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BelAir Unique, a Wyndham Hotel

4.5 star property
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Photo gallery for BelAir Unique, a Wyndham Hotel

4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Interior detail
Front of property
Down comforters, free minibar, in-room safe, desk
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Room service
  • Parking available
$167
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • World Trade Center Mexico City
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪5 min drive‬
  • Chapultepec Castle
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible, Non Smoking (W/grab Bars)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Ladies First)

  • Sleeps 2
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Governor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Non Smoking (W/grab Bars)

  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking (Executive Floor)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Executive Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking (Executive Floor)

  • Sleeps 2
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Ladies First)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Ladies First)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 2
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Ambassador)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

BelAir Unique, a Wyndham Hotel

4.5-star Mexico City hotel, connected to a shopping center in Benito Juarez
4 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Buffet breakfast is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
BelAir Unique, a Wyndham Hotel offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down comforters. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch plasma televisions come with satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

BelAir Unique, a Wyndham Hotel features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception.

This 4.5-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 13563 square feet (1260 square meters) include a conference center. This luxury hotel also offers a library, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

BelAir Unique, a Wyndham Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bistro Fusion - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Secured, covered self parking on site (MXN 160 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistro Fusion
  • Cantina de Dakota
  • Dolce Mexico
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (13,563 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels
  • Computer
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 160.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

BelAir Unique, a Wyndham Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 590 reviews
Rating 8 - Good. 135 out of 590 reviews
Rating 6 - Okay. 63 out of 590 reviews
Rating 4 - Poor. 26 out of 590 reviews
Rating 2 - Terrible. 23 out of 590 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Elvis H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Eli

Disliked: Cleanliness, staff & service, property conditions & facilities
Snoby staff at reception and entrance area disrespectful and inefficient
Stayed 2 nights in May 2025

10/10 Excellent

JORGE FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Me pareció bien, con buena ubicación. El único detalle es que no funcionó la tina de hidromasaje.
Stayed 1 night in May 2025

8/10 Good

Consuelo

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
My stater was OK now what I expected
Stayed 4 nights in Apr 2025

4/10 Poor

Carola

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel overbooked and lost my reservation. We spent 3 hours waiting for them to fix it. They put us in a dirty room and no working air-conditioning. Overall terrible experience
Stayed 5 nights in Mar 2025

10/10 Excellent

kayoze

Liked: Cleanliness, staff & service, property conditions & facilities
6dlfyof
Stayed 2 nights in Apr 2025

6/10 Okay

Nohemi

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
My room was great. The entire hotel was unique restaurants within walking distance. We booked total of 6 rooms and some of our family had issues with AC not cooling and despite multiple complaints no resolution. Price is fair overall good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edilene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, short stay. We love the place.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Crowded and poor service

The front desk was overcrowded, the staff provided poor customer service. The carpet in the room was very dusty and the cleanliness poor. The tablet or the app to open/close the electric curtains or AC didn't work and had to be controlled by the front desk. The curtain opened by itself at 4:00 AM. This is convenient for people attending events at the World Trade Centre only
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

8/10 Good

Willie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All good…keys didn’t always work
Stayed 3 nights in Mar 2025

10/10 Excellent

Landon

Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room climate control was unresponsive. No coffeemaker in room but cups and coffee were there. Front desk staffmember told my wife "rooms don't come with coffeemaker." Great breakfast buffet, though.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

6/10 Okay

Madhu

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2025

6/10 Okay

Madhu

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness
Please make sure you will get good room as you expecting. We had a bad experience with AIR condition and they didn’t fix that for 3 days and not even changes the room. But, I didn’t have a time to change the hotel due to other priorities.
Stayed 1 night in Feb 2025

10/10 Excellent

Talya, Medford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No airport shuttle contrary to what Expedia promised. Otherwise lovely grand old hotel, amazing breakfast buffet with eggs cooked to order.
Stayed 1 night in Feb 2025

4/10 Poor

Jay

Traveled with partner
Liked: Cleanliness
The blinds in my room would not close so it was very hot and bright. Made I very difficult to sleep because no climate control for the room. No shuttles that they advertise to the airport. They said they have taxis they partner with that cost 350 pesos when Uber is 139. I would not stay here again
Stayed 4 nights in Feb 2025

6/10 Okay

steven paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not ready for close to 100% capacity. Took 2 1/2 hrs to register.
Stayed 1 night in Feb 2025