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Hotel Metropol

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropol

Reception
Front of property
Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets
Gym
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Teatro Metropólitan
    3 min walk
  • Alameda Central
    3 min walk
  • Madero Street
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    23 min drive

Room options

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Elite Room

Elite Room | Desk, iron/ironing board, free WiFi, bed sheets

Elite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Desk, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | Private kitchen

Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

Junior Room | Desk, iron/ironing board, free WiFi, bed sheets

Junior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Desk, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 2 Queen Bed(s)

View all photos for Triple Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3
  • 2 Queen Bed(s)

View all photos for Quadruple Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

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About this property

Hotel Metropol

Hotel in Reforma
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and conference space.
Hotel Metropol offers 150 accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 861 square feet (80 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite covered self parking and covered valet parking are complimentary.

Hotel Metropol is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
La Goleta - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 160 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Hotel Metropol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1061 reviews" "
Rating 8 - Good. 398 out of 1061 reviews" "
Rating 6 - Okay. 161 out of 1061 reviews" "
Rating 4 - Poor. 50 out of 1061 reviews" "
Rating 2 - Terrible. 34 out of 1061 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem.
Stayed 1 night in Aug 2024

8/10 Good

Isaias

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hair on the pillow, hair in the glass cup
Pro: The hotel is located in the historical center. Cons: The sheets are ok, but there was hair on the pillow, and hair in the cup The room key card fails during the stay and requires a reactivation at the front desk The neighborhood is not safe after night, a robbery happened right in front of my eyes (not the hotel’s fault though)
Stayed 1 night in Apr 2024

6/10 Okay

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning. Even though there were fans provided, the room remains about 78 degrees throughout the night. Other than no A/C the hotel is nice and very well located for sightseeing. Staff is very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo amplio de las habitaciones,el aseo,la ubicación
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Maria A.

Liked: Cleanliness, amenities
Easy access to restaurants.
Stayed 1 night in Dec 2023

8/10 Good

Denyse

Traveled with group
Liked: Cleanliness, staff & service
Very good situation, perfect breakfast, réception ok,
Stayed 7 nights in Nov 2023

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2023

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ALBERTO, QUERETARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very well location
Stayed 2 nights in Sep 2023

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Alejandro Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
El lobby y áreas principales del hotel son modernas y excelentes, llegando a la habitación es dónde se puede la edad real del hotel, ya que por el momento se han quedado con habitaciones de los 80s/90s, aún así, las habitaciones son limpias y con cierto lujo de la época. La zona es buena, a dos cuadras de la Alameda Central, buena ubicación si planeas estar en el Centro Histórico. El metro más cercano se encuentra a unos 500 m de distancia. El staff es muy profesional y atento. Esperemos que renueven las habitaciones pronto.

2/10 Terrible

Ignacio

Stayed 4 nights in Jun 2023

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Erica Marquez

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We stayed in the 5th floor, rooms are very clean and comfortable. would definitely return in a future visit.
Stayed 1 night in Apr 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Internet free wifi sucks
Stayed 5 nights in Mar 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay here. The hotel was safe and clean and in a good area. On site restaurant was very good but a little pricey.
Stayed 6 nights in Mar 2023

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

RAMONA LILIANA FLORES

Stayed 3 nights in Feb 2023

10/10 Excellent

emmanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Feb 2023

6/10 Okay

Ismael

Traveled with family
Disliked: Room comfort
Great location, needs some updates
Rooms are nothing like the picture in the website, felt old, no AC whatsoever. Broken bathroom handle and even though we were a group of 4, only 2 towels were left. Called receptionist for more but never brought it. Beds are not as comfortable as I would've liked. Location is great, close to Metro Juarez and Bellas Artes, lots of shops and restaurants around. This said, i'll give it a 6.5/10. I could give it another try in the future to see if they have improved.
Stayed 5 nights in Feb 2023