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Gamma Ciudad de Mexico Santa Fe

3.5 star property

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Photo gallery for Gamma Ciudad de Mexico Santa Fe

Exterior
In-room safe, desk, bed sheets, wheelchair access
Restaurant
Japanese garden
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Prol. Paseo de la Reforma 557, Paseo de las Lomas, Mexico City, CDMX, 1330
  • Santa Fe Center Mall
    ‪10 min walk‬
  • Expo Santa Fe Mexico
    ‪12 min walk‬
  • Ciudad de los Ninos
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, bed sheets, wheelchair access

Superior Room, 1 Queen Bed

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, bed sheets, wheelchair access

Superior Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, bed sheets, wheelchair access

Superior Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
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4.2 out of 5, Very Good, (565)
The price is $68
per night
$81 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Gamma Ciudad de Mexico Santa Fe

3.5-star hotel in Santa Fe
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Gamma Ciudad de Mexico Santa Fe offers 198 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Gamma Ciudad de Mexico Santa Fe is a smoke-free property.

Gamma Ciudad de Mexico Santa Fe has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system, a first aid kit, and window guards

Property is also known as

Comfort Inn Ciudad
Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad Hotel
Comfort Inn Ciudad Hotel Mexico Santa Fe de
Comfort Inn Ciudad De Mexico Santa Fe Mexico City
Comfort Inn Ciudad Mexico Santa Fe Hotel
Comfort Inn Ciudad Mexico Santa Fe
Gamma Ciudad Mexico Santa Fe
Gamma Santa Fe Ciudad de Mexico
Gamma Ciudad de Mexico Santa Fe Hotel
Comfort Inn Ciudad de Mexico Santa Fe
Gamma Ciudad de Mexico Santa Fe Mexico City
Gamma Ciudad de Mexico Santa Fe Hotel Mexico City

Gamma Ciudad de Mexico Santa Fe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rich

Stayed 1 night in Oct 2024

6/10 Okay

Javier

Traveled with family
Rooms need remodeling, in design elements and in worn out surfaces.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE ALBERTO

Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejorar el gimnacio
Estoy muy contento con las instalaciones del hotel el desayuno la calidad de los alimentos y el servicio. Como punto de mejora, el gimnasio tiene un fuerte olor a humedad pareciera que el producto de limpieza está deteriorando el piso de caucho. En el gimnasio falta un teléfono para comunicarse a la recepción. En el gimnasio hace falta de colocar el control de los televisores para encenderlo. En el gimnasio faltan más accesorio como balones medicinales, balón de yoga, mat etcétera. En el área del gimnasio y en el piso número 1, no hay sanitarios, se requiere salir del piso al restaurante o en la habitación. En el gimnasio hay falta de ventilación. Por todo lo demás muy bien, muchas gracias saludos José Alcalá Franco
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good.
Stayed 1 night in Jul 2024

4/10 Poor

Carlos

Traveled with family
Disliked: Amenities
the fire alarm started at 12:00pm and tha cause was that one person bath with the door open
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jun 2024

2/10 Terrible

christa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De los peores hotel que me he quedado en mi vida, me tuve que salir del hotel y pagar doble.
Stayed 1 night in Apr 2024

2/10 Terrible

Ruben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Diana

Traveled with family
Disliked: Staff & service, property conditions & facilities
Malísimo, nunca nos avisaron que no servía el aire hasta que ya estabamos muertos de calor, el room service el peor 40 min para avisarme que no tenían una cerveza, los alimentos horribles y se tardaron casi 2 horas en subirlo, la comunicacion fatal, necesitan muchísima capacitacion, una tristeza de servicio
Stayed 1 night in May 2024

2/10 Terrible

Igor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is a 2-star at best. Stayed for 10 nights due to a local event we were participating in, and there was no operating air conditioning, my room on the 4th floor faced and was eye level with an overpass freeway (noisy as hell), no fridge in the room so I had to store my small foods at reception, and numerous mornings where they refused to provide any bread at the breakfast room with my Continental breakfast package. On top of this, only two staff members in the whole hotel could speak any English so I needed to continually use my translation app to converse and to translate the food menu - so many foreigners staying at the hotel the same time so you'd think the hotel could provide more English speaking staff. I do not recommend staying at this hotel. The area has nothing but office buildings surrounding and one shopping mall about 15 minute walk away, but we were told do not walk outside at night in the area.
Stayed 10 nights in Apr 2024

2/10 Terrible

Garry

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Garry from Texas 🇦🇺
Terrible hotel. Rooms were hot. Air conditioning was set at 23c in room. They said it was getting fixed. Never did for a whole week. Breakfast was always out of food. Waiters not helpful and had to ask for everything even coffee and milk. Bed was not good. Never stay there again.
Stayed 8 nights in Apr 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning did not work properly. Was super hot :(
Stayed 9 nights in Mar 2024

6/10 Okay

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 15 nights in Jan 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

8/10 Good

Efrén

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Francisco

Stayed 5 nights in Dec 2023

10/10 Excellent

Maximiliano

Business traveler, Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

4/10 Poor

Victor Ramiro Baez

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service provided by personnel
Stayed 9 nights in Nov 2023

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

PRISCILA

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Año limpiaron los cuartos y cuando lo reporte se portaron muy groseros y desinteresados, después nos trataron muy mal en el uso del centro de negocios, nos apagaron las luces para que nos fuéramos de ahí nunca entendí porque, dos veces en lugar de amablemente ir a hablar con nosotros. Estábamos en medio de juntas y esperaban que captáramos la indirecta al apagar todo de irnos a otro lado, rarísimo. El lugar está viejo, el clima no funciona bien, el elevador se descompuso y use las escaleras de emergencia más de una vez para ir al 6tp piso que estaba mi cuarto. Se escucha todo de afuera a adentro y eso dificulta dormir. El lavabo está en el cuarto de lo pequeño que es el baño. Las sábanas y sobrecama estaban manchadas de un color naranja. Se me quedó la llave en el cuarto y cuando pedí otra me condicionaron a llevar la extra cuando me entrara al cuarto. Pésimo todo.
Stayed 4 nights in Oct 2023

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the attention of the staff, so kind. I just had one comment, I'm the dining area the are too slow, I can't eat properly because I had just enough time to eat but I lost like 20 minutes ot that time, I had the "Continental breakfast"
Stayed 2 nights in Sep 2023