City Express by Marriott Ciudad De Mexico Alameda

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Ciudad De Mexico Alameda

Sundeck
Exterior
Lobby
Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Revillagigedo No. 23, Centro, Mexico City, CDMX, 06050
  • Teatro Metropólitan
    1 min walk
  • Alameda Central
    3 min walk
  • Torre Latinoamericana
    9 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

City Express by Marriott Ciudad De Mexico Alameda

3-star hotel in Reforma
Along with a restaurant, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning. Change of towels is available on request.
City Express by Marriott Ciudad De Mexico Alameda offers 112 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine.

City Express by Marriott Ciudad De Mexico Alameda is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
City Express by Marriott Ciudad De Mexico Alameda has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Ciudad Mexico Alameda Hotel
City Express Ciudad Alameda Hotel
City Express Ciudad Mexico Alameda
City Express Ciudad Alameda
City Express Ciudad de Mexico Alameda
City Express by Marriott Ciudad De Mexico Alameda Hotel
City Express by Marriott Ciudad De Mexico Alameda Mexico City

City Express by Marriott Ciudad De Mexico Alameda Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 62 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Oralia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience very clean and the people are so nice and i really enjoyed the food here
Stayed 1 night in Sep 2024

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to city center.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lei

Stayed 3 nights in Jun 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location for tourism.
Stayed 3 nights in Jul 2024

2/10 Terrible

gregorio

Traveled with family
Disliked: Staff & service
Antes de reservar llame para asegurarme que las habitaciones tenían aire acondicionado lo cual la empleada del hotel confirmó , llegue y solo unas de las habitaciones tenían aire acondicionado ovio reclame y men cambiaron de habitación en la cual tampoco servía el aire a si que pase muy mala noche sin poder dormir ya que hacía demasiada calor en la habitación , al otro día volví a reclamar me cambiaron otra vez de habitación al fin servía el aire acondicionado, salí a conocer por el área ya que hay muchas atracciones cerca ya cuando regreso el hotel me dicen que te go que pagar por el estacionamiento lo cual me pareció ridículo ya que me carro estaba estacionado en la carretera no en el estacionamiento del hotel y que por eso yo tuviera que pagar cuando la descripción de su página dice que incluye estacionamiento eso me parece ridículo a si que para ser mi primera vez en la Ciudad de México fue. Muy mala experiencia ..
Stayed 2 nights in Aug 2024

2/10 Terrible

Gisella

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, terrible food, and unsafe area.
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Liked: Staff & service
Proximity to attractions is a plus!
Stayed 1 night in Jul 2024

6/10 Okay

Kristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk can smile and be courteous. There is a noise during night, coming seemingly from the air conditioner units. That was annoying I was needing to sleep. Staff in the cafeteria they were amazing, friendly, courteous and solution problem attitude.
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service
I think there is more variability among hotels of the City Express chain than I was aware. My experience in the past is of a somewhat upscale hotel. The City Express Alameda reminds me of something in mid renovation. Our room seemed freshly decorated but only half way. For instance, there were two bath towels and a mat, but no hand towels or wash cloths. Also, there were no towel racks or drying bars so our towels remained damp the rest of the day. There were small bits of finishing trim missing around the new, and pretty, vinyl flooring. On our first day out the maid service missed flushing the toilet. The staff throughout the hotel were welcoming and friendly. We paid for the breakfast buffet which was edible but limited for the price.
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the establishment was exceptionally pleasant and consistently went out of their way to ensure that all of our needs were met. They were extremely accommodating and displayed a genuinely friendly demeanor, which significantly enhanced our overall experience.
Stayed 4 nights in Jul 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, within walking distance. Checked in at 8pm and took front desk very long time to complete checkout; when asked why they responded “please just give us time” meanwhile guest came down that they just checked in & their room hadn’t been cleaned from prior guests stay. We left & went to dinner since the checkin was taking way too long after long travel day. 3 mornings breakfast & food good & hours were convenient; staff attentive. but exactly same each of our 3-days- recommend switching up options for guests with longer visits Our room had no separate room for shower; silhouette from person in the shower is visible by everyone in room. AC worked great. View out window is to windows of other rooms. Loud alarms two nights; staff said it was target smoke alarms. Beds low & springy but comfortable. If looking for low price, centrally located no privacy, no luxury safe hotel, this good place.Not for the delicate.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristian Manuel Arguedas

Business traveler, Traveled with partner
Disliked: Amenities
Cheap hotel in the full sense
Stayed 8 nights in Jul 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leo
It was clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Martha, San diego

Stayed 3 nights in Jun 2024

2/10 Terrible

Pedro

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a bad experience. Put room shower didn't work properly . The plumbing was not working properly. The water overfilled the tub shower. It took the property about an hour to tp switch us room. When they finally switched us they accidentally gave us a room that already had guess. Which acared us amd the guess that were in the room.. we ended us canclin the days at this hotel and went elsewhere
Stayed 3 nights in May 2024

4/10 Poor

Evelyn

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The hotel in general was clean, but the people in the dining room were a little rude, the breakfast was limited and the employees were starting to seem like the food was their own, the first day there was no butter, they made eggs with ham and I didn't eat pork, I asked and what the kitchen manager, Mrs. Mary, responded was; That's what you get. There were no options for people who don't eat meat. The bathroom flooded the first day, the air did not cool, the horrible towels were super worn, frayed. There were 3 of us, we lasted 6 days and they didn't give us extra soap, we had to go out and buy a normal one, we had to keep asking for everything. I definitely wouldn't stay at that hotel ever again.
Stayed 5 nights in May 2024

6/10 Okay

NITIN, Irvine

Liked: Cleanliness, staff & service
The good: Great location, staff is very polite and nice though most don’t speak English. Room size is decent and a bit smaller (compared to US). Basic breakfast is included (cereal, bread, eggs, yogurt, bananas). Room is cleaned and made everyday. Locker in the room was very helpful and a nice touch! The bad: The shower in our room was badly designed where water goes away from drain and stayed on the floor all day once the shower was used!! Really, how bad any construction team would be to not know the basics to slope the floor towards the drain???? Also no tap to run water in shower - it is just a shower head in there. And there are no rods or hooks to hang towels in the shower and in rooms. These do not cost anywhere crazy, but do add nice convenience touches. What can be better: Bed and pillows could be better, especially pillows. Overall: A decent and clean motel by Marriott brand. Don't compare it with Fairfield or Residence Inn or regular Marriott’s. If they care of “the bad” listed above, I would stay again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Raul

Stayed 5 nights in Mar 2024

10/10 Excellent

Janet

We were on tourist visit, so we just needed the place for sleeping. Place was clean, organized, we arrived late and personal was alert about that. Breakfast is clean and with healthy options.
Stayed 4 nights in Mar 2024