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Fiesta Americana México Toreo

4.0 star property
VIP Access

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Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
Indoor pool, open 6:00 AM to 8:00 PM, sun loungers
Gym
Serves breakfast, lunch, and dinner

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Parking available
  • Air conditioning
$186
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
Boulevard Manuel Avila Camacho 5, Fracc Lomas de Sotelo, Naucalpan, MEX, 53390
  • Toreo Parque Central
    ‪5 min walk‬
  • Centro Citibanamex Convention Center
    ‪2 min drive‬
  • Antara Polanco
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Master Suite

Master Suite | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Master Suite

  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana México Toreo

4-star Naucalpan hotel connected to a shopping center, steps from Toreo Parque Central
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Fiesta Americana México Toreo offers 252 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Fiesta Americana México Toreo features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 10549 square feet (980 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Fiesta Americana México Toreo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
MOXAICO COCINA LOCAL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
STELARIS COCKTAIL LOUNGE - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 170 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 430 for adults and MXN 245 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MOXAICO COCINA LOCAL
  • STELARIS COCKTAIL LOUNGE

Things to do

  • Health club
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10,549 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Low-height counter and sink (33 inches high)
  • Raised toilet seat (18 inches high)
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (48 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1508 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 430 for adults and MXN 245 for children
  • Covered self parking fee: MXN 170 per night
  • Pet fee: MXN 1508 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Ciudad Mexico Toreo Hotel
Fiesta Americana Ciudad Toreo Hotel
Fiesta Americana Ciudad Toreo
Fiesta Americana Ciudad De México Toreo
Fiesta Americana Ciudad México Toreo Hotel
Fiesta Americana Ciudad México Toreo Mexico City
Fiesta Americana Ciudad México Toreo
Fiesta Americana México Toreo Hotel Mexico City
Fiesta Americana México Toreo Hotel
Fiesta Americana México Toreo Mexico City
Fiesta Americana Ciudad de Mexico Toreo
Fiesta Americana Mexico Toreo
Fiesta Americana México Toreo Hotel
Fiesta Americana México Toreo Naucalpan
Fiesta Americana México Toreo Hotel Naucalpan

Fiesta Americana México Toreo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 805 out of 1010 reviews
Rating 8 - Good. 149 out of 1010 reviews
Rating 6 - Okay. 32 out of 1010 reviews
Rating 4 - Poor. 15 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. I travel alot for work and so this place is great
Stayed 1 night in May 2025

6/10 Okay

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue muy bueno pero la atencion de la reception no me gusto!!!
Stayed 2 nights in May 2025

10/10 Excellent

Roberto

Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance was confusing we got in the mall to find the main entrance next to the mall
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

From Tampa to Mexico

Excellent High-Quality hotel...for a great rate, get the suite. This location is attached to a beautiful modern shopping mall with lots of stores and great restaurants. It even has a Casino. Highly recommend it.
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Apr 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Bonito hotel. Personal no tan amigable. Inconveniente si otras personas de tu grupo están en un piso diferente pues solo se tiene acceso al piso que te asignaron. A/C no funcionaba en uno de los cuartos ni los teléfonos para comunicarse con lobby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Mar 2025

8/10 Good

EDUARDO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP access we didn’t receive the bottle of wine and from desk not very friendly
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Stayed 1 night in Feb 2025

8/10 Good

Jimena, Antigua

Stayed 1 night in Jan 2025

10/10 Excellent

Maribel Cardona

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Staff & service, amenities, property conditions & facilities
I all good
Stayed 2 nights in Jan 2025

8/10 Good

Salvador

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, just staff was a little unhappy
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff. Not the best area but good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Dec 2024

10/10 Excellent

Everardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goof
Stayed 1 night in Dec 2024

8/10 Good

Omar

Stayed 1 night in Dec 2024

8/10 Good

Irma Saucedo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mantenimiento del espacio me gustó. No me gustó que no había posibilidad de salr a caminar a ningún lugar
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Naoya

Stayed 1 night in Dec 2024