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Hotel Canada Central

3.0 star property

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Photo gallery for Hotel Canada Central

Reception
Standard Quadruple Room, 2 Double Beds | In-room safe, individually furnished, free WiFi, bed sheets
Exterior
City view from property
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle 5 de Mayo, No. 47, Centro Historico, Mexico City, CDMX, 06000
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, free WiFi, bed sheets

Standard Room

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | In-room safe, individually furnished, free WiFi, bed sheets

Family Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | In-room safe, individually furnished, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room, 2 Double Beds

Deluxe Quadruple Room, 2 Double Beds | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room, 2 Double Beds, City View

Deluxe Quadruple Room, 2 Double Beds, City View | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Quadruple Room, 2 Double Beds, City View

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, City View

  • 97 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Room, City View

  • 97 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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Restaurant

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  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1972)
The price is $96
per night
$123 total
includes taxes & fees
Apr 11 - Apr 12
Hotel Catedral

About this property

Hotel Canada Central

3-star hotel in Historic Center
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hotel Canada Central offers 84 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers tour/ticket assistance, concierge services, and a front-desk safe.

Hotel Canada Central is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM.
Hotel Canada Central has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Canada Mexico City
Canada Mexico City
Hotel Canada
Hotel Canada Central Hotel
Hotel Canada Central Mexico City
Hotel Canada Central Hotel Mexico City

Hotel Canada Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1059 reviews
Rating 8 - Good. 321 out of 1059 reviews
Rating 6 - Okay. 197 out of 1059 reviews
Rating 4 - Poor. 80 out of 1059 reviews
Rating 2 - Terrible. 84 out of 1059 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms looks like new, recently renovated
Stayed 1 night in Dec 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente servicio
Stayed 3 nights in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Canada Stayed 3-nights. Not worth the price point. However, the staff are all friendly and helpful albeit seemingly too busy and overworked. Best part is rooftop cafe and authentic Mexican breakfast included in the room rate. The elevator was not working during my visit. Stairs to the restaurant are a beast. Room was recently remodeled, modern, clean and small but comfortable with nice linens and a comfortable but small bed. No exhaust fan in bathroom so opening the window to the stinky alley way when showering is a thing. Windows are new and block and or muffle (enough to wear ear plugs and sleep) most loud noises coming from being located in central one block from the zocalo. HOWEVER, the interior walls between rooms are paper thin and all noises including talking from next door neighbors can be heard from your bed very easily (as if they are in your room). Why spend so much effort on a beautiful remodel of your hotel and not add insulation which is cheap, to the interior walls between rooms? Huge missed opportunity by Central Hotels! Not a dark room at night. The remote for the AC/Heater is located inside a locked plastic box on the wall with only the power and temperature buttons being accessible by the room guest. This means that the big bright LED temperature screen lights up the whole room at night when all the lights are off. If hotel management would allow access to the button on the remote labeled “DISPLAY”, this would not be an issue.
Stayed 3 nights in Dec 2024

8/10 Good

Victor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed the week of thanksgiving and everything was great except for one thing. The elevator was not working. I’ve seen some reviews from earlier date with the same issue. Other than that the hotel was great
Stayed 6 nights in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Rajan

Traveled with family
Liked: Staff & service
Other than its location of being literally adjacent to Zocalo and Plaza de la Constitucion, it has no other over the top things to recommend. On checkin, found a bed sheet with hair/stain. Housekeeping replaced all. The room with 3 beds had only 1 (ONE) power outlet. The bath was fine except that even with the shower door closed, water would seep out and the foot towel would be soaked. Hotel was undergoing renovations and the elevator was inop. So it was 6 storey climb to get to the daily breakfast on the 7th floor. We must have been the only non Mexican guests. So the breakfast catered to Mexican taste. I had scrambled eggs all 3 days. Milk was available only on request. Likewise with ketchup. It also offered free coffee and snacks till 10 pm. Nothing great. But the Wait staff was GREAT. In hind sight, should have stayed in Roma Norte.
Stayed 3 nights in Nov 2024

4/10 Poor

Natalia

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel doesn’t provide the real information about the hotel, they don’t have elevator and my room was in 6th floor, a bad experience a that part. I almost fainted going up the steps with the luggage
Stayed 1 night in Nov 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. Room was smallish but clean and great room service. The free breakfast and food throughout the day was an unexpected bonus. Hot water took a long time to come up. I think if they could increase the speed of that their water bills would come way down! Towels could’ve used some fabric softener but they were plush. Also the elevator was being worked on which meant a seven floor hike up the stairs for breakfast - your first workout of the day. Great location though. Very centrally located in historical district.
Stayed 4 nights in Nov 2024

8/10 Good

Valentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could've been better
construction and elevator repair during staying plus disruptive guests past midnight
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Evelyn

Near to all
Convenient
Stayed 2 nights in Oct 2024

6/10 Okay

guadalupe, las vegas

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Is very close to everything i feel safe but this time in particular was terrible because it was in the middle of remodeling and no one bothered to tell or post it on the website. I Brought my son in law who had surgery on his knee and surprised us with the elevator not working he had to go 2 floors up and down and me 6 floors was a terrible experience I asked for a wheelchair to help him to move around but didn’t get it at all
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ireri, laredo

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
Stayed 2 nights in Nov 2024

8/10 Good

Stacie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was great! But during our stay the elevator was going through maintanence due to renovations. Other than that it was awesome. Great restaurants around the area and the staff was very helpful and kind.
Stayed 4 nights in Oct 2024

6/10 Okay

Silvia

Traveled with family
Disliked: Staff & service, property conditions & facilities
elevator under construction
Stayed 6 nights in Sep 2024

2/10 Terrible

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in renovation I have a handicap person with me no elevator working my staying was canceled and now want help me from Expedia I was at 11 PM in Mexico trying to find a new hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Nomi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water was cold when we shower. Building is an construction no elevator working.
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2024

10/10 Excellent

Adela P

Traveled with family
Liked: Amenities
Everything was perfect! The staff was on point and flawless, thank you for everything.
Stayed 3 nights in Aug 2024

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel as it was central to all the tourist attractions, dining and shopping.
Stayed 5 nights in Jul 2024

6/10 Okay

Jose Francisco

Traveled with family
Disliked: Property conditions & facilities, room comfort
Friendly staff. Very old, needs updating, no elevator service, no A/C
Stayed 1 night in Jul 2024

6/10 Okay

Alice

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was thoroughly impressed with the exceptional service provided by the staff in addressing our concerns. Nevertheless, the ongoing construction, beyond their control, results in unavoidable dust inhalation particularly when accessing the room via the stairs. Despite this, the hotel's prime location, situated near shopping and tourist attractions, makes it an ideal choice. I certainly plan to book a stay there once the construction is completed.
Stayed 5 nights in Jul 2024