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Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Lobby
Executive lounge
2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Pet friendly
$211
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Paseo de la Reforma
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Zócalo
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 536 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 815 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 696 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite) | Bathroom | Shower, hair dryer, towels

Suite, 1 King Bed (Master Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 998 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 double beds

2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 double beds

9.4 out of 10
Exceptional
(123 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Presidential Suite, 1 King Bed

  • 3035 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

9.0 out of 10
Wonderful
(71 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Mexico City Reforma

4.5-star hotel in Reforma
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Hilton Mexico City Reforma features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 11840 square feet (1100 square meters) include a conference center. This luxury hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Hilton Mexico City Reforma has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Los Dones - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11,840 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1041 reviews
Rating 8 - Good. 149 out of 1041 reviews
Rating 6 - Okay. 41 out of 1041 reviews
Rating 4 - Poor. 15 out of 1041 reviews
Rating 2 - Terrible. 25 out of 1041 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the service in the breakfast restaurant was incredible. The waiters, especially Luis Correa made our stay enjoyable. the secnd day he already knew what we were going to ask. The food was fresh and delicious. the person preparing omelettes, was also very customer service oriented and memmorized our requests. this is one of the reasons we keep coming back.
Stayed 7 nights in May 2025

10/10 Excellent

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the first time at Hilton Reforma in the varios trips to CDMX. The property is nearby many amazing local destinations. Staff is very friendly and the amenities at well kept.
Stayed 4 nights in May 2025

6/10 Okay

Ray

Traveled with family
It was in a quiet area of downtown Mexico City. There was lots to do in the area just by walking.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean I like the new update rooms much better the before
Stayed 3 nights in Apr 2025

2/10 Terrible

Irma

Stayed 1 night in May 2025

10/10 Excellent

Nora, Escalon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is within walking distance to many places to see and visit. Getting transportation is also easy. Very comfortable and clean place to stay. It is very safe.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Walking distance to El zocalo and Reforma. Great dinning options. Super friendly staff!!
Stayed 8 nights in Apr 2025

10/10 Excellent

JESUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Veronica

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very neat, nice && welcoming
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lizette

Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2025

8/10 Good

Valentín

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel . Such amazing staff and the location couldn’t be better . Also the in house food options are some of the best food you’ll have in Mexico City !
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and very centric to several places within walking distance, however, the staff is the reason to go back. Super friendly and genuine.
Stayed 4 nights in Apr 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff are very friendly and helpful, which made the experience more pleasant. The property itself is nice, and getting around the area is easy thanks to convenient transportation options. That said, there’s definitely room for improvement in certain areas to make the stay even better.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jonathan

The internet didn’t work. I had to leave early because of it and they basically said it wasn’t reason enough for a refund.
Stayed 15 nights in Mar 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to some cool historical sites, all within walking distance. Street vendors are across the street at the park. There is lots to see around the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kala

Stayed 4 nights in Mar 2025

8/10 Good

Derek

Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the front desk who found us a room early
Stayed 1 night in Apr 2025

10/10 Excellent

Ana, Keller

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay and some excellent service from Lorena at the front desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Anurupa, Lilburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience at the Hotel .
Stayed 4 nights in Apr 2025

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, amenities
The hotel feels very dark and uninviting. The rooms are a little outdated and in need of repair. Our room had a water leak in the bathroom. Conveniently located, but would rather stay in a place that is in better condition in this price range.
Stayed 4 nights in Apr 2025