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Hotel Casa Cuenca

3.0 star property

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Photo gallery for Hotel Casa Cuenca

Terrace/patio
Presidential Room | In-room safe, individually decorated, individually furnished
Exterior
Presidential Room | In-room safe, individually decorated, individually furnished
Presidential Room | In-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
4 Cuernavaca Colonia, Condesa, Mexico City, CDMX, 06140
  • Angel of Independence Monument
    ‪3 min drive‬
  • World Trade Center Mexico City
    ‪4 min drive‬
  • U.S. Embassy
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | In-room safe, individually decorated, individually furnished

Classic Room, Courtyard View

  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | In-room safe, individually decorated, individually furnished

Presidential Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

In-room safe, individually decorated, individually furnished

Grand Room

  • Sleeps 2
  • 1 King Bed

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The price is $254
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$304 total
includes taxes & fees
May 6 - May 7
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About this property

Hotel Casa Cuenca

3-star hotel in La Condesa
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Casa Cuenca offers 10 air-conditioned accommodations with safes and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Hotel Casa Cuenca features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary.
Breakfast is available for a surcharge each morning.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Casa CUenca Hotel
Hotel Casa CUenca Mexico City
Hotel Casa CUenca Hotel Mexico City

Hotel Casa Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Shirley

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
During my stay, I experienced both the Grand Room and the Presidential Suite. Unfortunately, the Grand Room was extremely small and cramped for the price charged. The issues didn’t stop there: 1. Cleanliness and Pests: Spiders were found in the bathroom. Mosquitoes were everywhere. Housekeeping left doors open while cleaning, allowing pests to enter. 2. Room Comfort: The air conditioning was ineffective, making the room excessively cold and dry. These conditions caused discomfort, and I experienced nightly nosebleeds. 3. Service: While the staff were polite and friendly, they were often forgetful, requiring me to repeat requests multiple times. 4. Breakfast: The breakfast was adequate but unremarkable. Overall, the experience was disappointing and not worth the high price. There are far better options in Mexico City, and I would not recommend staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda y limpia
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff went over and above to accommodate… The heat was a bit of an issue as it was very cold, but they did their best too work things out
Stayed 3 nights in Oct 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautifully designed. A gem.
Stayed 3 nights in Aug 2024