Casa Ofelia

4.0 star property
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Exterior
Deluxe Suite | Premium bedding, minibar, free WiFi, bed sheets
Deluxe Suite | Premium bedding, minibar, free WiFi, bed sheets
Master Suite | Premium bedding, minibar, free WiFi, bed sheets
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
$313
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
129 Anatole France Polanco III Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Antara Polanco
    ‪10 min walk‬
  • Auditorio Nacional
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Queen Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Ofelia

4-star hotel in Polanco
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include a communal living room. Change of towels is available on request.
Casa Ofelia offers 25 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers a rooftop terrace, a communal living room, and local meal delivery service.
Niddo Cafè - Onsite coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Niddo Cafè

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Casa Ofelia Hotel
Casa Ofelia Mexico City
Casa Ofelia Hotel Mexico City

Casa Ofelia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 136 reviews
Rating 8 - Good. 14 out of 136 reviews
Rating 6 - Okay. 10 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 5 out of 136 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oltmann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Loved this hotel. Very comfortable, safe. Great neighborhood. So many restaurants and parks in both directions.
Stayed 6 nights in May 2025

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff members were very nice and we had a great experience there!!!! The location is amazing and there are so many nice restaurants in the neighborhood.
Stayed 3 nights in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, just 2 things we didn't like: - The bathroom ridiculous small - We didn't like the bed (this is personal)
Stayed 4 nights in May 2025

10/10 Excellent

Alejandra, El Cajon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nereyda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel in the best location of Polanco. You can walk to dinner or simply shop. Only thing the hotel room didn’t have and needs is a full size mirror
Stayed 3 nights in Apr 2025

2/10 Terrible

FERNANDO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika Perez Grovas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service the best, room was clean, minimalistic deco and great great location.
Stayed 1 night in Apr 2025

2/10 Terrible

Melina

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was left disappointed by my recent stay at this property, which did not live up to expectations. Clear communication was lacking, as we weren’t informed about ongoing reparations. The water supply was unreliable, with frequent disruptions almost everyday of my stay including an entire day on Monday. Additionally, the front area was under construction, making navigation with luggage difficult. The early morning repair work, starting at 6am, was particularly disturbing with loud and constant hammering. Quite frustrating especially on your vacations. After voicing my concerns and the inconvenience at the front desk, I was told the manager would contact me via WhatsApp, but I received no follow-up. This lack of response only added to the frustration of the experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul, Sacramento

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

MANUEL, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Erick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Rodriguez

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recently stayed at Casa Ofelia in Polanco as a group of three couples, just a short walk to the best restaurants, shops, and parks. The staff was incredibly friendly and attentive, always making sure we had everything we needed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tsun-Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful staff. Loved the location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, CDMX

Stayed 6 nights in Jan 2025

10/10 Excellent

Madelity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff was extra helpful. When they found out is was my birthday they went above and beyond to make us happy!
Stayed 1 night in Jan 2025

10/10 Excellent

Paola

Stayed 4 nights in Jan 2025

10/10 Excellent

Hilary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Walter

Disliked: Staff & service
Stayed 2 nights in Nov 2024