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Casa Castillo

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Castillo

Deluxe Apartment | Premium bedding, in-room safe, laptop workspace, iron/ironing board
Lobby sitting area
Sundeck
Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board
Deluxe Apartment | Living area | 45-inch Smart TV with digital channels, TV, streaming services

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

Map
16 Curie Anzures, Mexico City, CDMX, 11590
  • Avenida Presidente Masaryk
    6 min walk
  • Paseo de la Reforma
    10 min walk
  • Chapultepec Park
    14 min walk
  • Mexico City (MEX-Mexico City Intl.)
    29 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Apartment

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Apartment

  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Apartment

  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Castillo

Hotel in Reforma
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Casa Castillo offers 14 accommodations with espresso makers and safes. Beds feature premium bedding. 45-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and change of towels can be requested.

Public areas are equipped with complimentary wireless Internet access.

Casa Castillo is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's books
  • Children's games
  • In-room microwave
  • Mini-fridge
  • Stroller
  • Travel crib

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible shuttle
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 222 per accommodation, per night (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 222 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Castillo Hotel
Casa Castillo Mexico City
Casa Castillo Hotel Mexico City

Casa Castillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 69 reviews" "
Rating 8 - Good. 10 out of 69 reviews" "
Rating 6 - Okay. 4 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Guy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Stayed 4 nights in Oct 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quality & price. Would return!
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

herick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay.
Stayed 7 nights in Jun 2024

6/10 Okay

Jean-Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perfect little hotel with fatal flaw
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
Stayed 3 nights in Feb 2024

10/10 Excellent

MARIAURORA

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

kathiuzka

Liked: Cleanliness, staff & service, property conditions & facilities
The room doesn't have Any air conditioning. Only a fan per room.
Stayed 4 nights in Apr 2024

6/10 Okay

Mildred

Nice
Stayed 6 nights in Apr 2024

10/10 Excellent

Yomara Maldonado

Stayed 5 nights in Apr 2024

2/10 Terrible

louis, Westminster

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Stayed 6 nights in Mar 2024

10/10 Excellent

ALLAN, Playa del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.
Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!
Stayed 6 nights in Feb 2024

10/10 Excellent

daisy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable and the property is beautiful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Bianca

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
Stayed 5 nights in Oct 2023

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

4/10 Poor

David

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Stayed 1 night in Sep 2024

10/10 Excellent

JUAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena zona, el mobiliario nuevo y practico
Stayed 2 nights in Sep 2024

10/10 Excellent

Fidel

Stayed 1 night in Aug 2024

6/10 Okay

Alma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alcuma

Business traveler
Liked: Amenities, property conditions & facilities
Una muy buena ubicación y buenas instalaciones
Stayed 2 nights in Jul 2024