See all properties

Grand Fiesta Americana Chapultepec

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Food and drink
Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe
Food and drink
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Spa
  • Room service
$230
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Chapultepec Park
    ‪5 min walk‬
  • Angel of Independence Monument
    ‪14 min walk‬
  • Auditorio Nacional
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Grand Club 2 Double, Park View

Premium bedding, down comforters, minibar, in-room safe

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • 366 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club King

Bar (on property)

Grand Club King

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down comforters, minibar, in-room safe

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

5 restaurants, breakfast, lunch, dinner served; international cuisine

Camino Real Polanco Mexico

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 2,935 reviews
Camino Real Polanco Mexico

About this property

Grand Fiesta Americana Chapultepec

5-star hotel in Reforma
A full-service spa, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.
Spa 19th has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
In addition to a full-service spa, Grand Fiesta Americana Chapultepec features a 24-hour health club and a hot tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a sauna, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Grand Fiesta Americana Chapultepec is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Azur - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 550 for adults and MXN 300 for children
  • Valet parking fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1001 reviews
Rating 8 - Good. 139 out of 1001 reviews
Rating 6 - Okay. 29 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lin

Liked: Cleanliness, amenities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Yue

good
Stayed 4 nights in May 2025

8/10 Good

Mingen, Potomac

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
1. Locations good 2. Hardware good 3. Service: need improvement, breakfast, sometimes the plate isn’t clean, room service: always missing some stuff
Stayed 6 nights in May 2025

10/10 Excellent

Salvador

Stayed 4 nights in May 2025

10/10 Excellent

Guillermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can be a bit noise . The staff is excellent.
Stayed 7 nights in May 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff and comfortable room
Stayed 4 nights in May 2025

10/10 Excellent

Santiago

Stayed 5 nights in May 2025

8/10 Good

Yuanming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to park, anthropology museum and Chapultepec Castle, walkable to Polanco where abundant food options are available. Breakfast offering is limited though.
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located across the street from the Chetu Moc Park. Very beautiful, amazing green space. My wife and I took a lovely stroll through the park. On Sundays the city closes major streets for cycling, walking and running. We also took a walk to meet some friends in the Cuotemoc neighborhood. We felt safe and it was about 30 minute walk. We will definitely stay here again on our next visit to CDMX.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff. Beautiful view of Chapultepec castle and park. Looks recently renovated. Highly recommend
Stayed 3 nights in May 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Apr 2025

10/10 Excellent

Tsuyoshi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Polanco and very close to Chapultepec Park, it was easy to walk around. The room was clean and facing the park so had a great time staying here. The food at the restaurant was good although a bit expensive. I’d recommend to walk around a go to nearby restaurants. (The restaurants are also on a costly side because of the location)
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente! Habitaciones amplias, buen servicio, ubicación cómoda, limpio, solo podrían mejorar la comida.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Stayed 10 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and secure. Clean and Recently renovated property. Friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mariam, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities at this hotel are wonderful. We had an amazing time and really love this hotel. We will be back, thank you!
Stayed 3 nights in Apr 2025

6/10 Okay

Sindi

Traveled with partner
Liked: Cleanliness, staff & service
Property was decently located in an area that appeared safe and walkable/accessible to other main interest areas. The museums are all within walking distance to this hotel and the area we loved the most, Polanco, was within a ten minute car ride. The room was clean and it was a nice sized compared to other hotels in the area. We had issues with the temperature in our room. The thermostat is locked at 18C and during the day (on a non hot day) the room felt hot. During the night it was even worse as I would wake up in a sweat because it would take AC breaks at around 12-2AM. Spoke to front desk who sent a technician who advised everything was working fine and our room in the eighth floor, back of building, was actually one of the coldest due the position of the sun. Mind you, this was a time when in the mornings the temperature was in the mid 50s(F) and also at night so during a hot summer day, id stay elsewhere. Also, we had two instances where the toilet would not flush for no apparent reason where a technician had to come and service it, one time almost at midnight. The bar is nice but small, nothing special about it. The bar tender Antonio is very hospitable. The gym is also decently sized, clean with a great view. If i were to visit Mexico City again, id stay elsewhere due to the AC issues.
Stayed 4 nights in Apr 2025

8/10 Good

Milad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel with everything you need.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Stayed 5 nights in Mar 2025

10/10 Excellent

Chelsea

Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025