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Campos Polanco

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Campos Polanco

Suite (Campos Residence) | Living area | Books, stereo
Room, Terrace (Park) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Grand Room | View from room
Fitness facility
Courtyard

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
361 Campos Eliseos Polanco III Sección, Mexico City, 11540
  • Avenida Presidente Masaryk
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪5 min walk‬
  • Chapultepec Park
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite (Polanco)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Polanco)

  • 469 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Campos Residence)

Suite (Campos Residence) | Living area | Books, stereo

Suite (Campos Residence)

  • 1423 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Park)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio (Park)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (Park)

Room, Terrace (Park) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Terrace (Park)

  • 524 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Alest Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (200)
The price is $309
per night
$369 total
includes taxes & fees
Feb 16 - Feb 17
The Alest Hotel

About this property

Campos Polanco

3.5-star hotel in Polanco
This smoke-free hotel features a fitness center, a snack bar/deli, and a rooftop terrace. Free breakfast (local cuisine), free WiFi in public areas, and a free area shuttle are also provided. Other amenities include self parking, coffee/tea in a common area, and spa services. Change of towels is available on request.
Campos Polanco offers 12 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of 3 meeting rooms, coworking spaces, and limo/town car service. A complimentary area shuttle within 5 kilometers is available for guests. This Art Deco hotel also offers a fitness center, a rooftop terrace, and spa services. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2022.

Campos Polanco is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (MXN 475 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1951
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1802 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 1270.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3150 per vehicle (roundtrip, maximum occupancy 5)
  • Covered self parking fee: MXN 475 per night (in/out privileges)
  • Pet fee: MXN 1802 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 1270.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Campos Polanco Hotel
Campos Polanco Mexico City
Campos Polanco Hotel Mexico City

Campos Polanco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, excellent service by the staff, everything immaculate and a delicious breakfast every morning! Would absolutely go back in a heartbeat
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unbelievable, helpful and friendly and warm, helped me when I was sick! Helped package things for the plane, etc. Rooms were clean and design forward! I can't say enough, we will definitely be back. Great safe location, close to park and everything Polanco. Staff attended to every need, and then some! Breakfast was delicious, concierge service went above and beyond. Perfecto!
Stayed 4 nights in May 2024

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked room service and a better food selection. Felt a bit more business hotel, other that that it was lovely and I would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW !! Top notch instalations and staff. Beautiful and luxurious. Best area in the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Boutique is a Must See
We had a wonderful stay at Campos Polanco during our most recent trip to Mexico City. I moved around our dates to accommodate their availability, as there are only a few rooms in this chic-boutique, and I'm so glad I did. I couldn't stop raving about our experience the entire time. The people who work there are very kind, knowledgable, and willing to help and assist with nearly any request. Breakfast was delicious every morning, and we enjoyed sipping complimentary Mezcal pours on the rooftop in the afternoons. The location of the hotel is perfect, just a block or so away from Lincoln Park and so many shops and restaurants within walking distance. If you're considering staying here just do it! The rooms are expansive and beautifully designed. I will definitely book time here on my next trip to Mexico City. Thank you again to the wonderful folks who work here that made this a memorable and special experience for us.
Stayed 3 nights in Feb 2024

10/10 Excellent

Inge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice design and good service
The rooms are well decorated, spacious and clean. Lobby and breakfast area cost and inviting.
Stayed 4 nights in Dec 2023

10/10 Excellent

marco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, our expectations were exceeded, in every aspect. You truly feel special, while staying at Campos Polanco. The attention to detail at the property and our “Residence”, left us not wanting to leave. Luxurious and tranquil, we experienced throughout our stay We felt pampered by the staff. There aren’t enough superlatives to give the staff. Their level of service at every encounter left us beyond satisfied, and thankful we chose this hotel. There are so many wonderful little extra surprises we experienced during our stay, that I will not mention. We can’t wait to return back to Hotel Polanco
Stayed 5 nights in May 2023

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic team in a fabulous location. The only problem was that they rent the hotel to have external events and the common areas in the hotel are small, so it is VERY disruptive to hotel guests. They are gracious and accommodating but while we were there there were 3 events and all the additional people and movement was definitely a thing.
Stayed 6 nights in Mar 2023

10/10 Excellent

rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2023

10/10 Excellent

DEBORAH S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel we'd ever stay in! Its really safe and quiet. No one can access the front door, only guests.The Staff makes you feel at home, Tania was really helpful and really nice. The whole staff is. The decor is outstanding, you just want to move in and live there! I cant wait to come back, this hotel made us want to visit Mexico City more often!
Stayed 3 nights in Mar 2023

8/10 Good

Madhu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice experience at a boutique hotel, very photogenic room and bathroom. Close to most famous restaurants in Polanco.
Stayed 1 night in Feb 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel, location and staff
Frankly, this was one of the finest hotel stays we've ever experienced. We are lucky enough to travel the world, and would put this amongst our very favorite stays. We rented one of the apartments for 2 weeks. The design is gorgeous, and it is as comfortable as you can imagine. Literally these people have considered every possible need and met it. The bedding was sublime, the kitchen is fully stocked, the lighting is perfect, the breakfasts are wonderful, and mezcal/tequila in the evening was a nice touch, and there is a rooftop deck with beautiful views and a cozy fireplace that we enjoyed. I could go on and on, but most important was the amazing staff. Every person was helpful and supportive....reservations....tending to sick guest......organizing rides....making phone calls....nothing we requested was a problem. The location is super also....right on a park and at the edge of Polanco, yet just a 2 minute walk and you are in the thick of the party with shopping, restaurants, etc. We'll be back.
Stayed 7 nights in Jan 2023

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien pero me hicieron un cargo de 15000 pesos del que no se han hecho responsables en reembolsar aún.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hernán M

Stayed 1 night in Mar 2023