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Aparthotel

Grand Chapultepec Residencial

3.5 star property

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Photo gallery for Grand Chapultepec Residencial

Standard Apartment, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Apartment, 2 Bedrooms, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 2 Bedrooms, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 1 King Bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Kitchen
  • Laundry
  • Free WiFi
$168
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
Calle Rio Atoyac 89, Col Cuahutemoc, Mexico City, CDMX, 06500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds | Living area | Flat-screen TV, iPod dock

Standard Apartment, 2 Double Beds

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Apartment, 1 King Bed, City View

Standard Apartment, 1 King Bed, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Apartment, 1 King Bed, City View

  • 667 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Apartment, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Apartment, 2 Bedrooms, City View

Standard Apartment, 2 Bedrooms, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Apartment, 2 Bedrooms, City View

  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Apartment, 1 King Bed

Standard Apartment, 1 King Bed | Living area | Flat-screen TV, iPod dock

Standard Apartment, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Chapultepec Residencial

3.5-star aparthotel in Reforma
A fitness center, laundry facilities, and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available on request.
Grand Chapultepec Residencial offers 52 accommodations with iPod docking stations and espresso makers. Accommodations offer separate sitting areas and include dining tables. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Grand Chapultepec Residencial features a fitness center, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Mexico City aparthotel also offers a front-desk safe and an elevator.

Grand Chapultepec Residencial is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 2,000 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 5,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center

Things to do

  • Bicycles
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 52 units
  • Bicycles
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 522.00 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)
  • Housekeeping fee: MXN 522 per day; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City
Grand Chapultepec Residencial Aparthotel
Chapultepec Resincial Mexico
Grand Chapultepec Residencial Aparthotel
Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City

Grand Chapultepec Residencial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 272 reviews
Rating 8 - Good. 65 out of 272 reviews
Rating 6 - Okay. 24 out of 272 reviews
Rating 4 - Poor. 13 out of 272 reviews
Rating 2 - Terrible. 11 out of 272 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, room comfort
Muy bien atendido por el personal del hotel
Stayed 1 night in Jul 2025

8/10 Good

Ioannis

Liked: Cleanliness, room comfort
Property and location are amazing. Staff very friendly and attentive. The only downside is the noise from the road every morning due to construction taking place adjacent to the building.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, room comfort

Super recomendable!

Fue una estadia muy agradable, el lugar es amplio, tiene luz natural, todas las amenidades, hay seguridad, es comodo, limpio, muy buena locacion, a una cuadra de Reforma y en la esquina hay un 7-Eleven y Una Cafeteria y mas restaurantes, asi que todo estaba ahi. La verdad es una muy buena opcion.
Stayed 4 nights in Jun 2025

10/10 Excellent

ANA KAREN

Business traveler
Liked: Cleanliness, room comfort

Hospedaje excelente

Departamento impecable y súper cómodo! La ubicación es excelente y tiene lobby donde siempre tienen seguridad y snacks para los huéspedes
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and respectful staff. This hotel has lots of restaurant and bar options.
Stayed 2 nights in May 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is central to many things/places. My family and I enjoyed it!! You could experience local culture safely. Very walkable!!!
Stayed 5 nights in May 2025

8/10 Good

massimo

Stayed 3 nights in Feb 2025

8/10 Good

Carlos, Chicago

Liked: Cleanliness, property conditions & facilities
Well located but the apt. needs a fresh coat of paint. Also the only window had an ugly view (back of the building). Security guards were helpful and friendly.
Stayed 5 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
The property was clean. However, several nights we could hear music and people talking and laughing. The noise appeared to from a near by restaurant or dancing club.
Stayed 6 nights in Mar 2025

10/10 Excellent

José Alberto

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Thi, Lake Forest

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel is nice and clean and convenient to walk around. Kinda noisy and not enough bathroom toiletries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Bingyu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Need more towels change. But everything else is very good and worth the money.
Stayed 5 nights in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
This is a really nice little boutique apartment type residence. It is a really good value and is in a most wonderful section of Mexico City. We were thoroughly impressed with everything about it except for the laundry facilities. Someone had used the washers and dryers before us and left something in them that ruined one of my white blouses. Use the laundry facilities if you absolutely have to, but be careful. The first laundry that we did came out fine but when we did our laundry at the end of our week, stay, the washers had gotten polluted with something. Period just not well maintained.
Stayed 7 nights in Dec 2024

6/10 Okay

Margarita

Stayed 5 nights in Dec 2024

10/10 Excellent

Hally

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Luis, Mata Redonda

Stayed 2 nights in Sep 2024

2/10 Terrible

Kai

Disliked: Room comfort

DO NOT STAY HERE!!!!

As owners of a travel business and having visited over 100 countries, this experience was easily one of the worst. We literally live in hotels and serviced apartments every day, all over the world. This place was AWFUL. We encountered multiple problems that got totally ignored, followed by being lied to REPEATEDLY and then refusing to refund us when we left 2 days early. If you stay here, you will regret it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Juselis

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Roney

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thw area is very friendly and safe lots of good restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
That was new, and very friendly besides that security guard was very attractive.
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was excellent and very clean. Only thing was the lack of response to my question of parking availability. I’m glad we opted not to rent a car and used the Turibus bus service to tour around it was easy and convenient. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
This is the first time that I stated at this place. I absolutely loved it. The place is very clean, safe, secured and accessible. I got room service every day. Staff are super friendly. I will be going back in June to stay for two weeks.
Stayed 5 nights in May 2024