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Hotel Punto MX

3.5 star property

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Photo gallery for Hotel Punto MX

View from room
Interior
Exterior
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
Calle República de Uruguay 47, Cuauhtemoc, Mexico City, CDMX, 6020
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Zócalo
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

  • 234 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Cama King Size, Accesible Silla de Ruedas, No Vista, No Fumar

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Cama King Size, Accesible Silla de Ruedas, No Vista, No Fumar

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, Bathtub

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 256 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hot Tub

View from room

Suite, 1 King Bed, Hot Tub

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, desk, laptop workspace

Premier Suite

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Premium bedding, in-room safe, desk, laptop workspace

Junior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Punto MX

3.5-star hotel in Historic Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Hotel Punto MX offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance.

Hotel Punto MX is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and noon.
Restaurante MX - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 250 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante MX

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Punto MX Mexico City
Punto MX Mexico City
Hotel Punto MX Hotel
Hotel Punto MX Mexico City
Hotel Punto MX Hotel Mexico City

Hotel Punto MX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 778 out of 1149 reviews
Rating 8 - Good. 215 out of 1149 reviews
Rating 6 - Okay. 71 out of 1149 reviews
Rating 4 - Poor. 38 out of 1149 reviews
Rating 2 - Terrible. 47 out of 1149 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will go back
Stayed 4 nights in Feb 2025

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 4 nights in Feb 2025

8/10 Good

Luisianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Buena ubicación!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly made you feel like home
Stayed 3 nights in Feb 2025

8/10 Good

kamil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is incredibly convenient as it is within walking distance to Zocalo, stores, and most attractions in the historic district. I was impressed with how clean the hotel was and the friendly staff really made my stay enjoyable. Plus, the price I paid for the time I was there was really great. Overall, it was a fantastic experience and I would highly recommend this hotel to anyone visiting the area.
Stayed 3 nights in Feb 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

luz

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Buena ubicación pésima gerencia

Buena ubicación, pero gestión deficiente y cargos indebidos El Hotel Punto MX tiene una excelente ubicación y una buena relación calidad-precio en cuanto a instalaciones y servicios básicos. Sin embargo, la gestión del hotel deja mucho que desear, especialmente en términos de comunicación, transparencia y capacitación del personal. Desde el inicio, solicité que se integraran mis dos reservas para evitar cambiar de habitación. La joven que me atendió pareció comprender la situación, ingresó a la computadora y me indicó que hiciera los pagos respectivos, sin aclarar si la solicitud era viable o no. Dando por hecho que todo estaba resuelto, me instalé con tranquilidad. Después de cuatro días de estancia y desayunar en el hotel diariamente, nadie informó que el cambio de habitación no era posible hasta pasada la hora del check-out. Como resultado, me aplicaron un cargo por late check-out sin mi consentimiento, pese a que me habían indicado que podía hacer la mudanza con calma. El personal es joven y carece de experiencia y herramientas para resolver situaciones atípicas. Además, la comunicación interna es deficiente, lo que genera confusión y decisiones poco transparentes que afectan la experiencia del huésped. Si bien el hotel tiene potencial, hasta que mejoren la gestión y la capacitación del personal, no lo recomendaría.
Stayed 1 night in Feb 2025

10/10 Excellent

Phyllis, Cobourg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Yesenia, Corpus Christi

Disliked: Staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Feb 2025

4/10 Poor

luz

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena ubicación pero gestión ineficiente

Aquí tienes la review ajustada con la experiencia específica del cargo por late check-out sin consentimiento y la mala comunicación del personal: Buena ubicación, pero gestión deficiente y cargos indebidos El Hotel Punto MX tiene una excelente ubicación y una buena relación calidad-precio en cuanto a instalaciones y servicios básicos. Sin embargo, la gestión del hotel deja mucho que desear, especialmente en términos de comunicación, transparencia y capacitación del personal. Desde el inicio, solicité que se integraran mis dos reservas para evitar cambiar de habitación. La joven que me atendió pareció comprender la situación, ingresó a la computadora y me indicó que hiciera los pagos respectivos, sin aclarar si la solicitud era viable o no. Dando por hecho que todo estaba resuelto, me instalé con tranquilidad. Después de cuatro días de estancia y desayunar en el hotel diariamente, nadie informó que el cambio de habitación no era posible hasta pasada la hora del check-out. Como resultado, me aplicaron un cargo por late check-out sin mi consentimiento, pese a que me habían indicado que podía hacer la mudanza con calma. El personal es joven y carece de experiencia y herramientas para resolver situaciones atípicas. Además, la comunicación interna es deficiente, lo que genera confusión y decisiones poco transparentes que afectan la experiencia del huésped. Si bien el hotel tiene potencial, hasta que mejoren la gestión y la capacitación del personal, no lo recomendaría.
Stayed 4 nights in Feb 2025

10/10 Excellent

Heidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great! The location was perfect close to everything! It was very safe! Staff was great,very helpful. The “worst” part was check in it took about 30 minutes just to check in due to a few people waiting.
Stayed 4 nights in Feb 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience Mexico City and stay near the Zocalo, this is the place to stay. Everything is walking distance and you're about 20 minutes driving distance from Coyoacan and Polanco.
Stayed 4 nights in Feb 2025

8/10 Good

FJ

Yes i would stay here again. Fair price, good service. Room had no window to outside, just to interior of hotel, but we were out all day anyway. Good location. Concierge helped book day tours to Teo pyramids and Tolantongo hot springs.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is parking this place doesn’t have parking, but there is plenty of parking around the area where you can leave your car safely
Stayed 4 nights in Feb 2025

8/10 Good

Yatziry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

SAIKIRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for 4 nights. Hotel is very clean, staff very receptive and great service. Easy access to downtown.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erendira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel, Plainview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful atmosphere and safe and calm location. Great housekeeping, clean and prístine
Stayed 4 nights in Feb 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location, the condition of the room, and the quirky uniqueness of the property itself were amazing. They have a couple of strange rules here which I found very annoying and had a hard time getting over. One was if there’s multiple people in your group, you only get one room key. Second, If you hang out in your room until 11 o’clock and room service is already come by your floor, they do not come back later, so if you would like your room to be tidied up and linens refreshed, then you better get out of your room by 9 o’clock in the morning. Our room did come with breakfast and there’s a little restaurant in the lobby of the hotel. The breakfast was probably typical but lacked taste, or descriptions of what you were about to consume, but was tasty and the service in the restaurant was really strong. I found the staff at the front desk were very by the rules, and they had no flexibility and were not helpful. If it wasn’t for general lack of service and the negative attitude of the front desk staff, I would’ve given this property a higher score.
Stayed 3 nights in Feb 2025

10/10 Excellent

Danna Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Feb 2025

10/10 Excellent

Diana Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, good location in the historic center. Walkable to Zocalo and other points of interest. Room was nice and spacious.
Stayed 6 nights in Jan 2025

10/10 Excellent

Aubrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergio the bell hop was awesome! So helpful with suggestions and help. The hotel was nice, breakfast was good. I would stay again.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good, but caution about Executive Rooms

Very clean. Lovely staff. Great location. Delicious restaurant - we ate there for all breakfasts and many early dinners. My only complaint were the noises in my "Executive Room" (Rm 110), which, according to front desk staff, was unavoidable and due to a neighbouring business. I was told Executive Rooms on all five floors have the same problem. It was a constant low level noise like a generator or large extraction fan, plus a periodic squeaky door opening and closing. I got used to it, but it's probably best to avoid these particular rooms.
Stayed 10 nights in Feb 2025

10/10 Excellent

Jose, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025