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Hotel Del Prado

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Del Prado

Reception
Banquet hall
Building design
Breakfast, lunch and dinner served
Standard Room, 2 Double Beds, City View | Down comforters, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Av Marina Nacional 399, Mexico City, CDMX, 11300
  • Pemex Tower
    ‪6 min walk‬
  • U.S. Embassy
    ‪17 min walk‬
  • Angel of Independence Monument
    ‪18 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Standard

Down comforters, in-room safe, desk, blackout drapes

Single Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Down comforters, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Del Prado

3-star Mexico City hotel, connected to a shopping center in Miguel Hidalgo
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hotel Del Prado offers 357 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Del Prado has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
El Cafe - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 300 to 350 for adults and MXN 250 to 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Cafe

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 to 350 for adults, and MXN 250 to 300 for children
  • Covered self parking fee: MXN 90 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Del Prado Hotel
Del Prado Hotel Mexico City
Del Prado Mexico City
Prado Hotel Mexico City
Prado Mexico City
Del Prado Hotel
Hotel Del Prado Hotel
Hotel Del Prado Mexico City
Hotel Del Prado Hotel Mexico City

Hotel Del Prado Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 328 out of 738 reviews" "
Rating 8 - Good. 209 out of 738 reviews" "
Rating 6 - Okay. 121 out of 738 reviews" "
Rating 4 - Poor. 46 out of 738 reviews" "
Rating 2 - Terrible. 34 out of 738 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Business traveler
Liked: Cleanliness, staff & service, amenities
Me gusto ya que estaba cerca de Polanco
Stayed 1 night in Sep 2024

6/10 Okay

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el hotel con buen servicio del front desk, muy amables y lo que le haga falta a tu cuarto te lo llevan.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff didn't study hotel amd tourism and dont know how to treat people and the first room I was sent to had mold on the shower head it was very dirty and disgusting
Stayed 3 nights in Jul 2024

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for couple of days stay.
Stayed 1 night in Aug 2024

8/10 Good

Miguel, Cypress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Ariel Dario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very old fashioned
Stayed 4 nights in Mar 2024

10/10 Excellent

Viridiana, Conway

Stayed 1 night in Feb 2024

10/10 Excellent

Viridiana

Traveled with family
Liked: Cleanliness
Definitely stay here on my next trip
Stayed 3 nights in Feb 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio!!! Todos muy amables y la ayuda es muy buena
Stayed 2 nights in Feb 2024

10/10 Excellent

SAUL

Stayed 1 night in Dec 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Griselda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing ,they let us check in early and check out 2 hours late ;)
Stayed 7 nights in Oct 2023

10/10 Excellent

mohammed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Hotel ,rooms are super big,it will be perfect if rooms have a small refrigerator.
Stayed 5 nights in Oct 2023

10/10 Excellent

Luis mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy limpio y amplio, muy amables y el cafe del hotel muy barato, aparte esta conectado a una plaza o centro comercial, esta muy cerca de reforma y polanco.
Stayed 5 nights in Oct 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, really clean and the staff amaizing!!!!
Stayed 2 nights in Sep 2023

6/10 Okay

Shirley

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

Carlos

Stayed 1 night in May 2023

4/10 Poor

Teodoro

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Bar in add doesn’t exist, could not get bottled water after 6 pm. Ageing Hotel.
Stayed 4 nights in Apr 2023

2/10 Terrible

Lucia

Stayed 1 night in Apr 2023

10/10 Excellent

CORAL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso. Fácil acceso. Todos muy educados y serviciales. Te sientes como en casa
Stayed 1 night in Mar 2023

10/10 Excellent

CORAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal siempre muy amable, atento y respetuoso. Habitación limpia y cómoda.
Stayed 1 night in Feb 2023