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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

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Building design
Building design
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • ZĂłcalo
    â€Ș5 min walk‬
  • Palacio de Bellas Artes
    â€Ș10 min walk‬
  • Paseo de la Reforma
    â€Ș4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    â€Ș7 min drive‬

Room options

View all photos for Super Saver One King

Super Saver One King | Minibar, in-room safe, desk, blackout drapes

Super Saver One King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout drapes

Master Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Zocalo View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | Minibar, in-room safe, desk, blackout drapes

Master Suite Zocalo View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel Ciudad de Mexico Zocalo View

4.5-star hotel in Historic Center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7804 square feet (725 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Gran Hotel Ciudad de Mexico Zocalo View is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 901 out of 1008 reviews
Rating 8 - Good. 67 out of 1008 reviews
Rating 6 - Okay. 23 out of 1008 reviews
Rating 4 - Poor. 7 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel in amazing location

Great ‘Grande Dame’ hotel with loads of history. A real classic in an amazing location
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for a first-time visit to CDMX (close to the Cathedral, Templo Mayor, Presidential Palace) and walking distance to Palacio Bellas Artes, Tile House, and Museo Nacional de Arte. The Zocalo is busy during the day and had concerts several nights, but the area gets pretty deserted late at night (plenty of police presence, however). The hotel staff are wonderful, very helpful, speak excellent English, and were very accommodating. The hotel is a large former department store with impressive glass roof and iron work throughout. The rooms were spotlessly clean, if a bit dated. Super-comfortable bed! We chose an interior room and appreciated the quiet. It was a suite with large rooms, a separate sitting room with TV (allowed one of us to sleep while the other watched TV). Full Netflix, etc. La Terrazza restaurant/room service was good, if somewhat uneven from night to night. Has a great view of the Zocalo and surrounding buildings, which are illuminated at night. The breakfast buffet is ample, but not cheap. We stayed at the hotel in January, so it felt somewhat empty, especially at night. The openness of La Terrazza meant it was chilly some mornings and late evenings. Note also that the streets leading to the Zocalo are closed to vehicular traffic, so grabbing an Uber meant walking one block to the nearby Nike store. Not a problem, and staff are available to assist with luggage, if needed. All in all we enjoyed our stay at the Gran Hotel Ciudad de Mexico.
Stayed 7 nights in Jan 2025

10/10 Excellent

leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Leobardo Alejandro, Brownsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful, the staff was beyond amazing, the restaurant was delicious, it’s close to everything, the room was very comfortable and clean. We loved it, definitely recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues whatsoever👌
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel with an excellent staff and dining.
Stayed 10 nights in Jan 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for people who like to walk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very friendly and helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful historic building in a great location for sightseeing. Spacious room. Excellent service and friendly staff. Rooftop restaurant with breakfast buffet in addition to the menu and fantastic views of the zocalo. 24/7 hospitality lounge with coffee and sweets. My friend and I loved everything about this hotel and will stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the arquitecture, history, staff were courteous, snacks & drinks. Just a few things that were overlooked by the cleaning staff: conditioner and shampoo were not refilled; we were four guests and always missing a towel or water. We had breakfast at the Terraza restaurant and didn’t give us a discount.😟
Stayed 6 nights in Jan 2025

10/10 Excellent

Remigijus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant is very nice and I love it! Very historical, amazing architecture and interior! Staff was very friendly with us. View from the Terrace was incredible! Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying at this hotel!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uriel is amazing! Aside from the building itself, I think he really set the tone for us. Our room was always very well kept. The welcome plate in the room & glasses of champagne were top tier. You can tell they take a lot of pride in the building and their reputation. Excellent service and beautiful property. Not to mention the location. You can walk to so many different major tourist spots. If you are into the history, this hotel is located within blocks from where many ancient artifacts have been found and you can just feel the history there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is a must it has a great variety with a good price! The dinner menu needs to be revised not too many options and not very filling. The restaurant delivers with an amazing view of El Zocalo. The lobby is spectacular from the champagne greeting to the stain glass ceiling views. Stayed here for New Years and their event package is well worth it. I had an amazing time.
Stayed 2 nights in Dec 2024

8/10 Good

Asha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming old hotel. The view from the breakfast area was spectacular! Due to NYE celebrations some roads were closed which made access to getting directly to the hotel a bit of a challenge. We had to be dropped of two blocks away with our luggage.
Stayed 2 nights in Dec 2024

2/10 Terrible

Herman, Elmira

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were assigned room 322 upon our arrival, but while we were going up to our room, the hotel manager changed his mind and told the bellhop to take us to room 411. When we asked, "Why did you change the room?" the bellhop answered that they found a quieter room for us. Later we realized that this answer was a mockery. We all immediately noticed the loud humming noise in room 411, but the bellhop assured us that the room would be quiet at night. It was lie! The hotel's ventilation and air conditioning system is located in close proximity to room 411. We could not sleep at night because of the loud hum and vibration from this system. We all developed a severe headaches. We went downstairs, and only after complaining were we given room 222, where it was relatively quiet. The hotel manager and bellhop knew about the noise in room 411, but they sent us there anyway and lied that it was a quiet room for us. They did not apologize to us and generally behaved brazenly. We felt that they could do anything with impunity.
Stayed 3 nights in Dec 2024