*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3-star property.
Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and an elevator. Complimentary covered self parking is available on site.
Hotel Santa Cruz is a smoke-free property.
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- 24-hour business center
- 24-hour front desk
- Banquet hall
- Covered parking
- Business center
- Vending machine
- Secured parking
- Tours/ticket assistance
- Total number of rooms - 100
- Free self parking
- Free WiFi
- Smoke-free property
Room Amenities
Hotel Santa Cruz offers 100 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. 42-inch LED televisions come with premium digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- Iron/ironing board (on request)
- Premium TV channels
- Shower only
- Digital TV service
- Free WiFi
- Individually decorated
- TV size: 42
- TV size measurement: inch
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:30 PM
Check-in time ends at 7:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 1:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Santa Cruz Hotel
- Hotel Santa Cruz Tlalnepantla de Baz
- Hotel Santa Cruz Hotel Tlalnepantla de Baz
Hotel Reviews
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