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El Diplomatico Hotel

4.0 star property

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Photo gallery for El Diplomatico Hotel

Escape to a serene oasis with a tranquil waterfall feature, lush greenery, and a peaceful seating area.
Relax in this stylish room with two single beds, a sofa, and a desk, perfect for work or leisure.
Relax in the stylish lobby with a comfortable L-shaped sofa and a cozy seating area.
Welcome to the Diplomatic building, situated in the heart of the city, with a striking entrance and paved walkway.
Welcome to our reception area, featuring a spacious design with a reception desk and large window offering a view of the outdoors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Insurgentes Sur 1105, Col Nochebuena, Mexico City, CDMX, 03720
  • World Trade Center Mexico City
    ‪2 min drive‬
  • Pepsi Center
    ‪2 min drive‬
  • Frida Kahlo Museum
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Room

9.4 out of 10
Exceptional
(25 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room

8.8 out of 10
Excellent
(104 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

El Diplomatico Hotel

4-star hotel in Benito Juarez
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
El Diplomatico Hotel offers 150 air-conditioned accommodations with safes and irons/ironing boards. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Mexico City hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

El Diplomatico Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Diplomatico Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 150 to 200 for adults and MXN 100 to 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 200 for adults, and MXN 100 to 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

El Diplomatico
El Diplomatico Hotel
El Diplomatico Hotel Mexico City
El Diplomatico Mexico City
Hotel El Diplomatico Mexico City
El Diplomatico Hotel Hotel
El Diplomatico Hotel Mexico City
El Diplomatico Hotel Hotel Mexico City

El Diplomatico Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1109 reviews
Rating 8 - Good. 305 out of 1109 reviews
Rating 6 - Okay. 101 out of 1109 reviews
Rating 4 - Poor. 39 out of 1109 reviews
Rating 2 - Terrible. 30 out of 1109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

MARCO, LAS VEGAS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot two shirts and have been trying for two days to contact Hotel and always call gets disconnected when I ask for my forgotten items. They avoid my calls and Receptionist hangs up the phone
Stayed 1 night in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Martha Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location
Stayed 3 nights in Mar 2025

10/10 Excellent

DULCE, SHERMAN OAKS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to restaurants and local transportation
Stayed 3 nights in Mar 2025

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Diplomatico Hotel was very nice. Convenient location close to shopping and dining options. The rooms are nice and clean. Hotel restaurant has a very good breakfast buffet and lunch and dinner a la carte was also very good. The restaurant staff is very friendly and attentive. Front desk staff was also helpful. Hotel manages transportation service to airport and several attractions which was very helpful to us. A very good choice if you are traveling for business or pleasure.
Stayed 3 nights in Mar 2025

8/10 Good

Guillermo

Stayed 2 nights in Mar 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Francisco

Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

4/10 Poor

Karla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not clean. The carpets in the general areas are visibly dirty and super dusty. The floors in the rooms are not moped and had dirt spots. One of the rooms they gave me had a broken window and was really noisy. I had to ask to move to a different room. They need to improve cleanness and do general maintenance in the rooms. The staff was friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

MARTHA, CANTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jan 2025

10/10 Excellent

MARTHA, CANTON

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very convenient
Stayed 1 night in Feb 2025

10/10 Excellent

maria-guadalupe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the strategic location as it is next to a park to walk in the morning and plenty of places to eat. Also, access to transportation was excellent. I would definitely stay hear again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very nice staff and good customer service
Stayed 1 night in Feb 2025

2/10 Terrible

ABDULKAREEM, Stittsville

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve encountered. Somehow the hot water runs out frequently in the shower to the point of not being able to take a warm/hot shower (ice cold). Unusable WiFi (when brought up to hotel management, they just shrugged it off and told us to figure it out by connecting somewhere nearby). Hotel management gave us one towel and one toilet paper roll when asked for multiple of each due to missed room service. Some rooms are renovated while others are not, initially we got the non renovated rooms despite booking the renovated ones. They do not provide coffee in the cafeteria unless you buy the full breakfast. Cafeteria food is the absolute worst to the point of feeling sick afterwards. Waitress gave the wrong order multiple times and acted annoyed when told to give the correct one (apparently we were supposed to just accept whatever they decided to give us at their mercy). We chose this hotel due to location but didn’t imagine our experience would be this terrible. Never again.
Stayed 8 nights in Feb 2025

8/10 Good

Fritz Bernd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Ramiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lourdes

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Diplomático es una excelente opción para hospedarse en CDMX, excelente ubicación y el servicio de botones y recepción es exclente. Las instalaciones muy bien cuidadas y preservadas. Definitivamente repitiría mi estancia en este hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosa Isela

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating to special needs
Stayed 2 nights in Jan 2025

10/10 Excellent

CELIA GUADALUPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a good hotel. The area is very quiet and safe
Stayed 2 nights in Dec 2024