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Hotel Alexander

5.0 star property

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Photo gallery for Hotel Alexander

Relax in a serene space with a large bed, sleek desk, and flat-screen TV.
Property video
Set amidst a serene park area with mature trees and landscaped gardens, this building offers a tranquil retreat.
Relax in a serene space with a view, featuring a sofa, desk, and dining area.
Relax in a spacious living area with a city view, featuring a leather sofa and a small table.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Air conditioning
  • Breakfast available

Explore the area

Map
24 Pedregal, Mexico City, 11040
  • Paseo de la Reforma
    ‪3 min walk‬
  • Auditorio Nacional
    ‪14 min walk‬
  • Antara Polanco
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Alexander Suite

Alexander Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Alexander Suite

  • 958 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

Suite, City View | View from room

Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | View from room

Ambassador Suite

  • 958 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | View from room

Master Suite

  • 652 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View

Suite, Park View | View from room

Suite, Park View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Alexander

5-star hotel in Miguel Hidalgo
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Change of towels is available on request.
Hotel Alexander offers 26 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 70-inch Smart televisions come with premium digital channels and Netflix. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Alexander Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Alexander features a full-service spa and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This luxury hotel also offers spa services, concierge services, and dry cleaning/laundry services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Alexander is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Alexander has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered valet parking on site (USD 30 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 600 to 3,000 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 250; reservation required
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with premium digital channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 600 to 3000 per person
  • Airport shuttle fee: USD 230 per vehicle (roundtrip, maximum occupancy 4)
  • Covered valet parking fee: USD 30 per day
  • Hosted evening meal: USD 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alexander Hotel
Hotel Alexander Mexico City
Hotel Alexander Hotel Mexico City

Hotel Alexander Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 37 reviews
Rating 8 - Good. 1 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great rooms and service!
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement, excellent service, très propre 10/10 Sergio est un excellent serveur.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan, Mexico City

Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively to Mexico City for business (sometimes twice a month) and have stayed at most brand name and boutique hotels in the Polanco, Condesa, and Colonia Roma neighborhoods. Since I travel there so often I like to stay at different places to get to know the city better and to avoid monotony. Of all the places I have stayed at, Alexander Hotel has the nicest and best appointed rooms in the city - the Ritz Carlton being a close second. The hotel also has a great gym, a vey nice lobby/bar area, and is walking distance from multiple restaurants and coffee shops. Another good thing, is that the hotel is new and is not well known, a such the occupation has been low the three times I have stayed there. Staff is great and tries very hard to provide high quality service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mauricio

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo Flavio Aguirre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jorge Papik

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Es una excelente propiedad, pero tiene muchos detalles que tienen que cambiar. Empezando por la comida, son precios excesivos y ni siquiera del nivel de lo que cuestan.
Stayed 2 nights in Dec 2024

10/10 Excellent

gustavo fernando eimbcke

Stayed 2 nights in Feb 2025

8/10 Good

Victor O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El único inconveniente es que limpian los vidrios de noche y no dejan dormir.
Stayed 2 nights in Jan 2025

10/10 Excellent

OLIMPIA BETSABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2024

6/10 Okay

Erika Carolina Baldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy padre, la decoración y todo súper bien. Lo único que a las 7 de la mañana me levantaron con el ruido que hacían al limpiar los cristales del Edificio. Fue muy molesto duraron casi 1 hora.
Stayed 1 night in Oct 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Gran lugar cuartos divinos
Stayed 1 night in Sep 2024

2/10 Terrible

maximiliano

Stayed 1 night in Jun 2024