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Holiday Inn México Santa Fe by IHG

3.5 star property

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Photo gallery for Holiday Inn México Santa Fe by IHG

Reception
Exterior
Premium Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Standard Room, 1 King Bed | Room amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Samara Shops
    ‪9 min walk‬
  • Santa Fe Center Mall
    ‪16 min walk‬
  • Expo Santa Fe Mexico
    ‪16 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1824)
The price is $100
per night
$119 total
includes taxes & fees
Mar 4 - Mar 5
Camino Real Santa Fe

About this property

Holiday Inn México Santa Fe by IHG

3.5-star hotel in Santa Fe
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 2 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 3892 square feet (362 square meters) include conference space. This business-friendly hotel also offers a fitness center, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.

Holiday Inn México Santa Fe by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
L Etoile - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • Free crib
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 294 reviews
Rating 8 - Good. 93 out of 294 reviews
Rating 6 - Okay. 24 out of 294 reviews
Rating 4 - Poor. 15 out of 294 reviews
Rating 2 - Terrible. 10 out of 294 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ROGELIO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024

4/10 Poor

Juan Sebastian

Business traveler
Disliked: Cleanliness
La habitación carecía de condiciones de aseo general, las cortinas y blackouts se encontraban deteriorados y caídos. La acumulación de polvo era excesiva, al en vender el aire acondicionado el polvo se levantaba por la habitación. Las sabanas el primer día tenían manchas. El piso de la ducha tiene principios de hongos. Lamentable el aseo de la habitación, no parecía una cadena de hoteles respetable sino por el contrario una habitación de motel de carretera
Stayed 4 nights in Sep 2024

8/10 Good

JULIAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena relación costo vs beneficio
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023

10/10 Excellent

GIAN LUCA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business stay. Close to a couple of malls. Quite a few restaurants within walking distance.
Stayed 4 nights in Feb 2022

6/10 Okay

Laura Paola

Traveled with family
Disliked: Amenities, property conditions & facilities
They need to make more maintenance.
Stayed 4 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2021

10/10 Excellent

Joe, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Santa Fe Mall, many surrounding restaurants, shops, Uber friendly, friendly staff, courteous, clean, large room.
Stayed 3 nights in Oct 2021

8/10 Good

Vladimiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for business in Santa Fe
Good location, price-performance
Stayed 1 night in Oct 2021

10/10 Excellent

RENE, ROMA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locarion and very Nice área
Stayed 2 nights in Sep 2021

6/10 Okay

Salud

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The area its really safe and nice
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, amenities
Este hotel no sigue las reglas de seguridad permitiendo reuniones de bastantes personas en las habitaciones lo cual es demasiado desagradable no poder dormir y descansar escuchar gritos y disturbios toda la noche y el hotel no hace nada seguridad pésima no toman cartas en el asunto y no es justo y que las personas buscan descansar y simplemente es imposible .
Stayed 11 nights in Apr 2021

8/10 Good

victor m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is located in a beautiful part of the city. There is a Starbucks right next door and tons of food options nearby. Additionally, shopping is just an Uber ride away and the hotel is incredibly clean. The only problem I encountered was when my AC went out. I stayed here for 8 days and on day 2, my AC stopped working. Upon calling the front desk, the informed me it was being worked on. Long story short, it was never repaired. I was brought a mini AC and I made the most of it.
Stayed 8 nights in Feb 2021

2/10 Terrible

Antonio

Stayed 6 nights in Jan 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room was spacious and clean, what i didnt like was the kitchen when i called for room service the person that answer my phone call did everything for not taking my order, made go outside to try somewhere to eat, everywhere was full in the end i returned to the hotel and demand my order someelse take it and have delivery it. its unpleseant that some people dont want to help you.
Stayed 1 night in Mar 2020

8/10 Good

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at a great price
Convenient and comfortable for business trip. The size of the rooms is amazing!
Stayed 1 night in Mar 2020

10/10 Excellent

Osvaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A goo experience
Excellent room, clean and comfortable. The food a t restaurant was very good also and the service overall.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Santa Fe, Mexico City
Very nice hotel. Good security. Clean and comfortable. Friendly staff, but front desk was a little slow at checkout, but nothing abnormal for Mexico. Note that there is a Holiday Inn EXPRESS right next door, so it is easy to get confused.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip , room was spacious and clean. I will return
Stayed 1 night in Jun 2019