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Emporio Reforma

3.5 star property

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Photo gallery for Emporio Reforma

Front of property
Property amenity
Lobby
Standard Room, 2 Double Beds | View from room
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
$112
includes taxes & fees
Nov 11 - Nov 12

Explore the area

View in a map
Mexico City
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪14 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Saver

Premium bedding, in-room safe, desk, laptop workspace

Super Saver

8.2 out of 10
Very good
(49 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Emporio Reforma

3.5-star hotel in Reforma
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Emporio Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Reviews

Emporio Reforma Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

Reviews

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Maria Margarita Ortiz de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emporio Hotel it is fine, but the double bed room is really tiny. Literally, when you get out of bed you are already in the restroom, the closet is super small and you can’t hung a dress because there’s not room for. I was expecting a queen bed but they don’t have queen beds, just double beds or king, but to switch for a king bed was more expensive. The lobby and the facade are beautiful but the rest of the hotel is old and dark. The staff is very friendly and the treat the guests very well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Paula

Stayed 1 night in Jul 2025

8/10 Good

Guadalupe, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Room was too small. I’ve stayed at this hotel before and room was small/confortable
Stayed 9 nights in Jun 2025

10/10 Excellent

Alejo

Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me atienden súper bien
Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom sat beside a wall, couldn't sit down properly, and the sink was clogged.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

10/10 Excellent

Jose J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very safe place . I highly recommend this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alfredo

Stayed 1 night in Jun 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Room service Maria very polite and does a very good job excellent!! ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Jun 2025

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in May 2025

10/10 Excellent

Engler Puentes

Stayed 1 night in Jun 2025

10/10 Excellent

Walt, Hawthorne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very safe. Extremely friendly and accommodating staff. I would highly recommend the Emporio Reforma to any tourists.
Stayed 1 night in May 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As usual, my stay at the Emporio Hotel was a great one. The staff all are very kind and helpful. The food at the restaurant is great as well as the vibes at the bar in the lobby. I would always go back!!
Stayed 4 nights in May 2025

10/10 Excellent

ANDRES

Stayed 2 nights in May 2025

8/10 Good

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great although one bedroom room is little small. The restaurant for breakfast is great. A lot of varieties of food selection!
Stayed 5 nights in May 2025

10/10 Excellent

Daniel, Toronto

Stayed 4 nights in May 2025

10/10 Excellent

Marisol, Fontana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service
Stayed 1 night in May 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, amenities
It was great
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all employees are very dedicated an help full, I recommend this hotel 100%
Stayed 3 nights in May 2025

8/10 Good

monica

Stayed 1 night in May 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love tje staff
Stayed 3 nights in May 2025