Rating 4 - Poor. 48 out of 2589 reviews
Rating 2 - Terrible. 53 out of 2589 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana Araceli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I recommend my friend and family to go there
Stayed 7 nights in Dec 2024

6/10 Okay

Kim, Plano

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sadly, we were not aware of the construction going on at the hotel and we had to listen to power tools all morning and all afternoon when we wanted to rest from our travel. Apparently, we were suppose to have been warned but we weren't. Luckily we only stayed one night. Aside from that, the service is good and the room very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

martina lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Mayte

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

ROMMEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great amenities for being inside the city.
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Missing areas entretainment
Stayed 4 nights in Nov 2024

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Camino Real CDMX and had an overall great experience. The hotel’s ambiance is beautiful, the staff was attentive, and the location is ideal for exploring the city. The food at the on-site restaurants was excellent, and the amenities were well-maintained. My only complaint was the bedding—the sheets felt rough, almost like sandpaper, which took away from the comfort of the stay. I hope they consider upgrading the linens in the future because it would make a significant difference. That aside, I enjoyed my time here and would consider returning if the bedding is improved.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in CDMX
Very pleasant stay and friendly, helpful staff. Hotel was very well maintained.
Theresa in entrance area
Stayed 7 nights in Jan 2025

10/10 Excellent

Vijaya Kumar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2025

8/10 Good

Ruben C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the amenities in the property, restaurants, pool, gym and easy to get within walking distance to Paseo de Reforma, Chapultepec and Turibus.
Stayed 16 nights in Dec 2024

4/10 Poor

Raquel

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Diciembre y estan trabajando en la entrada principal, los pasillos muy vieja la carpeta y los cuartos, uno se deprime en esas habitaciones
Stayed 4 nights in Dec 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Some things I hated, some things I liked
I wasn't prepared for the intense atmosphere with all it's space, stores and restaurants, it was like a creepy charged atmosphere in which I was very uncomfortable and on guard not to be taken advantage of. If you ask for anything, you end up having room service deliver it. Our room was 1117, which I assumed was on the eleventh floor (having just arrived) and, since at check-in no one told me which way to go for my room (I'm expected to use a bellhop?), I asked which was to the elevator. Instead of telling me that my room, 1117 is on the first floor, she just told me how to get to an elevator. Check-in couldn't have been less friendly or hospitable. Awful! I hated the place instantly. Plus, there is a renovation so we had already had to climb a bunch of steps and turn this way and that just to get to the lobby! Again, I guess at this hotel if you don't feel you need a bellhop, no one will even tell you how to find your way! As I say, I hated the place. Once we were checked in however, we never had to deal with that whole horrible atmosphere in the lobby and restaurants. We found an entrance/exit near our room, our room was near the pool, the room was nice and spacious, the cleaning people were excellent. The location meant we Ubered a lot but it was pretty good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel the rooms are nice and the property is well maintained, the staff is fantastic and there is a good variety of restaurants onsite. This hotel has a great location close to museums, shopping and city restaurants
Stayed 1 night in Dec 2024

8/10 Good

Alonso

Stayed 1 night in Dec 2024

10/10 Excellent

barbara

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible art and architecture. Legendary hotel. Super helpful staff. Very clean. Great area.
Stayed 1 night in Jan 2025

10/10 Excellent

Mario, Holland

Stayed 14 nights in Dec 2024

10/10 Excellent

NADER

Stayed 2 nights in Dec 2024

10/10 Excellent

Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Nikolaas

Stayed 4 nights in Dec 2024