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Grand Fiesta Americana Chapultepec

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Indoor spa tub
Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Paseo de la Reforma
    3 min walk
  • Torre Mayor
    5 min walk
  • Chapultepec Park
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    27 min drive

Room options

View all photos for Grand Club 2 Double, Park View

Premium bedding, down comforters, minibar, in-room safe

Grand Club 2 Double, Park View

  • 366 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • 366 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

  • 388 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • 344 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

  • 366 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club King

Bar (on property)

Grand Club King

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down comforters, minibar, in-room safe

Grand Club, 2 Doubles

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Fiesta Americana Chapultepec

4.5-star hotel in Reforma
A full-service spa, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.
Spa 19th has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
In addition to a full-service spa, Grand Fiesta Americana Chapultepec features a 24-hour health club and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a sauna, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Grand Fiesta Americana Chapultepec is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Azur - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 370 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 370 for adults and MXN 280 for children
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1005 reviews" "
Rating 8 - Good. 161 out of 1005 reviews" "
Rating 6 - Okay. 40 out of 1005 reviews" "
Rating 4 - Poor. 15 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 7 nights in Aug 2024

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

8/10 Good

lorenso

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members really nice and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Bethsaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is outstanding and staff are always very helpful. The hotel is really comfortable and has great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norma, maid of the month!
I was expecting hotels.com to give me a little extra like a free breakfast or a nice view, but this site doesn’t care about its members. But this hotel was nice the people working there super friendly. Specially the lady cleaning my room, her name is Norma. She really went the extra mile to make my stay pleasant.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jesse, North Hollywood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the personnel is fabulous, very attentive
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Chapultepec
Stayed 2 nights in Jul 2024

10/10 Excellent

ANA GABRIELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebeca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, variedad de comida y ubicación.
Stayed 8 nights in Jun 2024

10/10 Excellent

Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

8/10 Good

Carmen

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's kindness of this property goes beyond my expectations. I truly believe is the best quality. The location is great. Walking distant from Turibus, Bosque de Chapultepec, Castillo de Chapultepec, Paseo La Reforma and the restaurant is a place to eat and to count on even though there are a lot of options in the surrenders.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leopoldo Garza

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from everyone!
Stayed 4 nights in Jul 2024

10/10 Excellent

LUCIANO BRISENO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything was amazing! It has the perfect location and is near to many must see places and restaurants. The staff was super friendly and attentive to every guest needs.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is in a convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Sean Xiao Guang, Berkeley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel. Excellent service, including room cleaning. Really appreciate all the services we received during our 5 days stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff-superb service. I like the VIP lounge; you have to upgrade to have unlimited drinks and buffet style food. Overall, the property is in good condition, the location is excellent (I walked to the castle in less than 15 mins) and the area feels safe
Stayed 5 nights in Jun 2024

10/10 Excellent

Traci

Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Walter Antonio Gandara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close many places and the people working there were very kind.
Stayed 3 nights in Jun 2024

10/10 Excellent

NOEMI

Stayed 3 nights in May 2024