District Polanco by Lumina

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Terrace/patio
Lobby sitting area
Exclusive Room | 1 bedroom, down comforters, in-room safe, blackout drapes
Front of property
Comfort Room | 1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
130 Anatole France Polanco III Sección, Mexico City, CDMX, 11540
  • Paseo de la Reforma
    ‪8 min walk‬
  • Auditorio Nacional
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Business Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Exclusive Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

District Polanco by Lumina

Hotel in Polanco
A rooftop terrace, a business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a lobby fireplace, and multilingual staff assistance are onsite.
District Polanco by Lumina offers 30 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 43-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and 3 meeting rooms. This Mexico City hotel also offers a rooftop terrace, multilingual staff, and concierge services.

District Polanco by Lumina is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center

More

  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

District Polanco by Lumina Hotel
District Polanco by Lumina Mexico City
District Polanco by Lumina Hotel Mexico City

District Polanco by Lumina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 59 reviews
Rating 8 - Good. 14 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Andreas, Panama

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle Santos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Only the walls are too thin.
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice in a super CDMX neighborhood. Food and shopping are world class right up the street or around the corner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

It was very nice and clean walking distance to shopping and dining and very safe.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

guillermo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very noise room
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar Mauricio, Chamblee

Stayed 2 nights in Nov 2024

10/10 Excellent

Cecilia

Stayed 2 nights in Dec 2024

10/10 Excellent

Gustavo A

Stayed 1 night in Nov 2024

2/10 Terrible

Alan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property has now working WiFi! Staff will not help and no compensation for the WiFi non available all stay They kept telling us it would get fixed but nothing happened
Stayed 2 nights in Nov 2024

10/10 Excellent

Omar

Stayed 3 nights in Oct 2024

10/10 Excellent

valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We changed here after another property we were staying at didn’t respond for an entire week (we wanted to extend a day but they wouldn’t even respond) that being said - we stayed for 1 day and very much appreciated their quick service - ease of checking in/out as well as the nice thought to give us ear plugs in case we could here outside. The property was clean and conveniently located in Polanco. Would probably pick a different location next time because it was a bit small but that’s more a preference.
Stayed 1 night in Nov 2024

4/10 Poor

Jorge

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Large, clean room. Nothing else. Weak internet/wifi, no staff, no dining, no gym, no housekeeping, very noisy room.
Stayed 3 nights in Oct 2024

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo bien. solo el tema de la puerta que estaba descompuesta y el tema de la tele que no tiene cable, solo streaming y pues uno debe de poner sus contraseñas para poder verlo, y que pasaría si no cuento con acceso a ninguna plataforma.?? si es importante tener un sistema de cable
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regreso pronto! <3

Estoy encantada con mi estadía, superó por mucho mis experiencias, el equipo que te recibe tanto personal de seguridad como en recepción fueron súper amables. Las habitaciones están súper lindas y todas las instalaciones tienen su gran encanto.
Stayed 2 nights in Feb 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We were so happy with our stay, the service was great and always felt safe and secure. The reception was available 24/7 as well as the really nice door man, extra plus for answering WhatsApp messages so fast when we were not at the hotel. There was water available on the floor which appreciated. The hotel has a really nice location, close to parks, great restaurants and we were really amazed the morning after when we walked out the first time upon arrival the night before. Put a bit lower on cleanliness because our under sheet had several stains but we had two of them so I just put the other one over.
Stayed 2 nights in Dec 2024

8/10 Good

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

José Luis Agustín Rodal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Stayed 1 night in Nov 2024