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City Express Plus by Marriott Ciudad de México Reforma El Ángel

3.5 star property

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Photo gallery for City Express Plus by Marriott Ciudad de México Reforma El Ángel

Lobby
Junior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, down comforters, in-room safe, desk
Lobby
Exterior
Room, 2 Double Beds, View | 1 bedroom, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Paseo de la Reforma 334 Col Juarez, Mexico City, CDMX, 06600
  • Angel of Independence Monument
    ‪2 min walk‬
  • U.S. Embassy
    ‪2 min walk‬
  • Palacio de Bellas Artes
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, down comforters, in-room safe, desk

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, View

Room, 2 Double Beds, View | 1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, View

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed | 1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed, View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3306)
$179 nightly
The price was $256
The price is $179 total
includes taxes & fees
Fiesta Americana Reforma

About this property

City Express Plus by Marriott Ciudad de México Reforma El Ángel

3.5-star hotel in Reforma
Along with a restaurant, this smoke-free hotel has a fitness center and valet parking. Free continental breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
City Express Plus by Marriott Ciudad de México Reforma El Ángel offers 137 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. A complimentary area shuttle within 5 kilometers is available for guests. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Onsite parking is available (surcharge).

City Express Plus by Marriott Ciudad de México Reforma El Ángel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Covered valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Café Plus

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 150 per night
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

City Express Mexico Reforma El Angel
Ciudad Reforma El Angel
Ciudad Reforma El Angel Hotel
Ciudad Reforma El Angel Hotel City Express Mexico
Reforma El Angel
City Express Plus Reforma El Angel Hotel Mexico City
City Express Plus Reforma El Angel Hotel
City Express Plus Reforma El Angel Mexico City
City Express Plus Reforma El Angel
City Express Reforma El Angel Hotel Mexico City
City Express Ciudad de Mexico Reforma El Angel
City Express Plus El Angel Hotel
City Express Plus El Angel
City Express Plus Reforma El Angel Mexico City

City Express Plus by Marriott Ciudad de México Reforma El Ángel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I was assigned a room on the first floor and it was super noisy. It wasn’t city noise, it was some sort of noise underneath the room within the hotel itself. I informed the front desk several times about the issue and requested ear plugs was simply told to go to a local pharmacy and purchase some ear plugs. Mind you, I have no trouble sleeping generally, except the constant sound was some sort of beeping/vacuuming. The kitchen staff for breakfast was super nice. This is more like a 2-star hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Meh

Only thing I really loved about this hotel is location. Was close to everything we wanted to see. The beds are tiny, don’t think they are a true queen size. I slept on the couch so I can stretch. Continental breakfast was slim pickings, for the price we paid to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Gabriel

Liked: Staff & service
Air conditioning not working
Stayed 2 nights in Mar 2025

2/10 Terrible

aicardo

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Eduardo

Stayed 1 night in Mar 2025

10/10 Excellent

Linda E.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Need more options for breakfast
Stayed 7 nights in Mar 2025

10/10 Excellent

Felipe

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel is excelent, just the staff was a little ovewhelmed with clients on our check in, waited 2-3hours in the lobby just to be the last to check in because we were told to wait till 3pm and they started getting clients in 30mins prior. Good thing for Us, they booked the budget room and upgrated us to a room with a view
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location you can get …👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Amaizing hotel, clean, very nice and comfortable place the staff very kind and helpful. The location is perfect and the view is awesome
Stayed 6 nights in Mar 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Great location!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Mar 2025

8/10 Good

Juan

Stayed 2 nights in Mar 2025

6/10 Okay

Belinda, Whittier

Traveled with family
Disliked: Amenities
Mediocre at best. Other better properties for maybe a few dollars more. Check in time is at 3 and even though we arrived at 3:05 we were asked to wait and didn't get into our rooms until approx 3:20. I do like the fact that check out isn't until 1 pm. Allowed us time to go out and get breakfast before checking out.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff and helpful....
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
More options for breakfast
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 4 nights in Feb 2025

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good area to stay at. Staff was ok, some were friendly some didn’t acknowledge when you walk in. Sometimes they missed cleaning the room, i had to report it. Overall, it was an ok experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Easy around
Stayed 2 nights in Feb 2025

6/10 Okay

Jose Antonio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
room wasnt done on second day. we ledt for a tour at 9am returned very tired to find not clea ed at 5p.
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
The reception took 30 minutes to find our reservation and check us in, no one spoke english, so that made it especially difficult, and the room was freezing and there was no heat
Stayed 2 nights in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all was great. I would just recommend having someone greeting people for the breakfast. We didn’t know if we needed to wait to be seated if it was open seating. We also weren’t told that there was a different menu to choose from no, no one approached us during breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gonzalo Eduardo Garcia

Stayed 5 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

6/10 Okay

Chong

A better sign to identify it
Stayed 6 nights in Jan 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M.......
Stayed 1 night in Nov 2024