Casa Prim Hotel Boutique

4.0 star property

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Photo gallery for Casa Prim Hotel Boutique

Terrace/patio
50-inch flat-screen TV with cable channels, TV
Elite Double Room Single Use | Premium bedding, down comforters, Select Comfort beds, in-room safe
Hallway
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Paseo de la Reforma
    ‪3 min walk‬
  • Museo de Cera
    ‪4 min walk‬
  • Reforma 222
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Master suite con tina

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Elite Double Room Single Use

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Casa Prim Hotel Boutique

4-star hotel in Reforma
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and spa services.
Casa Prim Hotel Boutique offers 23 air-conditioned accommodations with espresso makers and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers a fitness center, a rooftop terrace, and spa services.

Casa Prim Hotel Boutique has designated areas for smoking.

La Sede - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Sede

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1901
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Casa Prim Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 227 reviews
Rating 8 - Good. 39 out of 227 reviews
Rating 6 - Okay. 11 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 3 out of 227 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Boutique Hotel
Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jafeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maed

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
Stayed 7 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute boutique hotel, comfortable, clean and staff was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great location, beautiful property and room. I will definitely book it again.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Stayed 7 nights in Oct 2024

10/10 Excellent

Jafeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I visit the Mexico City. I go directly to casa prim. It is very private and I enjoy the VIP treatment they show us with every visit
Stayed 1 night in Sep 2024

10/10 Excellent

David, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Stayed 7 nights in Sep 2024

10/10 Excellent

Osvaldo

Stayed 3 nights in Sep 2024

10/10 Excellent

David, Miami

Great
Stayed 4 nights in Sep 2024

6/10 Okay

Shane

Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
Stayed 7 nights in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Apr 2024

10/10 Excellent

Jafeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has been on repeat for me every time I travel to Mexico City. Best staff, very professional and courteous. And accommodating to all our needs. It’s a must stay for me!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Patryk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and safe
Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jafeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful with a lovely staff.
Stayed 3 nights in Jul 2024

8/10 Good

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was cute! We were very comfortable there. Unfortunately, the air conditioning broke but we survived lol
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin, Medley

Stayed 5 nights in Jul 2024

10/10 Excellent

Sharese

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CDMX
Great staff, great restaurant, good location
Stayed 9 nights in May 2024

10/10 Excellent

Jafeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was beautiful Stay. And the staff were so very helpful. I really love it here and highly recommend this location to any on traveling through Mexico City. They have bar and restaurant on the property as well as a small cafe. I loved it and highly recommend it. 10-10
Stayed 4 nights in Apr 2024