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Holiday Inn & Suites Mexico Zona Reforma by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Mexico Zona Reforma by IHG

Exterior
Rooftop terrace
Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes
Property amenity
Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Londres No 15 Col Juarez, Mexico City, 06600
  • Museo de Cera
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪6 min walk‬
  • Reforma 222
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Minifridge)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Balcony

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2888)
The price is $125
per night
$150 total
includes taxes & fees
Feb 24 - Feb 25
Fiesta Americana Reforma

About this property

Holiday Inn & Suites Mexico Zona Reforma by IHG

3.5-star hotel in Reforma
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center.
Holiday Inn & Suites Mexico Zona Reforma by IHG offers 50 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 795 square feet (74 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a vending machine. Parking is available onsite for a surcharge.

Holiday Inn & Suites Mexico Zona Reforma by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Holiday Inn & Suites Mexico Zona Reforma by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 795 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 170 for children
  • Valet parking fee: MXN 160 per night
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Holiday Inn & Suites Mexico Zona Reforma by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 335 reviews
Rating 8 - Good. 93 out of 335 reviews
Rating 6 - Okay. 28 out of 335 reviews
Rating 4 - Poor. 7 out of 335 reviews
Rating 2 - Terrible. 10 out of 335 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo, Chula Vista

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Staff have made this stay amazing. The hospitality and cleanliness is remarkable. It has rained heavily here the last two days and we experienced a leak in our room when we called to notify the staff a maintenance person was immediately dispatched to assess the issue. As a result of the assessment we were immediately assigned another, much nicer, room. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salvador

Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024

6/10 Okay

luis, ciudad juarez

Traveled with family
Liked: Cleanliness
lift wasnt working,, they gave us 5th floor !!!!
Stayed 2 nights in Aug 2023

4/10 Poor

laura

Business traveler
Liked: Cleanliness, room comfort
elevators not working!
We stayed for 3 days and we’re given the 5th floor. The elevators did not work. I think we should’ve been told to be given the choice to pick another hotel. I have bad knees so it was not a good experience
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Priscila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023

2/10 Terrible

Dan

Disliked: Amenities, property conditions & facilities
Building is old. Rooms are too dark with windows facing inside corridors. You can not see the street or even the sky,I felt I was in jailhouse cell. Location is bad, lots of homeless people, difficult to find and far from the center. Will never go there again
Stayed 2 nights in Feb 2023

8/10 Good

zhaohui

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Armando

Stayed 1 night in Dec 2022

4/10 Poor

Efren

Stayed 4 nights in Nov 2022

8/10 Good

Edilma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not stay at the hotel, but my family of 6 members had a great experienced, welcoming atmosphere, walkable distance to important landmarks. Staff was tremendously well trained responding all questions via phone. Great services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Oct 2022

8/10 Good

Eduardo

Stayed 7 nights in Oct 2022

10/10 Excellent

Monica

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Absolutely fantastic the rooms are wonderful and nicely kept. The service is absolutely amazing from front desk to kitchen/room service. They answered all our questions and were willing to help us with whatever we needed definitely recommend. We stayed for a week and were so impressed.
Stayed 7 nights in Sep 2022

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities
All personal very good communication and respect!Clean place and nice area!Breakfast great!Thank you!
Stayed 10 nights in Sep 2022

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities
Comoda ubicacion. Instalaciones básicas y requieren de mantenimiento pues están viejas
Stayed 1 night in Sep 2022

10/10 Excellent

Miguel, Calgary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Third time here, love the hotel, rooms are huge, bed is comfy and the place is very clean, also the area around is awesome
Stayed 3 nights in Jun 2022