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Hampton Inn & Suites Mexico City - Centro Historico

3.0 star property

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Photo gallery for Hampton Inn & Suites Mexico City - Centro Historico

Exterior
Lobby
Snack bar
Interior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
Calle 5 de Febrero No. 24, Colonia Centro, Mexico City, 06060
  • Zócalo
    ‪8 min walk‬
  • Palacio de Bellas Artes
    ‪12 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 244 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Queens

Standard 2 Queens | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard 2 Queens

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • Sleeps 4

View all photos for Room, 1 Queen Bed, Non Smoking (Interior)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Interior)

9.0 out of 10
Wonderful
(17 reviews)
  • 188 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 32-inch flat-screen TV with cable channels, TV

Suite

9.2 out of 10
Wonderful
(41 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Queen

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Queen

8.8 out of 10
Excellent
(16 reviews)
  • 187 sq ft
  • Sleeps 2

View all photos for Standard King

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard King

9.0 out of 10
Wonderful
(22 reviews)
  • 244 sq ft
  • Sleeps 2

View all photos for King Ste Sofabed

King Ste Sofabed | Living area | 32-inch flat-screen TV with cable channels, TV

King Ste Sofabed

9.0 out of 10
Wonderful
(10 reviews)
  • 244 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Studio Sofabed

King Studio Sofabed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

King Studio Sofabed

9.0 out of 10
Wonderful
(12 reviews)
  • 244 sq ft
  • Sleeps 3

View all photos for Room Standard

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Classic

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room Classic

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Executive

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room Executive

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Mexico City - Centro Historico

3-star hotel in Historic Center
Along with 2 restaurants, this smoke-free hotel has a fitness center and 5 coffee shops/cafes. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, valet parking, and coffee/tea in a common area.
Hampton Inn & Suites Mexico City - Centro Historico offers 107 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 5 coffee shops/cafes. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This 3-star property offers access to a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a vending machine. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hampton Inn & Suites Mexico City - Centro Historico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Hampton Inn & Suites Mexico City - Centro Historico has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (MXN 260 per night)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • 5 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: MXN 260.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Centro Historico
Hampton Inn Centro Historico Hotel
Hampton Inn Centro Historico Hotel Mexico City
Hampton Inn Mexico City
Hampton Inn Mexico City Centro
Hampton Inn Mexico City Centro Historico
Mexico City Hampton Inn
Hampton Inn And Suites Mexico City - Centro Historico
Hampton Inn Mexico City Centro Historico Hotel
Hampton Inn Centro Hotel
Hampton Inn Centro
Hampton Inn Mexico City
Hampton Inn Suites Mexico City Centro Historico
Hampton Mexico City Centro Hi

Hampton Inn & Suites Mexico City - Centro Historico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1006 reviews
Rating 8 - Good. 222 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It is a very easy walk to the Zocalo; however, the area is way too crowded during the day. At night, it isn’t the safest to walk around. The room we at first stayed in was so small and had a mold smell :/ we ended up changing rooms to a suite and it wasn’t much better. The couch was all ripped up in the suite and both mattresses in each of the rooms were very uncomfortable. The last night, we ended up ordering room service and the attendant was very rude. She accused us of not having enough money to pay because the card machine wasn’t accepting our card. My fiancé ended up going to pay downstairs at the restaurant and it went through just fine. It turns out the WiFi wasn’t allowing the machine to work. We also had to continue fixing our key card because it wasn’t allowing us to open the door to the room. Unfortunately, we won’t stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Warren

Liked: Staff & service, property conditions & facilities
The staff was cheerful, the housekeeping efficient and provided a neat and tidy service daily, the breakfast was ample and average, the adjoining restaurant had very good food.
Stayed 5 nights in Apr 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool historic walkable area!
Stayed 3 nights in Apr 2025

8/10 Good

reynalda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C , air flow could have been better.
Stayed 2 nights in Apr 2025

6/10 Okay

robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing great, nothing bad, except of the 2 elevators, 1 was non functioning so that was kind of a a pain
Stayed 2 nights in Apr 2025

10/10 Excellent

Valentin

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

SUKANDA

Stayed 2 nights in Apr 2025

2/10 Terrible

YOSEBA

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was no water at rhe hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar, Melrose Park

Stayed 1 night in Apr 2025

6/10 Okay

Carlos Humberto, La Mirada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is clean and staff is amazing. However, we had to change rooms(pay extra) to a suite because the first room smelled like paint, had no natural lighting, dark, and one small window. In the suite the water in the sink would not go down, and the shower overfilled. The breakfast included was also not good at all. We had to stick to just bread and fruit with the food items they provided.
Stayed 4 nights in Apr 2025

10/10 Excellent

celso, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location. It's an old building with the Mexican charm and is properly maintained. The staff is awesome. Very welcoming, helpful and friendly. The complimentary breakfast is enough to start one's day and the provided laundry facility is a big plus. I would stay again if I ever go back to Mexico city.
Stayed 7 nights in Apr 2025

6/10 Okay

Harikrishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key card does not work all the time. Elevator had only 1 working. Does not accept dollars.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 3am and the doors were closed but luckily the staff opened the door after a minute. From what I saw, staff spoke English and Spanish.
Stayed 2 nights in Mar 2025

10/10 Excellent

Said Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good food near by nice and clean hotel
Stayed 4 nights in Mar 2025

8/10 Good

Georgiana

Stayed 5 nights in Mar 2025

4/10 Poor

manal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor Illumination is terrible they even put the corridors lights off
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe placer
Stayed 6 nights in Mar 2025

8/10 Good

dilmer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old building. Nice to stay close to city center. But México is a poor country and you share the place with this reality.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bianca

Traveled with family
Comfortable and safe.
Stayed 4 nights in Mar 2025

10/10 Excellent

omar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the hotel , only thing didn’t like , was the show they should have showers
Stayed 2 nights in Mar 2025

10/10 Excellent

Wenping

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff
Stayed 6 nights in Mar 2025

10/10 Excellent

madelaluz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gave us a standard room very small ,instead of a double room.. the room I reserved. Ours bed is 2 feet from the tv cabinet. We are not happy with the room.
Stayed 1 night in Mar 2025

2/10 Terrible

Lorena

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please read review! Safety concern at this hotel! The front office employees at the Hampton Inn-Centro Historico used our friend's personal check-in information to try and extort them in the middle of the night (second night of our stay). The callers had information only the employees would have access to. The callers said they wanted to interview them regarding an issue downstairs with a car, stating it had drugs and guns. The callers purposely stated our friend's full name and room number to intimate them. Think about getting a call like this in the middle of the night, in a different county and not knowing who you can trust (obviously not hotel staff) or who to ask for help. Our friends ended up going to our hotel room that night as all we can think to do that night was to stay all together until the next morning. The hotel you stay in during your vacation should be your safe space and we did NOT feel safe here!! We left the hotel next morning and checked in to a different one. Also, very disappointed in this booking company for not taking our complaint in a serious matter when we feared for our lives.
Stayed 3 nights in Mar 2025

2/10 Terrible

Shaney

Disliked: Staff & service, amenities, property conditions & facilities
When we checked in the reception staff requested a secondary contact and number. Once I provided that information they gave us our room number and keys. The hotel staff utilized this personal information to attempt to extort us. The front office staff called us in the middle of the 2nd night of our stay, stating the police were investigating a car break in and they wanted to interview and search our hotel room, as the vehicle had guns and drugs. They confirmed our room number and only the front office staff had that information, including the number they called us on. The Head of Security, along with their Maintenance Staff minimized the call and stated “it was a little joke” and suggested the airport asks questions and they might have our room number. We literally escaped our room and hid in our friends room, with a chair under the doorknob. We left the hotel with one more night to stay. This experience was traumatic to say the least!
Stayed 3 nights in Mar 2025