Fiesta Americana México Toreo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana México Toreo

Lobby
Indoor pool, open 6:00 AM to 8:00 PM, sun loungers
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Interior detail

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Boulevard Manuel Avila Camacho 5, Fracc Lomas de Sotelo, Naucalpan, MEX, 53390
  • Toreo Parque Central
    7 min walk
  • Centro Citibanamex Convention Center
    3 min drive
  • Hipódromo de las Américas
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    33 min drive

Room options

Master Suite

  • 699 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana México Toreo

4-star Naucalpan hotel connected to a shopping center, steps from Toreo Parque Central
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Fiesta Americana México Toreo offers 252 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Fiesta Americana México Toreo features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 10549 square feet (980 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Fiesta Americana México Toreo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
MOXAICO COCINA LOCAL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
STELARIS COCKTAIL LOUNGE - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 150 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 410 for adults and MXN 230 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MOXAICO COCINA LOCAL
  • STELARIS COCKTAIL LOUNGE

Things to do

  • Health club
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10,549 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Low-height counter and sink (33 inches high)
  • Raised toilet seat (18 inches high)
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (48 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1508 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 410 for adults and MXN 230 for children
  • Covered self parking fee: MXN 150 per night
  • Pet fee: MXN 1508 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Ciudad Mexico Toreo Hotel
Fiesta Americana Ciudad Toreo Hotel
Fiesta Americana Ciudad Toreo
Fiesta Americana Ciudad De México Toreo
Fiesta Americana Ciudad México Toreo Hotel
Fiesta Americana Ciudad México Toreo Mexico City
Fiesta Americana Ciudad México Toreo
Fiesta Americana México Toreo Hotel Mexico City
Fiesta Americana México Toreo Hotel
Fiesta Americana México Toreo Mexico City
Fiesta Americana Ciudad de Mexico Toreo
Fiesta Americana Mexico Toreo
Fiesta Americana México Toreo Hotel
Fiesta Americana México Toreo Naucalpan
Fiesta Americana México Toreo Hotel Naucalpan

Fiesta Americana México Toreo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 805 out of 1001 reviews" "
Rating 8 - Good. 148 out of 1001 reviews" "
Rating 6 - Okay. 25 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for foreigners.
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Stayed 3 nights in Aug 2024

8/10 Good

Arnoldo, Richmond

Stayed 5 nights in Jul 2024

10/10 Excellent

Gloria B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

MUJDAT

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
service quality is decreasing
Stayed 7 nights in Jul 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Nobuo

Stayed 2 nights in Jun 2024

2/10 Terrible

Matthew

Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and the service is good. the surrounding area is bad ( except the upscale shopping mall of course ).
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

ARTURO

Stayed 2 nights in May 2024

10/10 Excellent

Regina

Stayed 1 night in May 2024

2/10 Terrible

Craig

Business traveler
Liked: Property conditions & facilities
I expect better for the price!
Check in after long day of travel took 1/2 hour - terrible but that’s Mexico AC kept failing and 2nd night I had to wait two hours for service guy. Called front desk and asked to borrow a ladder to fix it myself and somebody showed up
Stayed 3 nights in May 2024

8/10 Good

martin, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

martin, TAMPA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quiet nice, but breakfast is too expensive
Stayed 2 nights in May 2024

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta Americana Hotel is a beautiful hotel that is connected to an upscale mall with great restaurants and aa awesome grocery store in the basement of that mall. The hotel is quiet, clean and provides great customer service!
Stayed 11 nights in May 2024

10/10 Excellent

Rosie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no room upgrade available, but they gave us a floor upgrade.
Stayed 9 nights in May 2024

10/10 Excellent

Dudley Polo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice, also liked that it had access to the mall without even stepping outside. I did not like that the area wasn't safe to walk and rome around.
Stayed 8 nights in Apr 2024

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing as well as the staff. They make me feel at home. And is locate in a mall so if i have free time, want to try different food or forget something I have it all here
Stayed 3 nights in May 2024

10/10 Excellent

Juan, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were excellent. We will stay there again.
Stayed 2 nights in Jan 2024