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Gamma Ciudad de Mexico Santa Fe

3.5 star property

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Photo gallery for Gamma Ciudad de Mexico Santa Fe

Exterior
Japanese garden
In-room safe, desk, bed sheets, wheelchair access
Terrace/patio
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
Prol. Paseo de la Reforma 557, Paseo de las Lomas, Mexico City, CDMX, 1330
  • Santa Fe Center Mall
    ‪9 min walk‬
  • KidZania Santa Fe
    ‪12 min walk‬
  • Parque La Mexicana
    ‪14 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, bed sheets, wheelchair access

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, bed sheets, wheelchair access

Superior Room, 1 Queen Bed

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, bed sheets, wheelchair access

Superior Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, bed sheets, wheelchair access

Superior Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, bed sheets, wheelchair access

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
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About this property

Gamma Ciudad de Mexico Santa Fe

3.5-star hotel in Santa Fe
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Gamma Ciudad de Mexico Santa Fe offers 198 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Gamma Ciudad de Mexico Santa Fe is a smoke-free property.

Gamma Ciudad de Mexico Santa Fe has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Comfort Inn Ciudad
Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad Hotel
Comfort Inn Ciudad Hotel Mexico Santa Fe de
Comfort Inn Ciudad De Mexico Santa Fe Mexico City
Comfort Inn Ciudad Mexico Santa Fe Hotel
Comfort Inn Ciudad Mexico Santa Fe
Gamma Ciudad Mexico Santa Fe
Gamma Santa Fe Ciudad de Mexico
Gamma Ciudad de Mexico Santa Fe Hotel
Comfort Inn Ciudad de Mexico Santa Fe
Gamma Ciudad de Mexico Santa Fe Mexico City
Gamma Ciudad de Mexico Santa Fe Hotel Mexico City

Gamma Ciudad de Mexico Santa Fe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Stayed 1 night in Jan 2025

6/10 Okay

Violeta

Traveled with partner
Liked: Cleanliness
Podrían mejorar el menu del restaurante
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Stayed 2 nights in Jan 2025

8/10 Good

Josuani Beatriz

Traveled with family
Liked: Cleanliness, staff & service

Small but comfy

The room was quite small, but comfortable. Good to stay a couple of nights
Stayed 1 night in Jan 2025

2/10 Terrible

Juana Miriam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building a Party maintain rooms look like they are just two pieces glued together. Would not recommend this place images are not what they appear to be.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rich

Stayed 1 night in Oct 2024

6/10 Okay

Javier

Traveled with family
Rooms need remodeling, in design elements and in worn out surfaces.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE ALBERTO

Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar el gimnacio

Estoy muy contento con las instalaciones del hotel el desayuno la calidad de los alimentos y el servicio. Como punto de mejora, el gimnasio tiene un fuerte olor a humedad pareciera que el producto de limpieza está deteriorando el piso de caucho. En el gimnasio falta un teléfono para comunicarse a la recepción. En el gimnasio hace falta de colocar el control de los televisores para encenderlo. En el gimnasio faltan más accesorio como balones medicinales, balón de yoga, mat etcétera. En el área del gimnasio y en el piso número 1, no hay sanitarios, se requiere salir del piso al restaurante o en la habitación. En el gimnasio hay falta de ventilación. Por todo lo demás muy bien, muchas gracias saludos José Alcalá Franco
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good.
Stayed 1 night in Jul 2024

4/10 Poor

Carlos

Traveled with family
Disliked: Amenities
the fire alarm started at 12:00pm and tha cause was that one person bath with the door open
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jun 2024

2/10 Terrible

christa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De los peores hotel que me he quedado en mi vida, me tuve que salir del hotel y pagar doble.
Stayed 1 night in Apr 2024

2/10 Terrible

Ruben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Diana

Traveled with family
Disliked: Staff & service, property conditions & facilities
Malísimo, nunca nos avisaron que no servía el aire hasta que ya estabamos muertos de calor, el room service el peor 40 min para avisarme que no tenían una cerveza, los alimentos horribles y se tardaron casi 2 horas en subirlo, la comunicacion fatal, necesitan muchísima capacitacion, una tristeza de servicio
Stayed 1 night in May 2024

2/10 Terrible

Igor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is a 2-star at best. Stayed for 10 nights due to a local event we were participating in, and there was no operating air conditioning, my room on the 4th floor faced and was eye level with an overpass freeway (noisy as hell), no fridge in the room so I had to store my small foods at reception, and numerous mornings where they refused to provide any bread at the breakfast room with my Continental breakfast package. On top of this, only two staff members in the whole hotel could speak any English so I needed to continually use my translation app to converse and to translate the food menu - so many foreigners staying at the hotel the same time so you'd think the hotel could provide more English speaking staff. I do not recommend staying at this hotel. The area has nothing but office buildings surrounding and one shopping mall about 15 minute walk away, but we were told do not walk outside at night in the area.
Stayed 10 nights in Apr 2024

2/10 Terrible

Garry

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Garry from Texas 🇦🇺

Terrible hotel. Rooms were hot. Air conditioning was set at 23c in room. They said it was getting fixed. Never did for a whole week. Breakfast was always out of food. Waiters not helpful and had to ask for everything even coffee and milk. Bed was not good. Never stay there again.
Stayed 8 nights in Apr 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning did not work properly. Was super hot :(
Stayed 9 nights in Mar 2024

6/10 Okay

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 15 nights in Jan 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

8/10 Good

Efrén

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Francisco

Stayed 5 nights in Dec 2023