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Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

Exterior
Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Rooftop terrace
Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Londres No 15 Col Juarez, Mexico City, 06600
  • Museo de Cera
    1 min walk
  • Paseo de la Reforma
    5 min walk
  • Reforma 222
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    24 min drive

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Minifridge)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Balcony

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2423)
The price is $150
per night
$179 total
includes taxes & fees
Dec 10 - Dec 11
Galeria Plaza Reforma

About this property

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

3.5-star hotel in Reforma
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center.
Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel offers 50 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 795 square feet (74 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a vending machine. Parking is available onsite for a surcharge.

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 795 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 170 for children
  • Valet parking fee: MXN 160 per night
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 326 reviews" "
Rating 8 - Good. 93 out of 326 reviews" "
Rating 6 - Okay. 27 out of 326 reviews" "
Rating 4 - Poor. 7 out of 326 reviews" "
Rating 2 - Terrible. 10 out of 326 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024

6/10 Okay

luis, ciudad juarez

Traveled with family
Liked: Cleanliness
lift wasnt working,, they gave us 5th floor !!!!
Stayed 2 nights in Aug 2023

4/10 Poor

laura

Business traveler
Liked: Cleanliness, room comfort
elevators not working!
We stayed for 3 days and we’re given the 5th floor. The elevators did not work. I think we should’ve been told to be given the choice to pick another hotel. I have bad knees so it was not a good experience
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Priscila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023

2/10 Terrible

Dan

Disliked: Amenities, property conditions & facilities
Building is old. Rooms are too dark with windows facing inside corridors. You can not see the street or even the sky,I felt I was in jailhouse cell. Location is bad, lots of homeless people, difficult to find and far from the center. Will never go there again
Stayed 2 nights in Feb 2023

8/10 Good

zhaohui

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Armando

Stayed 1 night in Dec 2022

4/10 Poor

Efren

Stayed 4 nights in Nov 2022

8/10 Good

Edilma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not stay at the hotel, but my family of 6 members had a great experienced, welcoming atmosphere, walkable distance to important landmarks. Staff was tremendously well trained responding all questions via phone. Great services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Oct 2022

8/10 Good

Eduardo

Stayed 7 nights in Oct 2022

10/10 Excellent

Monica

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Absolutely fantastic the rooms are wonderful and nicely kept. The service is absolutely amazing from front desk to kitchen/room service. They answered all our questions and were willing to help us with whatever we needed definitely recommend. We stayed for a week and were so impressed.
Stayed 7 nights in Sep 2022

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities
All personal very good communication and respect!Clean place and nice area!Breakfast great!Thank you!
Stayed 10 nights in Sep 2022

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities
Comoda ubicacion. Instalaciones básicas y requieren de mantenimiento pues están viejas
Stayed 1 night in Sep 2022

10/10 Excellent

Miguel, Calgary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Third time here, love the hotel, rooms are huge, bed is comfy and the place is very clean, also the area around is awesome
Stayed 3 nights in Jun 2022

10/10 Excellent

Franklin

Liked: Staff & service, amenities, property conditions & facilities
I spent eight nights at this hotel and enjoyed it very much. The location on a quiet part of Calle Londres is excellent. My room was large, clean, very quiet, with lots of natural light and a very comfortable bed. When there were problems I told the front desk and they were fixed very quickly. In general the staff was friendly and helpful and we often had conversations that were half in English and half in Spanish. I also enjoyed eating breakfast some mornings on the terrace which has a nice view. They also arranged for me to get my mandatory COVID test through a company that came to my room by appointment and did it for $800MXN ($40 US). The results were emailed to me an hour later. The only thing I didn't like was the taxi stand at the front door, asking me if I wanted a cab every time I left the building. There is also a long flight of stairs from the street up to the front desk. This might be a problem for people who have trouble on stairs.
Stayed 8 nights in Apr 2022

8/10 Good

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, there is many restaurants, caffe, and shops within he area. One point of concern was an odor of the linen ( mildew ).
Stayed 1 night in Mar 2022

10/10 Excellent

Gurwinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Victor Angelo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very nice
Stayed 4 nights in Feb 2022

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, very clean and spacious room, a quiet place good for business trips.
Stayed 2 nights in Feb 2022