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Hotel Juarez

2.5 star property

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Photo gallery for Hotel Juarez

Interior
Flat-screen TV
Standard Room | In-room safe, bed sheets
Reception
Family Room | In-room safe, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Madero Street
    ‪1 min walk‬
  • Metropolitan Cathedral
    ‪4 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Ayenda Continental Mexicano

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very Good, (350)
The price is $43
per night
$51 total
includes taxes & fees
Mar 3 - Mar 4
Ayenda Continental Mexicano

About this property

Hotel Juarez

Hotel in Historic Center
This smoke-free hotel features a front-desk safe and free WiFi in public areas. Change of towels is available on request.
Hotel Juarez offers 39 accommodations with safes and ceiling fans. Flat-screen televisions come with satellite channels. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Hotel Juarez features a front-desk safe and an elevator. Wireless Internet access is complimentary.

Hotel Juarez is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Juarez Hotel
Hotel Juarez Mexico City
Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 657 out of 1252 reviews
Rating 8 - Good. 390 out of 1252 reviews
Rating 6 - Okay. 131 out of 1252 reviews
Rating 4 - Poor. 43 out of 1252 reviews
Rating 2 - Terrible. 31 out of 1252 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have not stayed here for 15 years. It does not look that good from the outside but is very nice inside. The rooms have been nicely remodeled. Decent bathroom, decent wifi. One mattress was too hard, the other just right.the bedding was nice and in good condition. It has a strong box/mini safe which was easy to use. My room was windowless and very quiet There are lots of dining choices to suit most tastes and budgets. I enjoyed my stay and will be staying again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto lo limpia que era la habitación, y el personal fue muy amable todo el tiempo.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best! Checkin was easy. Even if they don’t speak English, they use Google translate to confirm/reconfirm everything. Safe. Reception is always staffed. They left a bottle of water everyday in my room after housekeeping. Very well managed place. Airline cancelled my flight without notice at 3am and put me on a flight at 5pm. I went back to Hotel Juarez! The staff said “no problem” and just handed me the key back to my room that I had checked out of. I could get good sleep, freshen up and leave at normal checkout time. Very helpful and considerate staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Marco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I will stay somewhere else next time.
Rooms are super small. WiFi has really bad signal. If you call the front desk with any question, they are not very friendly. You are not allowed to bring any guess to your room even if it’s your brother or mom visiting so just FYI. I stayed at this hotel because the reviews but I will stay somewhere else next time.
Stayed 1 night in Oct 2024

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for the money, hard to locate entrance
The room and bathroom were very clean, had hot water, and the bed was softer than in other hotels at this price. It had the necessary amenities, but no coffee maker, refrigerator or other extra services. Daily cleaning service was excellent, The front entrance is located in an alley which doesn't give it a safe feeling when returning at night, but we did not have any issues. It's conveniently located near the zocalo and other tourist points, and restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Arantxa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

CITLALI

Las almohadas no son cómodas .
Stayed 2 nights in Oct 2024

2/10 Terrible

Leticia

Stayed 5 nights in Sep 2024

10/10 Excellent

Jose, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good location, many restaurants and close to everything.
Stayed 2 nights in Oct 2024

8/10 Good

Tawfiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this for anyone yes
Stayed 2 nights in Oct 2024

8/10 Good

Rosalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was like a rock very hard so uncomfortable!!!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a bargain for how close it is to the center plaza. It is a no frills property, but clean, comfortable, and affordable. The staff are very friendly and helpful. This is my second stay at this property.
Stayed 8 nights in Sep 2024

10/10 Excellent

Luis Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de recepción y limpieza fue muy amable y atento en todo momento, los cuartos son cómodos y limpios, el elevador funciona y el hotel en sí esta ubicado en un buen punto de la ciudad. Definitivamente regreso en mi próxima visita!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony, Duarte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and close to the zocalo!!
Stayed 4 nights in Sep 2024

8/10 Good

Renier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good like always. However, this last room had a leak on the base of the shower floor. The water was moving to the whole bathroom floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for your vacation
Stayed 5 nights in Sep 2024

8/10 Good

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time her :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Renier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre nunca falla
Stayed 2 nights in Aug 2024

6/10 Okay

Omar, Houston

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Elevator was out of order, it was really difficult to get to my room in 3rd. Floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Angel, Guadalupe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty decent and clean, but the elevator does not work
Stayed 2 nights in Aug 2024