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Casa Cleo Boutique Stays by Viadora

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Cleo Boutique Stays by Viadora

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Terrace/patio
Terrace/patio
Terrace/patio
Front of property
Design Suite | Private kitchen

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
32 Calle Mexicali Hipódromo, Mexico City, CDMX, 06100
  • Mexico Park
    6 min walk
  • Blackberry Auditorium
    8 min walk
  • World Trade Center Mexico City
    3 min drive
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive

Room options

View all photos for City Room

City Room | Minibar, in-room safe, individually furnished, free WiFi

City Room

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Design Suite

Design Suite | Minibar, in-room safe, individually furnished, free WiFi

Design Suite

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room

City Double Room | Minibar, in-room safe, individually furnished, free WiFi

City Double Room

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed | Minibar, in-room safe, individually furnished, free WiFi

Design Apartment, 1 King Bed with Sofa bed

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Minibar, in-room safe, individually furnished, free WiFi

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Elite Suite

Elite Suite | Private kitchen

Elite Suite

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Minibar, in-room safe, individually furnished, free WiFi

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Casa Cleo Boutique Stays by Viadora

4.5-star hotel in La Condesa
Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Casa Cleo Boutique Stays by Viadora offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Casa Cleo Boutique Stays by Viadora features a fitness center, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Belle Époque hotel also offers laundry facilities and a front-desk safe.

Casa Cleo Boutique Stays by Viadora is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • Belle Époque architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Casa Cleo Stays By Viadora
Casa Cleo Luxury Plus by Viadora
Casa Cleo Boutique Apartments by Viadora
Casa Cleo Boutique Stays by Viadora Hotel
Casa Cleo Boutique Stays by Viadora Mexico City
Casa Cleo Boutique Stays by Viadora Hotel Mexico City

Casa Cleo Boutique Stays by Viadora Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 68 out of 74 reviews" "
Rating 8 - Good. 6 out of 74 reviews" "
Rating 6 - Okay. 0 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is a really great hotel. The hotel itself is beautiful and the staff is very friendly and accommodating. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Stayed 4 nights in Jul 2024

10/10 Excellent

Saion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally amazing stay. Friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay at Casa Cleo! The staff was kind and helpful. We definitely recommend Casa Cleo for its location and hospitality.
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to stay in La Condesa
Casa Cleo exceeded our expectations. Everything was exactly as pictured. The entire facility was spotlessly clean and well appointed. The environment was calm and quiet. The room included lots of convenient amenities - ample towels, lighted closets with hangers, drawers, plenty of hooks for towels/bags/coats, kitchen supplies (even food storage containers), shower toiletries, beautiful patio, comfortable seating inside and out, heated floors, two thermostats, darkening drapes, and even a record player with a few enjoyable albums. The hotel staff was incredibly friendly and accommodating, always greeting us at the entry gate when we arrived (hi, Victor!). A simple, but nice breakfast was available on the roof terrace. The neighborhood is lush and beautiful, and there are bottomless restaurants within walking distance. We thoroughly enjoyed our stay and will definitely return to Casa Cleo and/or other Viadora properties.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tucker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, with an amazing staff. Every time we left or arrived the doorman greeted us or asked if we needed any assistance. The rooms were clean, spacious and beautiful. The room also included a kitchenette and fridge which was nice. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great area!
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, highly recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms are fab!
Stayed 6 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Casa Cleo. Beautiful property and a very helpful staff. The neighborhood is great and close to many cafe and restaurants and beautiful parks. I would definitely stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

Jamie LeShaé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTO
This hotel was absolute PERFECTION!! When I return to Mexico City this will be the first place that I’ll look to book again. I stayed in two of the rooms and both were phenomenal. The studio suite, 501, felt like a home away from home; and room 204, while smaller was just as comfortable and beautiful. I loved the fitness center - really zen. And the staff was top tier. Highly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Place to Stay
My recent stay at Casa Cleo was nothing short of exceptional. It is a beautiful hotel. The staff truly went above and beyond. Their friendliness, professionalism, and genuine care for their guests made me feel welcomed and valued throughout my visit. I would highly recommend this hotel to anyone looking for a luxurious and unforgettable stay in Mexico City.
Stayed 3 nights in May 2024

10/10 Excellent

Amisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa cleo is one of the most exceptional places I’ve ever stayed—and I almost always stay in 4-5 star places. The staff is very attentive, the apartment (yes, its not just a room) was beautiful and inspiring, and the location in Condesa perfect for walking to restaurants and bars. The tiny but mighty kitchen is well-equiped, the shower has great pressure and lasting hot water, and the rooms even have two TVs (one in the living room and one in the bedroom). The free breakfast is small but great to get the day started (chia seed pudding and pastries)-pastry and coffee as part of a free breakfast was a pretty standard offering at other 5 star hotels in CDMX. The hotel has a gym too but I got my activity in form of a high step count around the city. The rooms come with a bose speaker and record player as well as good mini bar/fridge offerings perfect for entertaining or having a night in. Overall, 10/10 recommend this.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Mexican-Modern Coziness
We were so impressed with the elegant and very cozy feel of Casa Cleo’s Mexican-Modern Aesthetic…..Well Done! Wonderfully thoughtful and beautiful interiors with soothing color palettes throughout: the lobby, our Design Apartment, rooftop gym, and outdoor patio for continental breakfast. Excellent Staff Service. We have already recommended Casa Cleo to family and friends. Can’t stop talking about our wonderful stay and also its location. Muchas Muchas Gracias!!! We will definitely return!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Both the property itself and the service were excellent. Property first. It's sparkling clean, the rooms are huge and well appointed. The common areas are beautiful. It's small enough that nothing ever feels crowded. Very private. The bed is a little soft for our taste but that's personal preference. We did have to buy more water but given the minimal expense, it's hardly a thing. We didn't expect the rooms to be as well-equipped as they were. You could cook a meal, if you were so inclined! The staff was attentive from before the stay and straight through. They were eager to help with even the smallest of requests. Everyone was friendly and kind. We loved the location, close to a lot of great restaurants. But it depends on what you're looking for. Given the sprawl that is CDMX, I'm sure other locations are great too. If we come back, we'd be torn between here and another Viadora property just to check another one out. No doubt the experience would also be amazing.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional all around. Impeccably clean. Lovely staff. Room was great (particularly the huge and glorious bathroom). Terrific, quiet, convenient location. Nicer than it needs to be and exceeds expectations.
Stayed 3 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really, really great hotel!
A really, really great hotel! Beautiful, large rooms, in a great and safe location. Excellent and very friendly staff. A truly amazing value! It would be 5-stars if it had a restaurant, bar, and a spa.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cleo was amazing! The staff was friendly, gave me flowers for my birthday, and did an excellent job keeping our suite clean every day. Alfredo (the man at the front door) was our favorite! He was kind, funny, and helpful. The property was beautiful and the area was fantastic!! Definitely a great spot to stay while in Mexico City!
Stayed 7 nights in Jan 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Cleo stay.
This was our second time staying at Casa Cleo. It is a beautiful property in a great location with friendly helpful staff. We will definitely return when back in Mexico City
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and location.
Stayed 1 night in Nov 2023

10/10 Excellent

giner, corinth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, we’ve stayed multiple times and never had an issue. Everything is always perfect. I wish I could find a place like this everywhere I traveled! The staff is wonderful and the property is beautiful!
Stayed 4 nights in Sep 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Wonderful staff. Welcoming and attentive. Room was spotlessly clean, and well designed and comfortable. Really cool room. Our patio was awesome for relaxing over morning coffee. Location was excellent- short walk to everything we needed including: great restaurants, shops, parks, and bars. Neighborhood was incredibly safe and clean. Felt very safe at all hours. Lively enough but relaxed and chill. We had a suite, and the kitchen was well stocked with anything one might need. We barely used it, but wow. Also had a record player, a bluetooth speaker and two smart tvs. Nice touches. I forgot the doorman's name, but he was incredible, he caught me leaving and rushed over with an umbrella and urged me to take it. 1 min later it was pouring rain and i was enjoying a nice walk in the rain while staying dry with a quality umbrella. Very special human being. The only thing I would change is to suggest using unscented laundry detergent. The sheets were a little strong smelling for my wife the first night. After a bit it was fine. The room was so clean and sparkling we didnt need extra scents. I rarely write reviews, this place was so superlative: I felt strongly compelled to.
Stayed 3 nights in Aug 2023

10/10 Excellent

Marielisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best boutique stay in CDMX. Amazing staff, very clean, and very attentive. 10/10
Stayed 6 nights in Jul 2023

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
one of the best values I have stayed in in decades.
Stayed 3 nights in Jun 2023