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Eurostars Zona Rosa Suites

4.0 star property

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Photo gallery for Eurostars Zona Rosa Suites

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
View from property
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
Londres, 115 Colonia Juárez, Mexico City, CDMX, 6600
  • U.S. Embassy
    ‪6 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | City view

Studio Suite, 2 Double Beds

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite (with Parking)

In-room safe, desk, soundproofing, iron/ironing board

Junior Studio Suite (with Parking)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite (Single)

In-room safe, desk, soundproofing, iron/ironing board

Junior Studio Suite (Single)

  • 452 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Studio Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Eurostars Zona Rosa Suites

4-star hotel in Reforma
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Eurostars Zona Rosa Suites offers 60 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and 3 meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance.

Eurostars Zona Rosa Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:30 AM.
Eurostars Zona Rosa Suites has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; MXN 240 for adults and MXN 240 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator (39 inch wide door)

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 25000 per accommodation, per stay
  • Breakage deposit: MXN 25000 per stay
  • A damage deposit of MXN 2500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 240 for children
  • Airport shuttle fee: MXN 650.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Suites
Eurostars Suites Hotel
Eurostars Suites Hotel Zona Rosa
Eurostars Suites Zona Rosa
Eurostars Zona Rosa
Eurostars Zona Rosa Suites
Eurostars Zona Rosa Hotel Mexico City
Eurostars Zona Rosa Suites Mexico City
Hotel Eurostars Zona Rosa
Eurostars Zona Rosa Suites Hotel
Eurostars Zona Rosa Suites Hotel
Eurostars Zona Rosa Suites Mexico City
Eurostars Zona Rosa Suites Hotel Mexico City

Eurostars Zona Rosa Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
very well placed to visit historic center, main embassies and commercial centers, also plenty of dining options around.
Stayed 1 night in Jan 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Usualmente este lugar es mi preferido. Pero esta vez, enfrente unos inconvenientes. Se escucha la música de los alrededores y no para hasta las 6 de la mañana 😕. Fui hospedado en el piso 8th y solo un elevador funcionando para todo el edificio.
Stayed 10 nights in Dec 2024

10/10 Excellent

Homero Erwin del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Albert, West Hartford

Liked: Cleanliness, staff & service
Very nice friendly people
Stayed 5 nights in Dec 2024

8/10 Good

Albert, West Hartford

Liked: Cleanliness, amenities, property conditions & facilities
Property is closed to restaurant
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex, SUGAR LAND

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkability to the center of the city
Stayed 5 nights in Dec 2024

10/10 Excellent

Jurgen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Marcela

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Este hotel no es para estar con menores está en toda la zona rosa y no puedes dormir del ruido tan fuerte en todo el hotel, solo escuchas peleas y si estás caminado en familia solo es olor a marihuna , el desayuno que está incluido no amerita al costo que pagas tuve que irme al otro día a otro hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Chandler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, hospitable staff, great rooms. 10/10
Stayed 3 nights in Nov 2024

4/10 Poor

Pierre

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had to change our room because the shower water was dirty and then second room bed sheets was dirty too.
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, amenities
The breakfast was a 5 on a scale 1 to 10 one elevator was working and it slow . we had requested rooms close to each other, and they completely forgot about it, but they ended up correcting it.
Stayed 5 nights in Dec 2024

6/10 Okay

Luis, Laredo

Liked: Cleanliness, staff & service, amenities
Lots of bars around the hotel. Ninstop loyd music until 4.00 am from thursday to sunday
Stayed 4 nights in Dec 2024

6/10 Okay

kevin

Traveled with group
Liked: Staff & service
Ruined by loud music
The hotel is OK, nothing special, although the staff are very friendly. However, in certain rooms it is IMPOSSIBLE to get any sleep. There is extremely loud reggaeton and dance music coming from the street until 3.30 am, every night. Sometimes it was so loud you could feel the vibrations. I feel the hotel should at least warn guests about this before the book.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Kind if ok but the room was very loud
Ok but very loud, hard to sleep some nights
Stayed 13 nights in Nov 2024

10/10 Excellent

Rosalinda

Stayed 1 night in Oct 2024

10/10 Excellent

Sebastian J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and super clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to all
Stayed 4 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel in the middle of Zona Rosa. Everything is right around the corner. Can be loud at night but I had no problems with the window shut.
Stayed 1 night in Oct 2024

10/10 Excellent

Alia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Very comfortable and great location. Easy to get around the city and top must sees.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The room was large and spacious. But the best part was the breakfast. It is close to everything to see.
Stayed 7 nights in Oct 2024

8/10 Good

Antonio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good everything
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and responded quickly to all our needs. The rooms were spacious and cleaned very well each day. We really enjoyed the convenient location and walkability. Was a tremendous value in CDMX!
Stayed 5 nights in Sep 2024

10/10 Excellent

SYLVIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a Keeper
Everything was good the hotel staff was very helpful and the hotel was super clean and in the middle of everything in the Zona Rosa we walked everywhere and felt secure the 6 days we spent there.
Stayed 5 nights in Sep 2024

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there was a separate living area in the room. It was clean and located near restaurants, bars and shopping. I felt very safe and the staff was very nice. I would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the Eurostars Rosa Suites.
Stayed 4 nights in Sep 2024