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City Express Plus by Marriott Ciudad de México Santa Fe

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express Plus by Marriott Ciudad de México Santa Fe

Exterior
Exterior
Terrace/patio
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348
  • Santa Fe Center Mall
    ‪7 min walk‬
  • Parque La Mexicana
    ‪10 min walk‬
  • Centro Medico ABC Santa Fe
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

City Express Plus by Marriott Ciudad de México Santa Fe

3-star hotel in Santa Fe
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free manager's reception. Other amenities include a 24-hour business center, valet parking, and a business center.
City Express Plus by Marriott Ciudad de México Santa Fe offers 159 air-conditioned accommodations with safes and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary area shuttle within 5 kilometers is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

City Express Plus by Marriott Ciudad de México Santa Fe is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
City Express Plus by Marriott Ciudad de México Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Covered valet parking on site (MXN 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 95 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City

City Express Plus by Marriott Ciudad de México Santa Fe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Stayed 1 night in Jun 2024

10/10 Excellent

Jose Abel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and excellent customer service!
Stayed 1 night in Apr 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2023

8/10 Good

ALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, el colchon tiene sus detalles
El colchon de la cama, es un poco incómodo
Stayed 1 night in Oct 2023

8/10 Good

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Express Plus Santa Fe - Review
The hotel was good, but the rooms are extremely dark. Even when you have all the lights on the room was still dark. very close to great restaurants, and very cordial services. Security was very good.
Stayed 2 nights in Oct 2023

8/10 Good

José Luis

Stayed 1 night in Oct 2023

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
I liked the price and the location.
Stayed 1 night in Aug 2023

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Habitaciones súper pequeñas y el costo por noche es muy alto para lo que es el hotel
Stayed 2 nights in Aug 2023

6/10 Okay

LEONARDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice
Stayed 1 night in Aug 2023

8/10 Good

Fernando

Stayed 1 night in Aug 2023

8/10 Good

Jesús

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, excelente servicio del personal, el desayuno muy completo lo unico malo es que no tiene estacionamiento y te cobran 95 pesos diarios
Stayed 2 nights in Jul 2023

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Freddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jun 2023

8/10 Good

José Luis

Stayed 1 night in May 2023

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Miss Andrea at the lobby desk was awesome!!!
Stayed 2 nights in Jan 2023

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Estancia
Estuvo muy cómodo sin problemas
Stayed 3 nights in Jan 2023

10/10 Excellent

Francisco

Stayed 1 night in Dec 2022

8/10 Good

GABRIELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to shopping malls and lots of restaurants

8/10 Good

Grace

Liked: Cleanliness
The breakfast could be better than just fresh fruits and pastries

8/10 Good

José Luis

Stayed 1 night in Oct 2022

8/10 Good

ANDREE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a nice design and the room is comfortable
Stayed 1 night in Oct 2022

8/10 Good

José Luis

Stayed 1 night in Sep 2022