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Hotel Metropol

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Metropol

Reception
Gym
Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets
Gym
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪13 min walk‬
  • Zócalo
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Elite Room

Elite Room | Desk, iron/ironing board, free WiFi, bed sheets

Elite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Desk, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | Private kitchen

Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

Junior Room | Desk, iron/ironing board, free WiFi, bed sheets

Junior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Desk, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (1005)
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About this property

Hotel Metropol

Hotel in Reforma
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and conference space.
Hotel Metropol offers 150 accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 861 square feet (80 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite covered self parking and covered valet parking are complimentary.

Hotel Metropol is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
La Goleta - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 160 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 160 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Hotel Metropol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1006 reviews
Rating 8 - Good. 363 out of 1006 reviews
Rating 6 - Okay. 142 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness
The hotels website advertised a shuttle between hotel and airport, but this was not the case. Maybe there was an interpretation that i got wrong.
Stayed 1 night in Feb 2025

6/10 Okay

Carlos Andrés

Liked: Cleanliness, staff & service
Hotel está bien ubicado. Las habitaciones son pequeñas, se escucha absolutamente todo de las habitaciones al lado y el baño es súper incómodo, está muy mal diseñado.
Stayed 2 nights in Jan 2025

8/10 Good

Fidel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Randy

Stayed 2 nights in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 2 nights in Nov 2024

8/10 Good

IWEN

Stayed 1 night in Nov 2024

8/10 Good

Estrella

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

IWEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Estrella

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.

6/10 Okay

Noelia Agredano

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Three days in to a five day stay, they replaced clean pillowcases with dirty ones, they replaced the sheets with holes with sheets without holes, and the replaced towels had holes, the hair dryer did not work, The room had no heat or air other than an oscillating fan with heater on a stand; the rooms/furniture are from the 60’s, other than a 10 year old televisión, probably have never been updated.
Stayed 5 nights in Oct 2024

8/10 Good

Maria P

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Damian

Disliked: Staff & service
The guy at the front desk wasn’t very friendly
Stayed 1 night in Sep 2024

4/10 Poor

Jorge J.

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very old and felt dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem.

Stayed 1 night in Aug 2024

8/10 Good

Isaias

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hair on the pillow, hair in the glass cup

Pro: The hotel is located in the historical center. Cons: The sheets are ok, but there was hair on the pillow, and hair in the cup The room key card fails during the stay and requires a reactivation at the front desk The neighborhood is not safe after night, a robbery happened right in front of my eyes (not the hotel’s fault though)
Stayed 1 night in Apr 2024

6/10 Okay

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning. Even though there were fans provided, the room remains about 78 degrees throughout the night. Other than no A/C the hotel is nice and very well located for sightseeing. Staff is very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo amplio de las habitaciones,el aseo,la ubicación
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024