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Hotel Ritz Ciudad de México

3.0 star property

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Photo gallery for Hotel Ritz Ciudad de México

Terrace/patio
Lobby
Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Madero 30 Col Centro, Mexico City, CDMX, 6000
  • Palacio de Bellas Artes
    ‪5 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Alameda Central
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Room (Habitación Estándar 1 Cama)

Room (Habitación Estándar 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 1 Cama)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Habitación Estándar 2 Camas)

Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 2 Camas)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Habitación 1 Cama)

Junior Suite (Habitación 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite (Habitación 1 Cama)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ritz Ciudad de México

3-star hotel in Historic Center
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel Ritz Ciudad de México offers 113 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities.

Hotel Ritz Ciudad de México is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children age 10 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Nearby parking fee: MXN 250 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Ritz Mexico City
Ritz Hotel Mexico City
Ritz Mexico City
Golden Tulip Mexico City
Tulip Inn Mexico City
Tulip Inn Ritz Mexico Hotel Mexico City
Tulip Inn Ritz Mexico Mexico City
Hotel Ritz Mexico Mexico City
Mexico City Ritz
Hotel Ritz Mexico City
Ritz Ciudad Mexico Mexico City
Hotel Ritz Ciudad de México Hotel
Hotel Ritz Ciudad de México Mexico City
Hotel Ritz Ciudad de México Hotel Mexico City

Hotel Ritz Ciudad de México Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1088 out of 1588 reviews
Rating 8 - Good. 329 out of 1588 reviews
Rating 6 - Okay. 100 out of 1588 reviews
Rating 4 - Poor. 32 out of 1588 reviews
Rating 2 - Terrible. 39 out of 1588 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wang

Stayed 4 nights in Mar 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by staff/personal, very convenient, in central historic area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location in the historic heart of Mexico

Friendly service with a fantastic location in the historic heart of Mexico City, with modest dining option and occasional street noise.
Stayed 3 nights in Mar 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was not good and the food was very cold and there were not many food options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and very clean and friendly staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Oscar

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All planing on staying at this hotel. Do a complete walk through of the room given for damages. The night manager Sarai, tried her best to charge me for a damaged entry door frame to my given room previously damaged withouth any evidence or even looking at the cameras located throughout the property. Door frame had previously been repaired and it was obvious that the rapair was not the best. The property itself was great but, a shame that the property management was not. She was combative and didn't really wanted to hear me out. Again, nice property well located.
Stayed 1 night in Feb 2025

10/10 Excellent

Melba, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joel

Stayed 5 nights in Feb 2025

10/10 Excellent

maria

Liked: Amenities, property conditions & facilities
Amazing hotel, felts like I was in a 5 start hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

alfonso

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita M

Stayed 5 nights in Feb 2025

2/10 Terrible

oscar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No lo Recomiendo.

Es la cuarta vez que visitó CDMX y el hotel Ritz vendría siendo el peor hotel que me he hospedado por 7 noches, a la segunda noche notamos que amanecíamos con picaduras de chinche se lo dejamos saber en la recepción y nos hicieron cambio de habitación, en esa habitación el problema era que la ducha y el Toilet son separados con cero privacidad cero insulación se escucha todo, también al no tener un extractor la habitación se llena de malos olores de la bañera y el Toilet, al abrir la ventana para que entre aire fresco para cuando uno usa el Toilet o para que salga el vapor de la ducha se tiene que abrir la pequeña ventana al hacer eso si no te aseguras de cerrarla la habitación se llena de mosquitos y eso es muy incómodo tratar de dormir con el sonido de los mosquitos a tu alrededor, cuando yo hice la reservación deje saber que éramos cuatro huéspedes y te dejan toallas solamente para dos personas y también es incómodo estarle diciendo todos los días que se necesitan dos toallas extras además esas toallas parece que tienen años en no cambiarlas y están demasiado viejas y con mal olor. Lo único bueno veo es la ubicación y la persona que me atendió en la llegada al hotel
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico Lindo y Querido

Fantastic hotel. great service, perfect location
Stayed 4 nights in Feb 2025

6/10 Okay

ILIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

Phuc

Stayed 2 nights in Feb 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is excellent is surrounded by shopping and restaurants very nice and safe area , helpful in the front desk , comfortable rooms and beds i travel with my sisters , breakfast was very good. The bathroom not very comfortable the shower head needs to be clean or replaced, not good ventilation in the bathroom for the steam to exit. the little package with coffee provided is just one time if you need more need to pay for it , the hand towel the provide one for room even if you are 3 people but we were in mexico , it was very nice and we felt very safe we had a great time and i recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Antonieta

Liked: Cleanliness
locations
Stayed 3 nights in Feb 2025

8/10 Good

pedro

Traveled with partner
It was little noise
Stayed 3 nights in Feb 2025

10/10 Excellent

Joann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff was great. Convinent location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025