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Casa Altata Hotel Boutique

3.5 star property

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DELUXE FRUTIGER | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Exterior
Business center
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Cda. Altata 28, Hipódromo, Mexico City, Cuauhtémoc, 06100
  • World Trade Center Mexico City
    ‪17 min walk‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Chapultepec Castle
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for STANDARD

STANDARD | 1 bedroom, premium bedding, down comforters, minibar

STANDARD

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for SUITE

1 bedroom, premium bedding, down comforters, minibar

SUITE

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Murphy Bed

View all photos for DELUXE

DELUXE | 1 bedroom, premium bedding, down comforters, minibar

DELUXE

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Altata Hotel Boutique

3.5-star hotel in La Condesa
Along with a restaurant, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Change of towels is available on request.
Casa Altata Hotel Boutique offers 9 air-conditioned accommodations with tablet computers and minibars. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center, meeting rooms, and coworking spaces. This business-friendly hotel also offers coffee/tea in a common area and local meal delivery service.

Casa Altata Hotel Boutique is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
Casa Altata Hotel Boutique has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Altata
Casa Altata Mexico City
Casa Altata Hotel Boutique Hotel
Casa Altata Hotel Boutique Mexico City
Casa Altata Hotel Boutique Hotel Mexico City

Casa Altata Hotel Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremias M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 4 nights in Mar 2025

8/10 Good

Carmelita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel was cute. The staff super friendly, and the breakfast was excellent. It’s a perfect hotel for someone who is working remotely since it has a fully equipped, attractive and spacious living/work space on every floor just outside of the bedrooms. However, the bedrooms are very small, as are the bathrooms.
Stayed 2 nights in Mar 2025

8/10 Good

Harlan, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Condesa and easily walkable to Roma Norte. Room was a bit warm and could use ceiling fan or some other mechanism to help keep cool. Not a dealbreaker but room needs a full length mirror.
Stayed 3 nights in Mar 2025

2/10 Terrible

Monica Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the property, couldnt even stay there for one night. As soon as we arrived, I realized it had been conpletely misrepresented online. The lobby area was small and cramped, it was hard to walk around with luggage. There was just one member of staff and she had a bad attitude when confronted with the fact we were not happy with the accomodation. We arrived on a Saturday evening and there was construction noise that could be heard everywhere, in the room and in the lobby — so we could not rest after a long trip. When we went to the room we discovered that the living area was actually a shared space, and not part of the room as we were led to believe by the photos. The room itself was not very comfortable and when I went inside the bathroom, I saw there was waste inside the toilet and a very bad smell in the bathroom. Additionally, no air conditioning in the room and horrible accessibility. There is no lift and the only way to get thrugh the room is through a very narrow spiral staircase. Overall very bad experience, please consider this information before decididing to stay there.
Stayed 4 nights in Mar 2025

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort

?? Shared space

I didn’t know the space in front the bedrooms was shared. I wish the cleaner cleaned out bathrooms and provided more towels, just 2 each day doesn’t seem like much to me. The property was in a great location. The food was terrific. I recommend adding a hot sauce. The staff were so kind and helpful. I loved the decor !
Stayed 4 nights in Jan 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

We had a pleasant stay at the Casa Altata. We stayed there a week and enjoyed the calm area and safe neighbourhood. The staff was nice. We were updraged to the suite since they had a mix up with our booking. On the downside, the water pressure in the shower was quite poor (good luck rinsing out the shampoo) and the breakfast service speed was disapointing. On 3 occasions, there was only one staff member serving and cooking for everyone. We had planned 1 hour before we had to leave and had to finally cancel our order because our driver arrived. On another occasion, we just decided to eat out because we had « only » 1 hour and there were 2 other tables before us. On a third occasion, while we weren’t pressed on time, it still took quite a long time for a really simple order. When both employees were there, it went more smoothly, but it seems that some mornings were understaff. Nevertheless, we definitely recommend the hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Altata was a tranquil and lovely getaway! Staff was so friendly, rooms were fantastic, location was perfect. Would absolutely recommend staying here for anyone visiting CDMX!
Stayed 4 nights in Oct 2024

10/10 Excellent

Millet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Best service there could be!
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

Great place! Would stay again!
Stayed 4 nights in May 2024

10/10 Excellent

Layla

Stayed 3 nights in Apr 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

mondana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As you enter, it feels like you have walked into Dwell magazine. The staff is young, vibrant and passionate. We got a suite that was very comfortable and well designed. In the morning we had a great breakfast that included yogurt with fruit and granola , coffee, plus a choice of eggs or pancakes from the menu which was delicious. My only complaint is lack of air conditioning which could be a problem on hot days. Also there are no elevators. I was also pleased that hotel offered to make reservations for sightseeing and dining prior to arrival and were excellent in responding to emails and requests.
Stayed 3 nights in Mar 2024