Hotel Imperial Reforma

3.5 star property

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Photo gallery for Hotel Imperial Reforma

View from property
Lunch and dinner served
View from property
Exterior
Executive Quadruple Room | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Paseo De La Reforma 64, Mexico City, 06600
  • Paseo de la Reforma
    ‪1 min walk‬
  • Monument to the Revolution
    ‪6 min walk‬
  • Alameda Central
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Executive Quadruple Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Imperial Reforma

Hotel in Reforma
Along with a restaurant, this hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Imperial Reforma offers 65 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This Art Deco hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Hotel Imperial Reforma has designated areas for smoking.

Gaudi - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee
  • A restaurant

Restaurants on site

  • Gaudi

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (3,229 square feet of space)
  • Meeting room

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1910
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Imperial Reforma
Hotel Imperial Reforma Mexico City
Hotel Reforma Imperial
Imperial Hotel Reforma
Imperial Reforma
Imperial Reforma Hotel
Imperial Reforma Mexico City
Reforma Imperial

Hotel Imperial Reforma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1010 reviews
Rating 8 - Good. 312 out of 1010 reviews
Rating 6 - Okay. 199 out of 1010 reviews
Rating 4 - Poor. 70 out of 1010 reviews
Rating 2 - Terrible. 56 out of 1010 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

YOLANDA FUENTES, San Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

CONNY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis Alberto

Stayed 1 night in Oct 2024

6/10 Okay

Stacey

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is important to note that Spanish speaking is essential or Google translate to interact with the staff. The room's carpet was dirty and stained with an odor. There was no fridge or microwave in the rooms so that should be noted. Washcloths are not available so bring your own. While the location is ideal for being in the city, the downside is the city noise will affect your sleep. Lastly the bed was so uncomfortable and hard, my hips are still complaining.
Stayed 4 nights in Oct 2024

6/10 Okay

Blake, vancouver

Disliked: Cleanliness, property conditions & facilities
The room was dated and smelled bad
Stayed 1 night in Oct 2024

4/10 Poor

ANA

Disliked: Staff & service, property conditions & facilities
The room smelled like old cigarette. They should renew the rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Marco

Rooms need updating
Stayed 2 nights in Oct 2024

6/10 Okay

VERONICA

Traveled with family
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Business traveler, Traveled with partner
Liked: Cleanliness
The customer service was not very good. The day I arrived the remote for the TV was not working, I went to the front desk to request another one and they never got one to me!
Stayed 4 nights in Sep 2024

8/10 Good

Lourdes

Traveled with group
Liked: Staff & service, amenities
El hotel es muy bonito pero hace falta que le den un poco de amor y que no lo dejen caer. Los colchones bien, el agua salía caliente y con presión. El personal ( la mayoría) súper atento y dispuesto a resolver los problemas que se me presentaron. El desayuno continental muy rico.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Alberto, bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was very close
Stayed 6 nights in Jul 2024

4/10 Poor

Gabriela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A very poor concept, only one cardboard cup in the room for coffee. One mini shampoo for 3 days of stay, an old burnt iron tied to a board, impossible to use.
Stayed 3 nights in Jul 2024

8/10 Good

Juan, Salt Lake City

Traveled with family
Liked: Staff & service, amenities
La ubicación excelente, todo el staff excelente pero la habitación que nos tocó se podía sentir y oler mucho polvo, no contaba con aire acondicionado
Stayed 3 nights in Jul 2024

8/10 Good

eduardo

Stayed 2 nights in Jul 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
I like it. Will stay there again sometime. Want to try others but I’d definitely come back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Miriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es perfecta y cerca de restaurantes. Disfrutamos mucho la estancia.
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2024

10/10 Excellent

Cele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

guido

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Rooms with a lot of noise. The cleaning in the rooms is almost absent. Reception the 2nd and 3rd shift little organized.The included breakfast it's continental, but very poor and always the same: ( coffee, 1sandwiche, little slices of fruits, 1 glass of juice). Only 1 towel per person in the room. Good things: transportation close by, safe and central location.
Stayed 4 nights in Jun 2024

8/10 Good

Carlos

Stayed 1 night in Jun 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Waqar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent value!
Stayed 1 night in May 2024

2/10 Terrible

Estefania

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! The rooms doesn’t have air conditioner properly, the rooms are old and the worst part; the breakfast! Includes “continental breakfast “ I stayed there for 7 days, just 1 option, fruit, orange juice, coffe and sandwich, yes 7 days eating sandwich, they said that they offer buffet breakfast but its costs 180 mxn per person, and it’s awful too! The service is nice. But I won’t be stay there for my next trip.
Stayed 7 nights in May 2024

2/10 Terrible

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
The beds are hard as actual rocks. And the employees have no idea what to do about making you more comfortable because they are all like that. Also the noise outside the window is horrendous even on the 3rd floor.
Stayed 3 nights in May 2024

10/10 Excellent

Joshua

Stayed 3 nights in May 2024