Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

View from property
Exterior
Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast for a fee
Junior Suite, 1 King Bed, Zocalo View | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Madero Street
    3 min walk
  • Restaurante Bar Terraza
    1 min walk
  • Zocalo Station
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    20 min drive

Room options

Super Saver One King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel Ciudad de Mexico Zocalo View

4.5-star hotel in Historic Center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7804 square feet (725 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Gran Hotel Ciudad de Mexico Zocalo View is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 898 out of 1003 reviews" "
Rating 8 - Good. 72 out of 1003 reviews" "
Rating 6 - Okay. 19 out of 1003 reviews" "
Rating 4 - Poor. 5 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and clean the location is perfect highly recommended the hotel is wonderful the stained glass window is spectacular the view from the balconies is the best
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, Fishers

Stayed 3 nights in Aug 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and nice. Good food at the restaurant Very clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Mexico City!
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service right in the center of city stores and restaurants
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, the location, convenience and service was amazing, especially from Gaby which was our room service person, always attentive to what we may need, and the bell boys, Diego and Emmanuel!!
Stayed 7 nights in Sep 2024

10/10 Excellent

hayley, Indian Rocks Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb history, location, and the friendliest staff ever made this a wonderful seat. I can’t wait to return!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feel of being in a historical place. The location is perfect, beautiful view and excellent service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Layla

Stayed 2 nights in Aug 2024

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Arie

Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff is amazing and the area to close to lots of restaurants and sites.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The highlights of the hotel are the iron gate elevators and stain glass ceiling. Staff is extremely attentive! Old school hotel and there is some old school wear and tear - but still an absolute gem near the Zócalo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stayed and beautiful architecture with great history
Stayed 5 nights in Aug 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent! The area outside the hotel not so much. In the mornings, when we would leave the hotel, we would find homeless people right outside the main entrance and when stepping outside it smelled like sewage. Besides that, the service at the restaurant La Terraza was very, very good (the food is a bit pricey for Mexico City). The view from the restaurant was amazing! You dine right in front of the massive Mexican flag and you can see everything in the Zocalo from the restaurant. You don't need to make a reservation because they reserve tables specially for guest which was nice. Be aware that the area where the hotel is located does not allow cars to come in. We took a taxi form the bus terminal to the hotel and the taxi driver had to drop us off a block away (I didn't like that very much).
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning stained glass windows. The restaurant had the best chicken soup I’ve ever had in my life. The bell men were outstanding. The shower head could have been replaced and the pillows could have been better. Other than those minor things, it was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is simply beautful! We loved coming "home" to it each evening. Special recognition to Diego, he was always so helpful and peasant.
Stayed 7 nights in Aug 2024

6/10 Okay

Jung Sun

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The place was clean and the staff was mostly friendly. The building itself is very beautiful. However, we had issues with the shower not draining and wasted time and energy trying to get it fixed for about 2 days.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff is so a accommodating and kind!
Stayed 4 nights in Aug 2024

10/10 Excellent

katherine ALLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Eunice Rodríguez, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran Hotel Ciudad de Mexico is one of the finest hotels we have ever stayed in! Marvelous architectural jewel with a spectacular stained glass ceiling and classically elegant design. The service is impeccable and the gracious hospitality and kind attention to detail we experienced during our stay was extraordinary. José Luis and Manuel in particular made us feel like distinguished guests every day. The hotel is ideally located right on one of the corners of El Zócalo in a fascinating neighborhood, full of historical landmarks, fine dining, and world class museums. We were within walking distance of many of the restaurants and places of interest that friends had recommended for our brief visit. The building, the staff, the breakfast buffet, the room itself, the view, and the amenities far exceeded our expectations. It was a splendid choice for our wedding anniversary and we absolutely recommend it. Gran Hotel Ciudad de México is magnificent!
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cynthia and her team provided excellent support
Stayed 2 nights in Aug 2024