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Casa Polanco Hotel Boutique

5.0 star property

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Photo gallery for Casa Polanco Hotel Boutique

Suite Polanco | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Premier Park View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property
Terrace/patio
Suite Lincoln | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Paseo de la Reforma
    ‪4 min walk‬
  • Chapultepec Park
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Double Patio View

Premier Double Patio View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Double Patio View

  • 428 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Size

Deluxe King Size | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Size

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Polanco

Suite Polanco | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Polanco

  • 538 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Park View

Premier Park View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Park View

  • 463 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lincoln

Suite Lincoln | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Lincoln

  • 689 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Anatole

Suite Anatole | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Anatole

  • 633 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Patio View

Premier Patio View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Patio View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Alest Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (205)
The price is $468
per night
$559 total
includes taxes & fees
Mar 9 - Mar 10
The Alest Hotel

About this property

Casa Polanco Hotel Boutique

5-star hotel in Polanco
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and spa services. Change of towels is available on request.
Casa Polanco Hotel Boutique offers 19 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Casa Polanco Hotel Boutique features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Onsite valet parking is complimentary. A total renovation of this property was completed in June 2022.

Casa Polanco Hotel Boutique is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 11:00 AM.
La Veranda - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Veranda

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 130.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City

Casa Polanco Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 34 reviews
Rating 8 - Good. 1 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Arjiel Garduque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality from arrival till departure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael A

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything but the staff most of all! I will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

ARNALDO SANCHEZ

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is an outstanding place to stay!!!
Stayed 1 night in Sep 2024

10/10 Excellent

SIMON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just like a house Amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Navi, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nadine

Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.

10/10 Excellent

Brett

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to Stay in Polanco
Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of CDMX!
Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!
Stayed 2 nights in Aug 2023

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sekiya

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Polanco is new and simply wonderful. We are seasoned travelers, and I can honestly say that this boutique hotels is beautiful and comfortable. The service is friendly and outstanding. I hope it remains this way over time.
Stayed 4 nights in Feb 2023

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Stayed 1 night in Oct 2022

10/10 Excellent

Arthur

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This place is wonderfully chic and the staff is great!
Stayed 3 nights in Oct 2022

10/10 Excellent

José Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa es hermosa, te hacen sentir en casa. La atención es excelente de todo el personal y los alimentos son de muy buena calidad
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

LILIANA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel boutique muy bonito
Personal muy amable, el hotel muy bonito, solo algunos inconvenientes’ el internet de la habitación no funcionaba y me toco una habitación un poco ruidosa y entraba Luz en la noche
Stayed 1 night in Jan 2024

10/10 Excellent

maria magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
El mejor hotel boutique de mexico
Stayed 1 night in Oct 2023