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Hilton Mexico City Santa Fe

4.5 star property

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Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, sun loungers
Creator video - submitted by Camelia Bonteanu
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available
$134
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Samara Shops
    ‪1 min walk‬
  • Expo Santa Fe Mexico
    ‪10 min walk‬
  • Parque La Mexicana
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 466 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

10.0 out of 10
Exceptional
(1 review)
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Mexico City Santa Fe

4.5-star Mexico City hotel, connected to a shopping center in Santa Fe
An outdoor pool, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with iPod docking stations and minibars. 50-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Mexico City Santa Fe features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 7363 square feet (684 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge), along with a car charging station.

Hilton Mexico City Santa Fe is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Fee for in-room wireless internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1009 reviews
Rating 8 - Good. 156 out of 1009 reviews
Rating 6 - Okay. 55 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service felt at home giovanni in the front desk has a great amazing customer service so friendly and always welcoming will most definitely come back
Stayed 4 nights in May 2025

10/10 Excellent

Mauricio, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Manuel Adan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, salvo la atención de un miembro del staff del área de la alberca, grosera
Stayed 1 night in Apr 2025

10/10 Excellent

JULIA

Stayed 4 nights in Apr 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Guillermo, PIEDRAS NEGRAS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very clean and connected to a mall which is very convenient. Most of the staff was wonderful except for the lady that was at the time of our check in. She did not tell us anything about the hotel, except for our room numbers and wifi info. Nothing else. We didn’t know about breakfast, pool, dining options etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

RAFAEL

Stayed 3 nights in Mar 2025

10/10 Excellent

MARILU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Misael Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

gad kaleb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was terrific!!!!
Stayed 2 nights in Mar 2025

6/10 Okay

Cristian

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Satyed for the weekend and everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc, Vacaville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff that was attentive and gracious. The property is immaculate, easy to navigate transportation to sights throughout CDMX and very convenient to have small grocery store attached in the shopping center -
Stayed 5 nights in Feb 2025

10/10 Excellent

DANIEL

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed many times at this property and saw some of their room couches a little worn and may need change
Stayed 4 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, good location I do not understand why they do not offer servibar in rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

ali, dayton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely, and the staff is excellent. I would definitely return in the future!
Stayed 5 nights in Jan 2025

8/10 Good

Deborah, aventura

Stayed 14 nights in Dec 2024

10/10 Excellent

Sang

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, next to shops and restaurants.
Stayed 3 nights in Dec 2024