Along with a restaurant, this hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Imperial Reforma offers 65 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.
Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This Art Deco hotel also offers tour/ticket assistance, concierge services, and laundry facilities.
Hotel Imperial Reforma has designated areas for smoking.
Gaudi - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking includes off-street options
Food and drink
Breakfast available for a fee
A restaurant
Restaurants on site
Gaudi
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business center
Conference center (3,229 square feet of space)
Meeting room
Accessibility
Elevator
Hardwood flooring in room
More
1 building
5 floors
Art Deco architecture
Built in 1910
Designated smoking areas (fines apply)
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel Imperial Reforma
Hotel Imperial Reforma Mexico City
Hotel Reforma Imperial
Imperial Hotel Reforma
Imperial Reforma
Imperial Reforma Hotel
Imperial Reforma Mexico City
Reforma Imperial
Hotel Imperial Reforma Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It is important to note that Spanish speaking is essential or Google translate to interact with the staff. The room's carpet was dirty and stained with an odor. There was no fridge or microwave in the rooms so that should be noted. Washcloths are not available so bring your own. While the location is ideal for being in the city, the downside is the city noise will affect your sleep. Lastly the bed was so uncomfortable and hard, my hips are still complaining.
The room smelled like old cigarette. They should renew the rooms.
ANA
Stayed 1 night in Oct 2024
6/10 Okay
Marco
Oct 16, 2024
Rooms need updating
Marco
Stayed 2 nights in Oct 2024
6/10 Okay
VERONICA
Traveled with family
Sep 18, 2024
VERONICA
Stayed 2 nights in Sep 2024
6/10 Okay
Maria
Business traveler, Traveled with partner
Sep 9, 2024
Liked: Cleanliness
The customer service was not very good.
The day I arrived the remote for the TV was not working, I went to the front desk to request another one and they never got one to me!
Maria
Stayed 4 nights in Sep 2024
8/10 Good
Lourdes
Traveled with group
Aug 27, 2024
Liked: Staff & service, amenities
El hotel es muy bonito pero hace falta que le den un poco de amor y que no lo dejen caer. Los colchones bien, el agua salía caliente y con presión. El personal ( la mayoría) súper atento y dispuesto a resolver los problemas que se me presentaron. El desayuno continental muy rico.
A very poor concept, only one cardboard cup in the room for coffee. One mini shampoo for 3 days of stay, an old burnt iron tied to a board, impossible to use.
Gabriela
Stayed 3 nights in Jul 2024
8/10 Good
Juan, Salt Lake City
Traveled with family
Jul 26, 2024
Liked: Staff & service, amenities
La ubicación excelente, todo el staff excelente pero la habitación que nos tocó se podía sentir y oler mucho polvo, no contaba con aire acondicionado
Rooms with a lot of noise. The cleaning in the rooms is almost absent. Reception the 2nd and 3rd shift little organized.The included breakfast it's continental, but very poor and always the same: ( coffee, 1sandwiche, little slices of fruits, 1 glass of juice). Only 1 towel per person in the room.
Good things: transportation close by, safe and central location.
Terrible! The rooms doesn’t have air conditioner properly, the rooms are old and the worst part; the breakfast! Includes “continental breakfast “ I stayed there for 7 days, just 1 option, fruit, orange juice, coffe and sandwich, yes 7 days eating sandwich, they said that they offer buffet breakfast but its costs 180 mxn per person, and it’s awful too! The service is nice. But I won’t be stay there for my next trip.
The beds are hard as actual rocks. And the employees have no idea what to do about making you more comfortable because they are all like that. Also the noise outside the window is horrendous even on the 3rd floor.