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Casa Ofelia

4.0 star property

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Photo gallery for Casa Ofelia

Experience the sleek, modern design of Casa Ofelia, featuring a clean and minimalist aesthetic.
Relax in this inviting living area with a curved staircase, comfortable armchairs, and a charming table setting.
Relax in this inviting living room with a flat-screen TV, comfortable sofa, and serene city views.
Relax in a serene bedroom with a large bed, wooden furniture, and a comfortable reading nook.
Relax in a spacious living area with a sofa, chairs, and dining table, perfect for unwinding.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
129 Anatole France Polanco III Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Antara Polanco
    ‪10 min walk‬
  • Auditorio Nacional
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for King Room

King Room | 1 bedroom, premium bedding, minibar, free WiFi

King Room

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, minibar, free WiFi

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, minibar, free WiFi

Queen Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | 1 bedroom, premium bedding, minibar, free WiFi

Classic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, premium bedding, minibar, free WiFi

Comfort Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, free WiFi

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About this property

Casa Ofelia

4-star hotel in Polanco
Along with a restaurant, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a communal living room. Change of towels is available on request.
Casa Ofelia offers 25 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Mexico City hotel also offers a rooftop terrace, a communal living room, and local meal delivery service.

Casa Ofelia is a smoke-free property.

Niddo Cafè - Onsite coffee shop.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Niddo Cafè

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Casa Ofelia Hotel
Casa Ofelia Mexico City
Casa Ofelia Hotel Mexico City

Casa Ofelia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 129 reviews
Rating 8 - Good. 14 out of 129 reviews
Rating 6 - Okay. 10 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 4 out of 129 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melina

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was left disappointed by my recent stay at this property, which did not live up to expectations. Clear communication was lacking, as we weren’t informed about ongoing reparations. The water supply was unreliable, with frequent disruptions almost everyday of my stay including an entire day on Monday. Additionally, the front area was under construction, making navigation with luggage difficult. The early morning repair work, starting at 6am, was particularly disturbing with loud and constant hammering. Quite frustrating especially on your vacations. After voicing my concerns and the inconvenience at the front desk, I was told the manager would contact me via WhatsApp, but I received no follow-up. This lack of response only added to the frustration of the experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul, Sacramento

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

MANUEL, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Erick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 5 nights in Mar 2025

10/10 Excellent

Rodriguez

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recently stayed at Casa Ofelia in Polanco as a group of three couples, just a short walk to the best restaurants, shops, and parks. The staff was incredibly friendly and attentive, always making sure we had everything we needed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tsun-Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful staff. Loved the location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, CDMX

Stayed 6 nights in Jan 2025

10/10 Excellent

Madelity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff was extra helpful. When they found out is was my birthday they went above and beyond to make us happy!
Stayed 1 night in Jan 2025

10/10 Excellent

Paola

Stayed 4 nights in Jan 2025

10/10 Excellent

Hilary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Walter

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Anjum, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with excellent design aesthetic! And the location couldn’t be better.
Stayed 3 nights in Nov 2024

6/10 Okay

Stephanie

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel with a fantastic location.

After reading some horrible reviews on here, I am glad to report that my experience was really nice and I thought the staff was always friendly and helpful. The Ofelia Suite terrace is awesome!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful little place! Nice balcony and the place is located in the heart of a lot of amazing restaurants, shops, bakeries and coffee shops. And super friendly staff! Thanks so much!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sayda, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The deluxe room we reserved is big, clean, comfortable, and safe.
Stayed 3 nights in Oct 2024

4/10 Poor

Jack

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is in an excellent location. The staff, interior finishes, and security were all very good. The issue is plumbing related. Our bathroom smelled very badly off sewer odor. I suspect that the floor drain behind the toilet was either plumbed incorrectly, or that there is a plumbing issue elsewhere. We left the bathroom exhaust fan on and closed the door to prevent the room from smelling badly. I would not recommend staying at this property unless the plumbing issue is resolved.
Stayed 6 nights in Oct 2024

10/10 Excellent

Luis, Tecate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff is super friendly and helpfull! Will go back for sure...
Stayed 4 nights in Sep 2024

6/10 Okay

Ana

Stayed 3 nights in Sep 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Polanco

Perfect spot in Polanco. Hotel is located near restaurants and stores and has the perfect atmosphere.
Stayed 4 nights in Aug 2024