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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Lobby
Building design
View from property
Building design

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Super Saver One King

Super Saver One King | 1 bedroom, minibar, in-room safe, desk

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | 1 bedroom, minibar, in-room safe, desk

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel Ciudad de Mexico Zocalo View

4.5-star hotel in Historic Center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Gran Hotel Ciudad de Mexico Zocalo View is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1009 reviews
Rating 8 - Good. 66 out of 1009 reviews
Rating 6 - Okay. 26 out of 1009 reviews
Rating 4 - Poor. 7 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseluis

Stayed 4 nights in Apr 2025

10/10 Excellent

Marya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First-class service, beautiful art deco historic hotel, modern amenities
Stayed 4 nights in Apr 2025

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

10/10 Excellent

Estella Lujan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Vidur

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abraham, the guy at the entrance was a great help throughout our stay !
Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Love this place! Location, staff, rooms, food, views, decor!
Stayed 5 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Service has changed from last visit in 2019. Area is affected by manifestations limiting access in the Zocalo. And apparently zocalo view is part of the hotel name now.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the perfect location.

Everything about our stay was wonderful. All of the staff, especially Yael, were extremely friendly and took care of everything. The lounge with snacks and drinks was a very welcome oasis during breaks from the city. The rooftop restaurant is also great.
Stayed 6 nights in Mar 2025

10/10 Excellent

Miccala N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Silvia

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Maritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, excellent staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anju

Stayed 3 nights in Mar 2025

10/10 Excellent

Nelida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!! The food at restaurant was amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer, Meadows Place

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kaia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay right in the historic center of the city. The room was large and comfortable; the lobby beautiful and the rooftop terrace restaurant a great spot for breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Anju

Stayed 4 nights in Mar 2025

10/10 Excellent

ian

Stayed 3 nights in Mar 2025

10/10 Excellent

Irma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Location was perfect.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Believe the reviews! Amazing hotel.

We spent 4 nights at the Gran Hotel. I booked pretty much on the rating and reviews alone and they are correct. It is beautiful, spotlessly clean, perfectly located and the Terraza restaurant is excellent. Most of all it is about the staff though. A special mention to Yael the bellboy who always met us with a beaming smile and an extra special mention to Cynthia who could not do enough for us. She is an exceptional asset to this hotel. Thank you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lot of action in the Zócalo square so a wonderful immersive experience. I really appreciated the water filter right outside my door and the fabulous breakfast buffet with the terrace view. There is so much to do here. I chose this hotel because of the spacious room.
Stayed 8 nights in Mar 2025

10/10 Excellent

Amy, Riverview

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very beautiful hotel and the staff are extremely professional and attentive
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025