Bel Air Unique Mexico City WTC, Trademark by Wyndham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bel Air Unique Mexico City WTC, Trademark by Wyndham

Interior detail
Front of property
Interior
Presidential Suite, 1 Bedroom, Non Smoking | Down comforters, free minibar, in-room safe, desk
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

Map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • Pepsi Center
    2 min walk
  • World Trade Center Mexico City
    2 min walk
  • Metropoli Patriotismo
    12 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive

Room options

Executive Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 356 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 355 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 391 sq ft
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking (Executive Level)

  • 391 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Bel Air Unique Mexico City WTC, Trademark by Wyndham

4-star Mexico City aparthotel, connected to a shopping center in Benito Juarez
4 restaurants, a full-service spa, and 2 bars/lounges are available at this aparthotel. Free buffet breakfast is provided, as well as free valet parking, free airport drop-off, and a free manager's reception. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Each apartment provides a dryer and a coffee/tea maker, plus free minibar items and a plasma TV with satellite channels. Added amenities include 24-hour room service, a DVD player, and a rainfall shower.
Bel Air Unique Mexico City WTC, Trademark by Wyndham offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down comforters. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch plasma televisions come with satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Bel Air Unique Mexico City WTC, Trademark by Wyndham features a full-service spa and a 24-hour fitness center. Dining is available at one of the aparthotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception.

This 4-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 13563 square feet (1260 square meters) include a conference center. This business-friendly aparthotel also offers a library, multilingual staff, and gift shops/newsstands. A shuttle from the hotel to the airport is complimentary to guests (available on request). Onsite covered self parking and covered valet parking are complimentary.

Bel Air Unique Mexico City WTC, Trademark by Wyndham has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bistro Fusion - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free internet

Parking and transportation

  • Free airport drop-off shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Car recommended
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Bistro Fusion
  • Cantina de Dakota
  • Dolce Mexico
  • Lobby Bar

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils

Dining

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Champagne service
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Free stocked minibar
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 42-inch plasma TV with satellite channels
  • Computer
  • DVD player
  • Library
  • Pay movies
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (13,563 square feet of space)
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a business district
  • In the city center
  • Near a metro station

Things to do

  • 24-hour gym
  • Shopping mall
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 310 units
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

Bel Air Unique Mexico City WTC, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 192 out of 351 reviews" "
Rating 8 - Good. 88 out of 351 reviews" "
Rating 6 - Okay. 34 out of 351 reviews" "
Rating 4 - Poor. 18 out of 351 reviews" "
Rating 2 - Terrible. 19 out of 351 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Liked: Cleanliness, property conditions & facilities
Very pleasant stay, large comfortable bed, good facilities, huge TV, good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, room comfort
Excellent service above standards
Place was great right across from our tradeshow couldn’t ask for better plus the guys and the service was awesome
Stayed 5 nights in Sep 2024

10/10 Excellent

Pedro Quiroz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, room comfort
Excellent location for the tradeshow
Excellent location more than my expectations very grateful with the staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Esperanza

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed staying at Bel Aire
Stayed 2 nights in Aug 2024

10/10 Excellent

Yadixa

Liked: Cleanliness, room comfort
Excellent
App says shuttle airport-hotel. Which is true but 1. Is not complementary. You need to call in advance and schedule it. Plus pay additional. It wasn't hotel fault it was the app Hotelscom. Despite that incident it was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Willie

Stayed 4 nights in Aug 2024

10/10 Excellent

Hugo Enrique

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carrol

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel. I picked it because I thought airport shuttle was included but uber was much cheaper
Stayed 2 nights in Jul 2024

4/10 Poor

steven paul

Stayed 1 night in Jul 2024

10/10 Excellent

Julissa, ORLANDO

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joaquin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul, Plano

Stayed 4 nights in Jun 2024

10/10 Excellent

Odiar Jose, Plano

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and well staffed
Stayed 6 nights in Jun 2024

10/10 Excellent

steven paul

Traveled with family
Liked: Cleanliness, room comfort
Excellent service by Gabriela at Front Desk. She was helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Saul, Plano

Stayed 2 nights in Jun 2024

4/10 Poor

Deven

Liked: Cleanliness
Did not have air conditioning it was the whole reason I chose the hotel. It was miserably hot
Stayed 2 nights in May 2024

10/10 Excellent

Saul, Plano

Stayed 2 nights in May 2024

10/10 Excellent

Aleksei

Stayed 7 nights in Apr 2024

10/10 Excellent

Richard

Stayed 5 nights in Apr 2024

2/10 Terrible

Cesar

Business traveler
Disliked: Cleanliness, room comfort
Not Happy
At 6am the smell of food will wake you up. The breakfast was not good. Will not use this hotel again. The bathroom tile was dirty.
Stayed 6 nights in Apr 2024