Galeria Plaza Reforma

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Galeria Plaza Reforma

Property amenity
Rooftop terrace
Exterior
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City, CDMX
  • Paseo de la Reforma
    ‪5 min walk‬
  • Angel of Independence Monument
    ‪6 min walk‬
  • U.S. Embassy
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Brisas Business Club 2 beds

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

Brisas Business Club

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(44 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Master Suite

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Privilige 1 King bed room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Galeria Plaza Reforma

4-star hotel in Reforma
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Galeria Plaza Reforma offers 436 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Galeria Plaza Reforma features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Galeria Plaza Reforma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 130 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 270 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 415 for adults and MXN 270 for children
  • Valet parking fee: MXN 130 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galeria Hotel Reforma Plaza
Galeria Plaza Reforma
Galeria Plaza Reforma Hotel

Galeria Plaza Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1810 out of 2479 reviews" "
Rating 8 - Good. 439 out of 2479 reviews" "
Rating 6 - Okay. 131 out of 2479 reviews" "
Rating 4 - Poor. 47 out of 2479 reviews" "
Rating 2 - Terrible. 52 out of 2479 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and aservice!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of cars and people
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing !!!
Stayed 2 nights in Oct 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room needed to remodeled
Stayed 2 nights in Oct 2024

8/10 Good

Jiman, Springfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, many options for dining. But the water pressure of shower was very weak.
Stayed 2 nights in Oct 2024

6/10 Okay

Faith

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Everything was great!
Stayed 8 nights in Oct 2024

10/10 Excellent

Andres Alexander Muller, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and great customer service
Stayed 4 nights in Oct 2024

4/10 Poor

Fred

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Myung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

C W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does everything well. No complaints. Will be back.
This is an older property but well kept and with excellent service. I usually upgrade but the standard rooms are fine. The lobby restaurant has a great breakfast buffet but usually super crowded. Plan to get there early if you don’t have time to stand in line. Overall excellent and I’ll book here again.
Stayed 1 night in Oct 2024

10/10 Excellent

David, New York

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Clean staff is super friendly and helpful. I love it here
Stayed 3 nights in Oct 2024

8/10 Good

Alejandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect but policies are not flexible at all. Mistakenly I selected the date by one day only and its understandable that another date could bring different rates even if its just by one day, but on top of it a fine was inflicted being the same amount than a full night. Hence ended up paying the price of 3 nights for staying only 1
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in hundreds of hotels. My stay in the Galeria Plaza Reforma was, by far, the best of them all. Everything from security, to concierge, to room service, to housekeeping, to the cleanliness of my room was amazing. This is one of those hotels that runs that clockwork and treats its guests with a lot of respect and concern. I highly recommend this hotel.
Stayed 7 nights in Oct 2024

2/10 Terrible

Inocencio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad
Didn’t offer the VIP upgrade, clerk was extremely rude and unpleasant, she told us that we didn’t qualify
Stayed 3 nights in Oct 2024

2/10 Terrible

Aimee

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Stefanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedi apoyo para que me ayudaran con la cancelación de 3 reservas que no iban a llegar y por medio de expedía me dijeron que no había tema con ellos pero que el hotel no quería y me cobran los no show. Aparte pésimo servicio de front porque no apoyaron en nada y solo daban largas. La cancelación de las reservas las quería desde un día antes cuando las hice pero cero apoyo. No volvería a ir, me vendieron la tarifa que tenían en la noche porque según no estaban mis reservas y si estaban las 3, so no solo pagué la tarifa walk in al triple de las de expedia sino que también pagué 3 extras por expedía porque según no estaban en sistema
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 9 nights in Sep 2024

10/10 Excellent

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Przemyslaw

Stayed 4 nights in Sep 2024

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, staff was friendly and they have an amazing breakfast buffet
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good choice , first night got the upgrade after that booked again and got a normal room.
Stayed 1 night in Sep 2024