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Hotel Canada

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Canada

Reception
Front of property
Free daily cooked-to-order breakfast
Property entrance
In-room safe, individually furnished, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle 5 de Mayo, No. 47, Centro Historico, Mexico City, CDMX, 06000
  • Madero Street
    ‪1 min walk‬
  • Metropolitan Cathedral
    ‪4 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, free WiFi, bed sheets

Standard Room

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Family Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

In-room safe, individually furnished, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room, 2 Double Beds

Deluxe Quadruple Room, 2 Double Beds | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room, 2 Double Beds, City View

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Quadruple Room, 2 Double Beds, City View

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, City View

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Street view

Deluxe Room, City View

  • 97 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, individually furnished, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Quadruple Room Standard

In-room safe, individually furnished, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Canada

3-star hotel in Historic Center
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hotel Canada offers 84 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers tour/ticket assistance, concierge services, and a front-desk safe.

Hotel Canada is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM.
Hotel Canada has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Canada Mexico City
Canada Mexico City
Hotel Canada Hotel
Hotel Canada Mexico City
Hotel Canada Hotel Mexico City

Hotel Canada Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1008 reviews" "
Rating 8 - Good. 309 out of 1008 reviews" "
Rating 6 - Okay. 194 out of 1008 reviews" "
Rating 4 - Poor. 76 out of 1008 reviews" "
Rating 2 - Terrible. 84 out of 1008 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Traveled with family
Disliked: Staff & service, property conditions & facilities
elevator under construction
Stayed 6 nights in Sep 2024

2/10 Terrible

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in renovation I have a handicap person with me no elevator working my staying was canceled and now want help me from Expedia I was at 11 PM in Mexico trying to find a new hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Nomi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water was cold when we shower. Building is an construction no elevator working.
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2024

10/10 Excellent

Adela P

Traveled with family
Liked: Amenities
Everything was perfect! The staff was on point and flawless, thank you for everything.
Stayed 3 nights in Aug 2024

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel as it was central to all the tourist attractions, dining and shopping.
Stayed 5 nights in Jul 2024

6/10 Okay

Jose Francisco

Traveled with family
Disliked: Property conditions & facilities, room comfort
Friendly staff. Very old, needs updating, no elevator service, no A/C
Stayed 1 night in Jul 2024

6/10 Okay

Alice

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was thoroughly impressed with the exceptional service provided by the staff in addressing our concerns. Nevertheless, the ongoing construction, beyond their control, results in unavoidable dust inhalation particularly when accessing the room via the stairs. Despite this, the hotel's prime location, situated near shopping and tourist attractions, makes it an ideal choice. I certainly plan to book a stay there once the construction is completed.
Stayed 5 nights in Jul 2024

6/10 Okay

Julio

Buena Ubicación todo adoc al precio
Stayed 3 nights in Jul 2024

4/10 Poor

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is on reconstruction , they give us a room at 4th floor with no elevator, because the hotel is in remodeling. The room to little and no accommodations, you don't have space to walk and only 1 night table between boths bed, ( beds are comfortable, a least), no AC of course because the hotel is in remodeling, etc. No good at all. Thanks God was only 1 night.
Stayed 1 night in Jul 2024

8/10 Good

Ashley M

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was fine for the price we paid, but we didn’t have hot water and the water pressure was very low, the elevator didn’t work.However, I gotta say that the staff is very friendly and helpful, when we notified them of this, they changed us to a different room and helped us a lot getting up and down with our luggage. Just be aware that this is in the middle of “Centro Histórico” so there’s a lot going on (noise) around the building. And for breakfast (the included one) I’d totally recommend to walk just a little further for a better service and food! So go to “Casa Churra” rather than “Los chilangos”
Stayed 3 nights in Jul 2024

6/10 Okay

Miguel

Traveled with partner
Liked: Staff & service, amenities
The property itself was located in a very convenient area but elevators weren't working and didn't have A/C, showers were super small. Rooms were very clean and mall. Staff was very helpful and tried their best to make your stay as comfortable as posible.
Stayed 2 nights in Jul 2024

2/10 Terrible

Walter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was under remodeling during our stay, the water ran out and the elevator doesn’t work. Bad experience
Stayed 1 night in Jul 2024

10/10 Excellent

linda jane

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
stairs to first floor are dirty and disfusting. no water for showers or flushing toilets this morning.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
arrived very late due to flight delays. no elevator, stairs are carpeted, 1st level, in dirty carpet then no carpeting. room is tiny, no luggage holder tiny closet. Breakfast is two blocks away and mediocre. I am staying an extra night because I cannot get into a better place to stay until tomorrow.
Stayed 1 night in Jul 2024

6/10 Okay

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
The staff was very friendly and welcoming. They are remodeling and upgrading rooms which is nice. We had two rooms, one old and one new. So we got to see both. The romedeled room was nice and more modern. Bathroom was great with glass doors. The older rooms bathroom was very tight with a small shower earea and curtain was shorter and all the water was coming out. The toilet and floor all got wet. We never got hot water in the old room. The hotel shuts water off at a certain time and back on in the morning, but this happens a lot throughout the city. At night cockroaches came out in the bathroom. I believe they came out from the floor drain they have right outside the shower (as i mentioned the water comes out everywhere when showering). The location is great. Walking distance from the Zócalo and many restaurants/shops. Its a safe area. Its a decent hotel. Just inform yourself about water shut off/on hours to prep yourself.
Stayed 1 night in Jul 2024

2/10 Terrible

Louvelle

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is still under construction. No elevators and water. Do not go to this hotel especially for older folks and families travelling.
Stayed 1 night in Jun 2024

2/10 Terrible

Louvelle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are great and the location thats all. Elevators were not working for my whole stay and no water the first and the last two days of my stay. The hotel is still under construction which is probably why. But you should not be opening a hotel if you cannot accommodate your guests. Or at least mention it in the advertisement because now it is a false advertisement. I am disappointed with the owner of this hotel. I understand its peak season which business is good. BUT you should limit your guests to what limit you can accommodate and mention on your advertisement that hotel is still under construction and no elevators! The elevator i let it go but the water i was very disappointed. They have given us papers to fill up for refund. Currently working on it hopefully they’ll get back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jun 2024

8/10 Good

Jose bernado

Stayed 3 nights in Jun 2024

2/10 Terrible

Marisela

Traveled with family
When I checked in my room was not ready because there was issue with the plumbing so I just left my luggage in room. The elevator was not working. I realized that the room did not have air conditioning … only a fan. When I entered the room was so small and the bathroom looked very old. My suitcase barely fit in the room. We went out for dinner and just came back to get our luggage. We checked out and went to another hotel. The pictures in cheap tickets website are mislabeled !
Stayed 4 nights in Jun 2024

6/10 Okay

Ursulo

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
elevator out of service...ac was not in service
Stayed 2 nights in Jun 2024

2/10 Terrible

Lorena

Stayed 4 nights in Jun 2024

8/10 Good

Honorata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for the money,great staff
Stayed 2 nights in Jun 2024