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Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Mexico Basilica by IHG

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Reception
Exterior
Exterior
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Air conditioning
  • Laundry
$80
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Place, Palacio de Bellas Artes
    ‪4 min drive‬
  • Place, Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Place, Zócalo
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(72 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(61 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Mexico Basilica by IHG

3-star hotel in Downtown Mexico City
Along with a fitness center, this hotel has a business center and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 479 square feet (45 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 80 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - August 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Holiday Inn Express Mexico Basilica by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1030 reviews
Rating 8 - Good. 182 out of 1030 reviews
Rating 6 - Okay. 45 out of 1030 reviews
Rating 4 - Poor. 17 out of 1030 reviews
Rating 2 - Terrible. 25 out of 1030 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eloisa

Stayed 1 night in Jul 2025

10/10 Excellent

Eloisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This is my fourth time I stay here and every time I stay is amazing. The staff are really nice and make you feel welcome and make sure you have everything you need. The rooms are so clean too. Breakfast is getting better too, they have alot options. I will definitely come back here every time I visit Mexico City.
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our AC was making so much noise that it kept making us up.
Stayed 4 nights in Jul 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Traveled with group
Liked: Amenities
Disliked: Staff & service
The attention of the people in the lobby leaves a lot to be said, since when I arrived to check in, the guy who helped me did it in a bad way. I understand that I arrived 6 hours before check in and I understand that there is an extra charge for entering before check in time, but what I did not like is that I told him that I had a reservation but that I had arrived a few hours earlier than I expected, to which he told me that the room was not available, but that he would give me one if I paid $ 745 Mexican pesos because the check in time was at 3 and I was arriving early, but he said it to me in a bad way, besides he only wanted to give me 1 key for the room, when they have always given me 2, since I travel 1 to 2 times a year and I always stay at that hotel but on this occasion I did not like the attention of the staff, everyone is rude and answers in a bad way, Another thing, the toilet wasn't working properly since it has 2 buttons to flush little water and another to flush a lot of water, one button worked and the other didn't. I wanted to call reception to report this problem and I had to go down from the 3rd floor to the lobby because it turns out that the phone that was in my room didn't work either.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Manuel Del

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was fantastic. It was fresh. It was very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Giselle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio! Muy comodo y limpio.
Stayed 5 nights in May 2025

10/10 Excellent

Misael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very clean. People work there. They’re very nice, and the breakfast was Amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

maria

Traveled with partner
Liked: Amenities
Great service. Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Jose A.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, cleaninless and good breakfast. Points down there was construction on sidewalks facing the window.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. Our room was always very clean, the breakfast was very good and there was always something different everyday. Overall experience was great!
Stayed 5 nights in Jun 2025

10/10 Excellent

Evelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has very nice! Very clean rooms!
Stayed 2 nights in Jun 2025

8/10 Good

Yarithza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just good
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna, East palo alto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great economic place to stay proves in house taxi transportation. Also staff is great and very good gour guide...
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everything
Stayed 1 night in Jun 2025

10/10 Excellent

Santosh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property
Stayed 3 nights in Jun 2025

10/10 Excellent

Willebaldo

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
No
Stayed 3 nights in Jun 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Seguimos encantados con este hotel y principalmente con la atención del Hobbie y personal de limpieza, la salida del hotel la tuvimos a las 4am y aún así respetaron nuestros desayunos incluidos con un sándwich, jugo, barra y manzana... Muchas gracias.!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

RAFFAELE

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell, old, uncluned, none care of the property. You can't offer an unhealthy location like that, that's ridiculous.
Stayed 3 nights in May 2025