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Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Executive Room, 1 King Bed | Executive lounge
Presidential Suite, 1 King Bed | Bathroom | Shower, hair dryer, towels
Restaurant
2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    ‪1 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Junior Suite, 1 King Bed

  • 536 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 323.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 2 Double Beds

  • 815.3 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • 434.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, 1 King Bed

  • 696 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite) | Bathroom | Shower, hair dryer, towels

Suite, 1 King Bed (Master Suite)

  • 997.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 434.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 double beds

2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 double beds

  • 391.8 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Presidential Suite, 1 King Bed

  • 3035.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 434.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

  • 323.6 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Down comforters, minibar, in-room safe, individually decorated

Barceló México Reforma

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (4331)
The price is $166
per night
$199 total
includes taxes & fees
Apr 4 - Apr 5
Barceló México Reforma

About this property

Hilton Mexico City Reforma

4.5-star hotel in Reforma
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Hilton Mexico City Reforma features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 11840 square feet (1100 square meters) include a conference center. This luxury hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Hilton Mexico City Reforma has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Los Dones - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11,840 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 836 out of 1071 reviews
Rating 8 - Good. 148 out of 1071 reviews
Rating 6 - Okay. 48 out of 1071 reviews
Rating 4 - Poor. 16 out of 1071 reviews
Rating 2 - Terrible. 23 out of 1071 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuichi

Stayed 3 nights in Nov 2024

10/10 Excellent

Raj, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The GM is a very good person.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Incredible hotel very close to downtown Mexico City. Clean and comfortable. Lots of restaurant options in the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Larenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, professional, beautiful decorative vibes
Stayed 3 nights in Dec 2024

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay .
Stayed 4 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel/room but rough around the edges
Furniture in the room was stained with red blotches, a toenail and a few dead bugs on the carpet when I checked in. Having to pay separately for WiFi when I'm already paying 5000 pesos per night for the room and it's free at every other hotel is pretty unacceptable in 2024, you could atleast include it in the price of the room. No YouTube or Netflix on the TV is also pretty mediocre.
Stayed 8 nights in Dec 2024

10/10 Excellent

Og Hyun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Love all the extra perks that get with the suite!
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, it’s just there’s always something happening on that Main Street. This is my second time there and there have been protests and group gatherings which cause the city to barricade monuments and buildings. The hotel was barricaded as well. I understand it’s for safety, however this happens very often in this particular area.
Stayed 4 nights in Nov 2024

6/10 Okay

Lyndon

Stayed 1 night in Nov 2024

4/10 Poor

Tanya

Disliked: Amenities
Hilton being a huge hotel chain you would think rooms would be cleaned and up to par for guests. I had to call twice for trash bags, toilet paper and basic necessities that should be there before the guests arrive. Also, customer service at the front desk needs some reminders that they should treat guests with respect and stop using their phones while checking-in. I never complain but the amount I paid is insane for what we got in return.
Stayed 3 nights in Dec 2024

10/10 Excellent

TODD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. If you book with orbitz NO points for Hilton honors so be prepared to be told NO
Stayed 4 nights in Dec 2024

10/10 Excellent

Danilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything of the hotel and there was nothing that I disliked about it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing from the first day, all very helpful. Property is not far from local tourist areas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramiro B, North Hollywood

Excellent location, great property but a bit noisy
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Needs renovation
It’s an old hotel and the photos are from when it wasn’t, but the staff are excellent!
Stayed 3 nights in Dec 2024

8/10 Good

Cesarina, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Traveled with family. I had a wonderful view of Palacio de Bellas Artes. I did not use any of the facilities as we were mostly out. The room service and reception were very nice. Our room was cleaned everyday as asked. Only negative things I can say it was not dusted and the coffee area was not properly stocked on any day I stayed. The restaurants are convenient. The location and security of the area is what will make me return to this hotel. A lot of the travel tours will also pick you up from the main hotel lobby. Overall I enjoyed my stay and it was my first time in Mexico City.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Scott, phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location. Executive lounge was very nice. The beds were comfortable and the room was a good size. The only negative was unwelcoming check in
Stayed 3 nights in Nov 2024

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice hotel loved that you can get around easily and can find restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is very convenient to almost everything in the city center. However, the staff was not as welcoming as I was expecting from previous stayings in other hotels in CDMX. The mini bar in the room was empty and when I asked they say don’t have that service. For the type of hotel, I was expecting to have a robe and slippers in the room but there was nothing. We didn’t use any of the other amenities so I can’t say anything about them.
Stayed 5 nights in Nov 2024