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Hotel San Lucas

3.0 star property

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Photo gallery for Hotel San Lucas

Reception
Reception
Double Room, 2 Queen Beds | Desk, laptop workspace, soundproofing, free WiFi
Front of property
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
6 Plaza San Lucas Cuauhtémoc, Mexico City, CDMX, 6090
  • National Palace
    ‪13 min walk‬
  • Zócalo
    ‪15 min walk‬
  • Metropolitan Cathedral
    ‪16 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for PET FRIENDLY

PET FRIENDLY | Desk, laptop workspace, soundproofing, free WiFi

PET FRIENDLY

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Desk, laptop workspace, soundproofing, free WiFi

Double Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room (3 camas Queen)

Triple Room (3 camas Queen) | Desk, laptop workspace, soundproofing, free WiFi

Triple Room (3 camas Queen)

  • 431 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel San Lucas

3-star hotel in Downtown Mexico City
A restaurant, a snack bar/deli, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel San Lucas offers 91 accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This Mexico City hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Hotel San Lucas is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel San Lucas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 300 for adults and MXN 200 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet (varies based on length of stay), plus a deposit of MXN 250 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Pet deposit: MXN 250 per night
  • Pet fee: MXN 250 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel San Lucas Ciudad de México
San Lucas Ciudad de México
Hotel Hotel San Lucas Ciudad de México
Ciudad de México Hotel San Lucas Hotel
San Lucas
Hotel Hotel San Lucas
Hotel San Lucas Mexico City
Hotel Hotel San Lucas Mexico City
Mexico City Hotel San Lucas Hotel
San Lucas Mexico City
San Lucas
Hotel Hotel San Lucas
Hotel San Lucas Hotel
Hotel San Lucas Mexico City
Hotel San Lucas Hotel Mexico City

Hotel San Lucas Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 100 out of 232 reviews
Rating 8 - Good. 81 out of 232 reviews
Rating 6 - Okay. 19 out of 232 reviews
Rating 4 - Poor. 13 out of 232 reviews
Rating 2 - Terrible. 19 out of 232 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Briceida, HOUSTON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, lo único difícil fue llegar al hotel pero de ahí el señor de la recepción fue muy amable. Y las camas muy cómodas, y tenía mucha agua.
Stayed 1 night in Oct 2024

8/10 Good

JAIME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio en general es bueno
Stayed 1 night in Oct 2024

10/10 Excellent

Vinod

Business traveler
Liked: Cleanliness, staff & service, room comfort
Experience
It’s a nice hotel but the water is very low at the bathroom but it’s a good hotel to stay if that is fine with you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mamikon

Stayed 4 nights in Oct 2024

4/10 Poor

Guillaume

Stayed 4 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Aaron, Las Cruces

Traveled with family and small children
Its ok for 1 night and is very close to el zocalo there is thousands of people as soon as you walk outside!
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Verty dirty and unsafe neighborhood; room access was terrible
Stayed 5 nights in Sep 2024

10/10 Excellent

Mamikon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Miguel Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecho
muy bien, satisfecho en todos los sentidos
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
The room was big , they clean everyday , the breakfast was good ,the staff was nice , the price was good , the only problem is where is it but if you don't go out at night you don't have any problems
Stayed 3 nights in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bed bugs in the room, front office kept denying it ànd told us to leave
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

dalibor

Stayed 2 nights in Jul 2024

4/10 Poor

reyna

Traveled with family and small children
Liked: Cleanliness, staff & service
The only problem is the people smoking, gave us a huge headache
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and affordable! Fully recommend! Vip service!
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pues la estancia muy bien muy cómoda pero la cocina muy mala mala experiencia el desayuno no te dicen cómo si es buffet o qué tipo de comida te van a dar americano o que tipo, todo lo demás excelente. servicio a cliente, limpieza muy bien atendido,
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
vERY GOOD
Stayed 1 night in May 2024

10/10 Excellent

Miguel Angel

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Terrible Customer service
The room is pretty basic. Which is fine. We normally stay at more budget type places anyways. However, we found the room not very clean and there were bugs. The water pressure in sink is lacking, but for the shower- there was a lot of pressure that it splashed out to the floor (there is no door to shower). The bathroom door is transparent and didn't close so there wasn't much privacy. The location is really great (mainly why we picked it). We also booked because on Hotels.com it says "breakfast included." Upon arrival, we were told that breakfast was not included because it was not on their piece of paper (and we showed them the booking page and confirmation page saying breakfast included). After discussing with 4 employees, the answer was: you (as the client) have to contact expedia and deal with the issue. We do not own our mistake. Even though they admitted that they are the ones who put the information into expedia. Eventually, several hours later, we received a text from another employee apologizing for the mistake and gave us 2 breakfast coupons (1 for each night). They said we can still use that day's coupon for the afternoon. Upon arriving back, the cook said no, she was not going to give us the meal (it is just toast and yogurt). Would we stay here again? No.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property
Stayed 3 nights in Feb 2024